Problems with new update. Please read. - Blu-ray Forum

PS3FAN · 12-20-2007, 05:42 AM

I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

crackinhedz · 12-20-2007, 05:44 AM

Quote:

Originally Posted by PS3FAN

I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

you mean you put a movie in and you can hear it but not see it?

PS3FAN · 12-20-2007, 05:47 AM

Quote:

Originally Posted by crackinhedz

you mean you put a movie in and you can hear it but not see it?

No, when I turn it on it plays that little music sound effect, but the screen is black.

crackinhedz · 12-20-2007, 05:48 AM

Quote:

Originally Posted by PS3FAN

No, when I turn it on it plays that little music sound effect, but the screen is black.

how are you connected?

PS3FAN · 12-20-2007, 05:49 AM

I have a hdmi cord that look like it's connected right.

crackinhedz · 12-20-2007, 05:52 AM

Quote:

Originally Posted by PS3FAN

I have a hdmi cord that look like it's connected right.

well, while its in the standby position (red light)...press and hold the power button until you hear it beep twice...this should reset the connection.

BStecke · 12-20-2007, 05:52 AM

Or just flip the switch on the back for a few seconds and flip it back on.

PS3FAN · 12-20-2007, 05:56 AM

Didn't work, now theres no audio.

crackinhedz · 12-20-2007, 05:59 AM

Quote:

Originally Posted by PS3FAN

Didn't work, now theres no audio.

perhaps a loose cable? try unplugging and plugging back up?

PS3FAN · 12-20-2007, 06:02 AM

nothing

crackinhedz · 12-20-2007, 06:03 AM

...try connecting the composite cables that came with the PS3...see if that gives you a picture

(also another dumb question? you didnt change the TV input by any chance did you?)

PS3FAN · 12-20-2007, 06:07 AM

Quote:

Originally Posted by crackinhedz

...try connecting the composite cables that came with the PS3...see if that gives you a picture

(also another dumb question? you didnt change the TV input by any chance did you?)

1. I don't no where they are.

2. Nope.

3. I got to go to bed. Help me out tomorrow.

4. Thank you for your time.

Icemage · 12-20-2007, 06:31 AM

Quote:

Originally Posted by PS3FAN

1. I don't no where they are.

2. Nope.

3. I got to go to bed. Help me out tomorrow.

4. Thank you for your time.

Tomorrow, take the RCA (red, yellow, white) cables and plug them in to your PS3 and TV.

Disconnect your HDMI cabling for now by unplugging the HDMI from the PS3.

Press and hold the power button for ~5 seconds and wait for the double beep - this will reset the audio/video to default.

Change the input channel on your TV to the RCA connection - it should show the XMB.

Now plug your HDMI cable back into your PS3 (leaving the RCA cables in place for now).

Go to your Settings and select HDMI for your audio/video output.

Switch the TV input channel to the HDMI and check to see if it works now. If it does, then disconnect the RCA cabling, and you're back in business. If it doesn't, post back a reply here and tell us the results.

richieb1971 · 12-20-2007, 06:36 AM

Sounds to me like the update didn't take right. Doing an update doesn't change settings, it might add or take them away but it doesn't change them.

I got scared because my install got to 40% and I'm not sure if I blinked but the next second it was done. Everything works fine and it won't let me update again, so hopefully im cool.

Shin-Ra · 12-20-2007, 11:26 AM

Quote:

Originally Posted by richieb1971

I got scared because my install got to 40% and I'm not sure if I blinked but the next second it was done. Everything works fine and it won't let me update again, so hopefully im cool.

I think it's a little more than 40 but this is normal.

PS3FAN · 12-21-2007, 12:23 AM

Quote:

Originally Posted by Icemage

Tomorrow, take the RCA (red, yellow, white) cables and plug them in to your PS3 and TV.

Disconnect your HDMI cabling for now by unplugging the HDMI from the PS3.

Press and hold the power button for ~5 seconds and wait for the double beep - this will reset the audio/video to default.

Change the input channel on your TV to the RCA connection - it should show the XMB.

Now plug your HDMI cable back into your PS3 (leaving the RCA cables in place for now).

Go to your Settings and select HDMI for your audio/video output.

Switch the TV input channel to the HDMI and check to see if it works now. If it does, then disconnect the RCA cabling, and you're back in business. If it doesn't, post back a reply here and tell us the results.

Didn't work.

PS3FAN · 12-21-2007, 01:24 AM

This is starting to freak me out here.

Tru-way · 12-21-2007, 02:12 AM

Try it on another TV, maybe your tv has blown out.

Pilam69 · 12-21-2007, 02:21 AM

Quote:

Originally Posted by PS3FAN

This is starting to freak me out here.

When all else fails...............call Sony.

PS3FAN · 12-21-2007, 02:52 AM

Quote:

Originally Posted by Tru-way

Try it on another TV, maybe your tv has blown out.

Tried it on mt 61". Didn't work

Quote:

Originally Posted by Pilam69

When all else fails...............call Sony.

I did. I think im going to return it. Only problem is, I can't find the receipt. I'll probably save up the money i'll get this christmas. Sucks to be me eh.

12-20-2007, 05:42 AM	#1
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	Problems with new update. Please read. I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

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12-20-2007, 05:49 AM	#5
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	I have a hdmi cord that look like it's connected right.

12-20-2007, 05:52 AM	#7
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	Or just flip the switch on the back for a few seconds and flip it back on.

12-20-2007, 05:56 AM	#8
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	Didn't work, now theres no audio.

12-20-2007, 06:02 AM	#10
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	nothing

12-20-2007, 06:03 AM	#11
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	...try connecting the composite cables that came with the PS3...see if that gives you a picture (also another dumb question? you didnt change the TV input by any chance did you?)

12-20-2007, 06:36 AM	#14
richieb1971 Blu-ray Samurai Top contributor Member since:Aug 2007 4K collection:89 Blu-ray collection:706 Trading Score:16	Sounds to me like the update didn't take right. Doing an update doesn't change settings, it might add or take them away but it doesn't change them. I got scared because my install got to 40% and I'm not sure if I blinked but the next second it was done. Everything works fine and it won't let me update again, so hopefully im cool.

12-21-2007, 01:24 AM	#17
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	This is starting to freak me out here.

12-21-2007, 02:12 AM	#18
Tru-way Senior Member Member since:Sep 2007 Trading Score:2	Try it on another TV, maybe your tv has blown out.

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