HELP Sharp HP21 upgraded firm no longer works! - Blu-ray Forum

Johndagolfer · 11-17-2009, 10:28 PM

I just bought Star Trek and got an incompatible disc error. I saw there was a firmware upgrade so I downloaded and installed. Now NONE of my blu-rays work.

What should I do?

Thanks

bmwone · 11-18-2009, 10:03 PM

Get on the phone to Sharp's customer service ASAP. Tell them what happened after you put in the lastest firmware.

Johndagolfer · 12-04-2009, 09:23 PM

Awesome! I called Sharp, they sent me a shipping label. I sent it to them and 5 days later I get my Blu-Ray back, all my Blu's work and it was free of charge!

11-17-2009, 10:28 PM	#1
Johndagolfer Member Member since:Apr 2009	HELP Sharp HP21 upgraded firm no longer works! I just bought Star Trek and got an incompatible disc error. I saw there was a firmware upgrade so I downloaded and installed. Now NONE of my blu-rays work. What should I do? Thanks

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11-18-2009, 10:03 PM	#2
bmwone Active Member Member since:Mar 2009 Location:Toronto Canada Home Theater Gallery:35 Blu-ray collection:191 Blu-ray reviews:5 Trading Score:4	Get on the phone to Sharp's customer service ASAP. Tell them what happened after you put in the lastest firmware.

12-04-2009, 09:23 PM	#3
Johndagolfer Member Member since:Apr 2009	Awesome! I called Sharp, they sent me a shipping label. I sent it to them and 5 days later I get my Blu-Ray back, all my Blu's work and it was free of charge!

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