Recent Amazon.com shipping problems - Blu-ray Forum

tqmilymi · 07-30-2009, 02:43 AM

Anyone had problems with Amazon.com shipments lately? I've had to return three items (two shipments total) to them for replacement in the last month because the items were received damaged. Specifically, they were blu-ray orders in which the cases were crushed. Just wondering.

MillionDollarMan · 07-30-2009, 02:48 AM

Quote:

Originally Posted by tqmilymi

Anyone had problems with Amazon.com shipments lately? I've had to return three items (two shipments total) to them for replacement in the last month because the items were received damaged. Specifically, they were blu-ray orders in which the cases were crushed. Just wondering.

Nope I placed three diffrent orders this month and got all of them with no problem.Except for batman begins that took 3 weeks but I already was advised it was going to take that long.

MyBlu-rayBrotherEd · 07-30-2009, 03:09 AM

I haven't had any problems with the condition of the items shipped, but they sure have slowed thier shipping down....at least in my experience.

Edawg72 · 07-30-2009, 05:48 AM

So far, so good. And I've ordered a ton of stuff this month. I've had 4 orders come in within 3 or 4 days.

Moefiz · 07-30-2009, 01:02 PM

Me neither, never had a problem with there shipping.

mikejet · 07-30-2009, 01:27 PM

Wouldn't that be more a problem with UPS though? I'm glad that they use a sufficient amount of bulle in one order because the box was half crushed that I got. BD's were fine though.

Deadset · 07-30-2009, 01:31 PM

The last 2 boxes I've received from them, they have been in extremely bad shape, with tape coming off and crushed on one side. Luckily the movies were ok

Banjo · 07-30-2009, 01:39 PM

You think that's bad? I still order from Amazon to this day, but one time, they sent me a damaged BD case.

The disc was intact, but the case was actually slashed in halves. I'm not joking. Of course, I sent it back for a replacement case.

fatediesel · 07-30-2009, 01:39 PM

It is the fault of the shipping company and Amazon. The shipping company is the ones smashing the packages, but Amazon is the one that isn't properly securing the items. They bubble envelopes they use now don't protect an item near as good as the boxes they used to use.

However, I've never had an item in poor condition, and I've probably received 400 items in the last 4 years, so it could be a careless shipping center or delivery person.

atomik kinder · 07-30-2009, 02:49 PM

Pretty much everything I have received from amazon comes in a cardboard box. I have had a couple that have come in bubble envelopes, but mostly they are well protected. If something is damaged, it is probably the fault of the shipping company. Now, if you want to talk about their shipping being slow... I ordered and in stock movie two days ago and it is still just sitting there. I even had to pay for shipping. (I am not joining Amazon Prime again as it is really not worth it to me) Usually when I pay for shipping it ships the very next day after I order it at least. If it doesn't ship today I may have to contact them and see why.

TripAcez · 07-30-2009, 02:55 PM

Quote:

Originally Posted by fatediesel

It is the fault of the shipping company and Amazon. The shipping company is the ones smashing the packages, but Amazon is the one that isn't properly securing the items. They bubble envelopes they use now don't protect an item near as good as the boxes they used to use.

However, I've never had an item in poor condition, and I've probably received 400 items in the last 4 years, so it could be a careless shipping center or delivery person.

i still get my stuff in the boxes :-)

fatediesel · 07-30-2009, 03:01 PM

Quote:

Originally Posted by TripAcez

i still get my stuff in the boxes :-)

I bet every time I order a single Blu-ray it comes in a envelope. I have Prime, which may be a factor, as all my orders come UPS.

Zman2k2 · 07-30-2009, 03:34 PM

It is undoubtedly the fault of the shipping company. If any of you have ever worked in the plant of a shipping company, you'd know how things are handled. "Fragile" stickers don't mean a thing. If it can be tossed, it will. Sometimes smaller packages end up at the bottom of a pile, while something big and heavy lands on them. It's all part of the process. If you receive something damaged, just send it back and hope for the best the next time around.

TripAcez · 07-30-2009, 03:35 PM

Quote:

Originally Posted by fatediesel

I bet every time I order a single Blu-ray it comes in a envelope. I have Prime, which may be a factor, as all my orders come UPS.

yea i do mine standard shipping..no matter 1 Blu or 3 it comes in a box...best part? it comes USPS..it says it takes 3-5..but it USUALLY delivers 1-2 days..ive been lucky enough that most of my orders are delivered from the PA warehouse or the one in Delaware

sfmarine · 07-30-2009, 04:17 PM

I haven't had any problems. Mine are all shipped in boxes.

STARSCREAM · 07-30-2009, 06:54 PM

Not yet but it's gonna be inevitable with the stupid packaging they have started to use on my last 3 orders or so. Instead of using the boxes they used to use they have been shipping them in little bubble mailer.

Batman1980 · 07-30-2009, 08:22 PM

Quote:

Originally Posted by STARSCREAM

Not yet but it's gonna be inevitable with the stupid packaging they have started to use on my last 3 orders or so. Instead of using the boxes they used to use they have been shipping them in little bubble mailer.

I like the bubble mailers, I always use those when I ship my blu-rays in trade. The biggest "problem" I've had to date with Amazon was not shipping related. Well I don't like how long media mail takes but maybe I should just suck up and start paying for better shipping.

tqmilymi · 07-31-2009, 02:15 AM

Both of my shipping problems were shipped through Amazon prime. The first order I received that was in bad shape include Benjamin Button and The Searchers. Both we crushed. The second was just the other day - and included Mad Men Season 2. My Mad Men discs came in a cardboard package, not a box, and not a bubble wrap. I don't recall what the others came in, but I've noticed that with Prime I'm receiving more cardboard packages than bubble wraps.

TripAcez · 07-31-2009, 08:08 AM

i love amazon..but why cant we choose our shipping locations? i wish we could..id pay for standard shipping and receive next day!

Date Time Location Event Details
July 18, 2009 01:00:00 PM MONMOUTH JUNCTION NJ Delivered
July 17, 2009 10:37:00 PM --- Arrival Scan
July 17, 2009 01:29:38 PM Allentown PA US Shipment has left seller facility and is in transit

AMAZING..now look at this one..i wonder if ill get it today :-)

Date Time Location Event Details
July 31, 2009 02:05:00 AM --- Arrival Scan
July 30, 2009 01:48:17 PM Allentown PA US Shipment has left seller facility and is in transit

CANT WAIT :-)

07-30-2009, 02:43 AM	#1
tqmilymi Special Member Top contributor Member since:Dec 2007 Location:Maryland Home Theater Gallery:7 4K collection:509 Blu-ray collection:1558 DVD collection:212 Digital collection:1864 iTunes collection:57 Prime collection:31 Trading Score:140	Recent Amazon.com shipping problems Anyone had problems with Amazon.com shipments lately? I've had to return three items (two shipments total) to them for replacement in the last month because the items were received damaged. Specifically, they were blu-ray orders in which the cases were crushed. Just wondering.

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07-30-2009, 03:09 AM	#3
MyBlu-rayBrotherEd Blu-ray Samurai Member since:Jan 2008 Location:Billings, MT Home Theater Gallery:10 4K collection:132 Blu-ray collection:1057 DVD collection:1 Blu-ray reviews:13	I haven't had any problems with the condition of the items shipped, but they sure have slowed thier shipping down....at least in my experience.

07-30-2009, 05:48 AM	#4
Edawg72 Senior Member Member since:Mar 2009 Location:San Diego Blu-ray collection:1400 Blu-ray reviews:1 Trading Score:22	So far, so good. And I've ordered a ton of stuff this month. I've had 4 orders come in within 3 or 4 days.

07-30-2009, 01:02 PM	#5
Moefiz Blu-ray Knight Member since:Jul 2007 Blu-ray collection:288 DVD collection:20 Blu-ray reviews: 15 Trading Score:70	Me neither, never had a problem with there shipping.

07-30-2009, 01:27 PM	#6
mikejet Banned Member since:Sep 2008 Location:Los Angeles, CA Blu-ray reviews:5 Trading Score:29	Wouldn't that be more a problem with UPS though? I'm glad that they use a sufficient amount of bulle in one order because the box was half crushed that I got. BD's were fine though.

07-30-2009, 01:31 PM	#7
Deadset Man in the Box Top contributor Member since:Jan 2007 Home Theater Gallery:28 4K collection:247 Blu-ray collection:2478 DVD collection:214 iTunes collection:3 Prime collection:52 Blu-ray reviews: 14 Trading Score:34	The last 2 boxes I've received from them, they have been in extremely bad shape, with tape coming off and crushed on one side. Luckily the movies were ok

07-30-2009, 01:39 PM	#8
Banjo Blu-ray Guru Member since:Dec 2006 Location:Ontario, Canada Blu-ray collection:143	You think that's bad? I still order from Amazon to this day, but one time, they sent me a damaged BD case. The disc was intact, but the case was actually slashed in halves. I'm not joking. Of course, I sent it back for a replacement case.

07-30-2009, 01:39 PM	#9
fatediesel Blu-ray Count Member since:Nov 2007 Location:Iowa Blu-ray collection:410 Trading Score:47	It is the fault of the shipping company and Amazon. The shipping company is the ones smashing the packages, but Amazon is the one that isn't properly securing the items. They bubble envelopes they use now don't protect an item near as good as the boxes they used to use. However, I've never had an item in poor condition, and I've probably received 400 items in the last 4 years, so it could be a careless shipping center or delivery person.

07-30-2009, 02:49 PM	#10
atomik kinder Blu-ray Samurai Member since:Jun 2007 Location:Omaha NE 4K collection:- Blu-ray collection:- DVD collection:-	Pretty much everything I have received from amazon comes in a cardboard box. I have had a couple that have come in bubble envelopes, but mostly they are well protected. If something is damaged, it is probably the fault of the shipping company. Now, if you want to talk about their shipping being slow... I ordered and in stock movie two days ago and it is still just sitting there. I even had to pay for shipping. (I am not joining Amazon Prime again as it is really not worth it to me) Usually when I pay for shipping it ships the very next day after I order it at least. If it doesn't ship today I may have to contact them and see why.

07-30-2009, 03:34 PM	#13
Zman2k2 Blu-ray Guru Top contributor Member since:Jan 2008 Location:Calgary, Canada Home Theater Gallery:5 Blu-ray collection:136 Trading Score:54	It is undoubtedly the fault of the shipping company. If any of you have ever worked in the plant of a shipping company, you'd know how things are handled. "Fragile" stickers don't mean a thing. If it can be tossed, it will. Sometimes smaller packages end up at the bottom of a pile, while something big and heavy lands on them. It's all part of the process. If you receive something damaged, just send it back and hope for the best the next time around.

07-30-2009, 04:17 PM	#15
sfmarine Blu-ray Archduke Top contributor Member since:Apr 2008 Location:The Swan Station aDdIcTeD 2 LOST PSN:U5MC51473 Home Theater Gallery:18 4K collection:930 Blu-ray collection:2311 DVD collection:276 MA collection:461 Digital collection:492 iTunes collection:534 Blu-ray reviews: 7 Trading Score:43	I haven't had any problems. Mine are all shipped in boxes.

07-30-2009, 06:54 PM	#16
STARSCREAM Blu-ray Ninja Member since:Feb 2008 Location:Dagobah Blu-ray collection:148 Trading Score:67	Not yet but it's gonna be inevitable with the stupid packaging they have started to use on my last 3 orders or so. Instead of using the boxes they used to use they have been shipping them in little bubble mailer.

07-31-2009, 02:15 AM	#18
tqmilymi Special Member Top contributor Member since:Dec 2007 Location:Maryland Home Theater Gallery:7 4K collection:509 Blu-ray collection:1558 DVD collection:212 Digital collection:1864 iTunes collection:57 Prime collection:31 Trading Score:140	Both of my shipping problems were shipped through Amazon prime. The first order I received that was in bad shape include Benjamin Button and The Searchers. Both we crushed. The second was just the other day - and included Mad Men Season 2. My Mad Men discs came in a cardboard package, not a box, and not a bubble wrap. I don't recall what the others came in, but I've noticed that with Prime I'm receiving more cardboard packages than bubble wraps.

07-31-2009, 08:08 AM	#19
TripAcez Active Member Member since:Jan 2009 Location:New Jersey Blu-ray collection:129 Blu-ray reviews:6 Trading Score:1	i love amazon..but why cant we choose our shipping locations? i wish we could..id pay for standard shipping and receive next day! Date Time Location Event Details July 18, 2009 01:00:00 PM MONMOUTH JUNCTION NJ Delivered July 17, 2009 10:37:00 PM --- Arrival Scan July 17, 2009 01:29:38 PM Allentown PA US Shipment has left seller facility and is in transit AMAZING..now look at this one..i wonder if ill get it today :-) Date Time Location Event Details July 31, 2009 02:05:00 AM --- Arrival Scan July 30, 2009 01:48:17 PM Allentown PA US Shipment has left seller facility and is in transit CANT WAIT :-)

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