MoviePass

[eselv73]

Originally Posted by cinemaphile

Your month doesnt start until you activate your card. And are you sure your theater allows e-ticketing? My understanding is that there are now very very few areas / theaters allowing this.

Do you know how to activate the card? I got mine 2 days ago but there is no "Next Bill Date" listed in the app so I can't really tell if this thing is active or not..

[eightslicesofpie]

Originally Posted by eselv73

Do you know how to activate the card? I got mine 2 days ago but there is no "Next Bill Date" listed in the app so I can't really tell if this thing is active or not..

If there's no bill date, it's not. You can activate the card when you check into a movie

[LynxFX]

Originally Posted by jacobsever

The odds of an app crashing and getting fixed at the stroke of midnight is much more unlikely than literally shutting off the option to buy any more tickets for the day.

Not completely out of the ordinary. It is possible there was an error with the api to get showtimes. A cron job at midnight reset everything fixing the error.

[jbloggs]

People who signed up on 15th or 16th and haven't received their cards should be tweeting @mitch_lowe, @MoviePass_CS @MoviePass to inform them of your displeasure.

[jacobsever]

MoviePass has remained 100% silent about the issue last night.

Their most recent tweet was 15 hours ago, when they're usually on Twitter all day long.

[Falaskan]

Originally Posted by jacobsever

MoviePass has remained 100% silent about the issue last night.

Their most recent tweet was 15 hours ago, when they're usually on Twitter all day long.

What happened last night?

[jacobsever]

Originally Posted by Falaskan

What happened last night?

App stopped showing all showtimes for all theaters. No lists would populate. Rendering their service unusable from about 8pm (mountain time) until 12:01am. So basically, after 8pm, nobody could use their pass for the remainder of Thursday. But everything was normal about Friday. Reeks of hitting a "limit" of tickets for the day, and shutting down the app until the following day. Like they have an allotment of tickets they're allowing themselves to buy on a daily basis.

[Falaskan]

Originally Posted by jacobsever

App stopped showing all showtimes for all theaters. No lists would populate. Rendering their service unusable from about 8pm (mountain time) until 12:01am. So basically, after 8pm, nobody could use their pass for the remainder of Thursday. But everything was normal about Friday. Reeks of hitting a "limit" of tickets for the day, and shutting down the app until the following day. Like they have an allotment of tickets they're allowing themselves to buy on a daily basis.

Hmmm sucks for people like me on the exact opposite of the eastern standard time zone. (AKST)

[Batman90]

Originally Posted by jacobsever

App stopped showing all showtimes for all theaters. No lists would populate. Rendering their service unusable from about 8pm (mountain time) until 12:01am. So basically, after 8pm, nobody could use their pass for the remainder of Thursday. But everything was normal about Friday. Reeks of hitting a "limit" of tickets for the day, and shutting down the app until the following day. Like they have an allotment of tickets they're allowing themselves to buy on a daily basis.

And people thought I was lying. I doubt I'll be sharing anymore info.

[Britnasty]

Originally Posted by jacobsever

App stopped showing all showtimes for all theaters. No lists would populate. Rendering their service unusable from about 8pm (mountain time) until 12:01am. So basically, after 8pm, nobody could use their pass for the remainder of Thursday. But everything was normal about Friday. Reeks of hitting a "limit" of tickets for the day, and shutting down the app until the following day. Like they have an allotment of tickets they're allowing themselves to buy on a daily basis.

Mitch, the companies CEO, has been on his Twitter denying the ticket allotment accusations and being an all around jackass all while vacationing on his yacht in Puerto Vallarta.

https://mobile.twitter.com/mitch__lowe

[jacobsever]

Originally Posted by Britnasty

Mitch, the companies CEO, has been on his Twitter denying the ticket allotment accusations and being an all around jackass all while vacationing on his yacht in Puerto Vallarta.

Yup. Really doesn't look good. And he honestly doesn't seem to care all that much.

I saw one tweet where he literally told a customer they must have been using the wrong app. Like...what?!

[Britnasty]

Originally Posted by jacobsever

Yup. Really doesn't look good. And he honestly doesn't seem to care all that much.

I saw one tweet where he literally told a customer they must have been using the wrong app. Like...what?!

I loved that someone replied to him saying "you're right, I must've mistaken MoviePass for Pokémon Go".

[Falaskan]

So the app is legit they're just limits... sounds like they need to announce blackout dates/times which would be a simple solution. Even Disneyland has blackout dates

[jacobsever]

Anyone know why there are 2 separate sections for IT at this theater? Same showtimes. Which one should I use, the top or bottom?!

[DanTheMan]

This whole ticket allotment issue (allegedly) is exactly why I'm glad I frequent the theaters during less hectic times on the weekdays while school/work are in session.

I tend to avoid the weekends often enough as it is, and this would potentially give me even more reason to do so unless I'm wise enough to punch in my movie of choice early in the day between Thursday-Sunday. Can you imagine if these limits continue all the way to December? All the people getting denied for The Last Jedi would cause hysteria I don't even want to think about.

[Jennifer Lawrence Fan]

Originally Posted by DanTheMan

This whole ticket allotment issue (allegedly) is exactly why I'm glad I frequent the theaters during less hectic times on the weekdays while school/work are in session.

I tend to avoid the weekends often enough as it is, and this would potentially give me even more reason to do so unless I'm wise enough to punch in my movie of choice early in the day between Thursday-Sunday. Can you imagine if these limits continue all the way to December? All the people getting denied for The Last Jedi would cause hysteria I don't even want to think about.

Just think of the nerd rage there.

[cinemaphile]

Originally Posted by Jennifer Lawrence Fan

Just think of the nerd rage there.

Oh you know we're all going to pay for our last jedi tickets anyway. We're going to want to reserve them well in advance and get IMAX 3D presentation or whatever.

While I will be using MoviePass for most of my general movie-going, there will definitely be movies I am willing to pay for to get the best experience

[Destinys Memory]

Movie pass bungles its first big test with subscribers to its $9.95 a month service

from Rob Cain via Forbes

Movie ticket subscription purveyor MoviePass is off to a rocky start with its newly reduced-cost pricing plan, with delays in delivering membership cards to new subscribers and a significant number of customers complaining that a buggy app is preventing them from getting in to the movies they were expecting to see...

...numerous subscribers report that the MoviePass app doesn’t work, or even worse, it appears to work on the phone but upon the user’s arrival at the theater it is declined, leaving the subscriber without the ticket they were expecting...

...Of the 2,500 users who have rated the app, approximately half gave it the lowest possible rating of one star out of five. I took it upon myself to check out the app, and after less than a minute of experience with it I found myself frustrated and feeling that those scathing reviews were well justified...

[Pounder]

Have had no issues whatsoever at my local Cinemark using Moviepass. Watched IT again today

[Britnasty]

Minus the glitch last night, it's worked perfectly for me. 8th visit tonight (right now) seeing IT!