Netflix on PS3 only outputs stereo

[binarymelon]

Not sure if this is the proper forum for this, but has anyone had any issues with their PS3 only outputting stereo when playing movies and TV shows streamed through Netflix? I just recently replaced my launch 60gb, because I started to have overheating issues, with a 320gb slim and now I'm only getting stereo output to my Onkyo TX-SR605. I've set everything to output Linear PCM (at least I think I changed it everywhere, the settings on PS3 are all over the place), because I think I read online that apps aren't able to bitstream. Any help would be appreciated.

[samlop10]

I believe that if it is a slim it can bitstream DTS-HD (even in 3D movies) but not Dolby TrueHD or DD+, just regular DD. However, if its in DD+ (from Netflix for example) the output is just DD or PCM, but it should be in 5.1 anyways (if the streaming content is in 5.1 of course). The best to do, I think, is to go to the Audio Output settings and just choose automatic. The PS3 will detect which formats (which the PS3 supports) the receiver supports. Also keep in mind that not all content on Netflix has 5.1 DD+. Some content is just stereo. But in short, the PS3 should be able to output surround from streaming services such as Netflix and Vudu (the one I use outputs 5.1 DD+ from Vudu in 5.1 PCM, and DD from Netflix when the content is DD+; I also have an Onkyo receiver btw). Also, are you using an HDMI from the PS3 to the receiver?

[binarymelon]

Originally Posted by samlop10

I believe that if it is a slim it can bitstream DTS-HD (even in 3D movies) but not Dolby TrueHD or DD+, just regular DD. However, if its in DD+ (from Netflix for example) the output is just DD or PCM, but it should be in 5.1 anyways (if the streaming content is in 5.1 of course). The best to do, I think, is to go to the Audio Output settings and just choose automatic. The PS3 will detect which formats (which the PS3 supports) the receiver supports. Also keep in mind that not all content on Netflix has 5.1 DD+. Some content is just stereo. But in short, the PS3 should be able to output surround from streaming services such as Netflix and Vudu (the one I use outputs 5.1 DD+ from Vudu in 5.1 PCM, and DD from Netflix when the content is DD+; I also have an Onkyo receiver btw). Also, are you using an HDMI from the PS3 to the receiver?

All the settings seem to be correct. I set the audio output to automatic and verified DD+ got set, but still get stereo output.

[samlop10]

Originally Posted by binarymelon

All the settings seem to be correct. I set the audio output to automatic and verified DD+ got set, but still get stereo output.

Check that you are using an HDMI from the PS3 to the receiver. I did a little investigation and the PS3 slim can output DD+ and Dolby TrueHD. It also supports DD, DTS, DTS-HD HR, DTS-HD MA, and pretty much any PCM. Umm.. Try playing Harper's Island in Netflix. I watched it and all episodes have 5.1 DD+. The PS3 should output either 5.1 DD, or 5.1 PCM for Netflix. for some reason it does not bitstream for Netflix; for for other apps it does. If it does not go to Audio Settings, select HDMI, then Manual, then check the boxes for Dolby TrueHD, DD+, DD, DTS, DTS-HD HR, DTS-HD MA, and all the PCM's.

[Bodyslide]

Also make sure the video you are watching has the 5.1 audio avail, some dont. Good Luck

[binarymelon]

Looks like I needed to enable 'Audio Multi-Ouput'. I don't really understand what it's meant to do.

[samlop10]

Audio Multi-Output is to allow more than one output for audio to send the audio signal (for example RCA and HDMI, if they are both connected, both will send audio signal to whatever it is they are connected to from the PS3). Maybe you had connected two things for audio and did not notice, and the PS3 was detecting one over the HDMI, and since Audio Multi-Output was not enabled it was only sending audio to the other one.

[binarymelon]

Originally Posted by samlop10

Audio Multi-Output is to allow more than one output for audio to send the audio signal (for example RCA and HDMI, if they are both connected, both will send audio signal to whatever it is they are connected to from the PS3). Maybe you had connected two things for audio and did not notice, and the PS3 was detecting one over the HDMI, and since Audio Multi-Output was not enabled it was only sending audio to the other one.

I don't think so. The only things plugged in the back is power, Ethernet and HDMI. Is it possible the av port is being shorted by something, or does this only apply to HDMI and optical?

[samlop10]

Originally Posted by binarymelon

I don't think so. The only things plugged in the back is power, Ethernet and HDMI. Is it possible the av port is being shorted by something, or does this only apply to HDMI and optical?

No it applies to all three. That is very weird. I don't know what it is then. But if you got surround then leave it at that I guess.

[BLMN]

check on the Netflix app when you select the movie has an audio option it usually comes with the 2.0 selected, change it to 5.1.

[chip75]

Originally Posted by binarymelon

Looks like I needed to enable 'Audio Multi-Ouput'. I don't really understand what it's meant to do.

I use this option on my PS3, as I have only one Toslink input on my amplifier I couldn't have my PlayStation and BD player both plugged in, the Multi-Output enables me to use the PS3's AV cable for stereo output through the amplifier, before they updated the settings I would have had to change the output with each use, now sound comes through my TV through HDMI and the phono connections on my receiver.

[BozQ]

When you select "Audio Output Settings", this will be your primary audio output for your PS3. If you selected HDMI, this will be the only output with Multi-Channel audio.

With "Audio Multi-Output", audio from your Optical and AV Output will only be in 2 Channel/Stereo.

Basically, there is your primary output and your secondary outputs. If you selected Optical Digital as your primary audio output, this will give you Multi-Channel. While the other two, including HDMI will only output 2 Channels.

[browndk26]

I have the same problem with an xbox 360. The movie shows as DD 5.1 but only outputs stereo. I hava an onkyo AVR and it is set to straight decode for the xbox 360.

Any suggestions for the xbox?