MoviePass - Page 63 - Blu-ray Forum

DanTheMan · 09-18-2017, 10:23 PM

Quote:

Originally Posted by cinemaphile

Here is something troubling, and hopefully someone can set my mind at ease:

When I look on the app under my account > Shipping Address , instead of my full address it has half of it replaced with ##.
Like instead of 1234 BluRay Drive (example, not my real address, duh

), it has "123##########ve"

I was worried that my address got messed up so it won't get shipped to me correctly. So I went in and changed the address, and it still shows up with the ### again whenever I check it there.

Is this how everyone's address displays on the app? Especially those who have already gotten their card? I would hate to think now I have an even longer wait because of some weird glitch in my account.

Mine currently reads as 732###########10.

Those first 3 numbers are fake numbers I chose (the real ones on the app are accurate), and the last two are what's showing, but that's incorrect from my actual address. And yet, I received my card anyway.

So I wouldn't worry too much if I were you.

cinemaphile · 09-18-2017, 10:29 PM

Whew! Thanks everyone! I was about to

and

eightslicesofpie · 09-18-2017, 10:48 PM

Quote:

Originally Posted by dakkuri

On twitter do you tweet to them, or message them?

both

Falaskan · 09-18-2017, 10:49 PM

Quote:

Originally Posted by cinemaphile

Here is something troubling, and hopefully someone can set my mind at ease:

When I look on the app under my account > Shipping Address , instead of my full address it has half of it replaced with ##.

Like instead of 1234 BluRay Drive (example, not my real address, duh

), it has "123##########ve"

I was worried that my address got messed up so it won't get shipped to me correctly. So I went in and changed the address, and it still shows up with the ### again whenever I check it there.

Is this how everyone's address displays on the app? Especially those who have already gotten their card? I would hate to think now I have an even longer wait because of some weird glitch in my account.

The same thing happened to me. And I wrote them because I was worried because it was showing the last number as wrong [emoji24]

Sent from my iPhone using Tapatalk Pro

CelluloidPal · 09-19-2017, 02:43 AM

If this helps...

MikeScott · 09-19-2017, 04:39 AM

Every day I keep hoping it will be in the mail and it's not. It has been a couple weeks now since it said it had shipped in the app. I don't believe it did. Can't wait to eventually get it though.

dakkuri · 09-19-2017, 05:41 AM

Quote:

Originally Posted by eightslicesofpie

both

Tried that and still no reply.

eightslicesofpie · 09-19-2017, 12:34 PM

Quote:

Originally Posted by dakkuri

Tried that and still no reply.

Yeah unfortunately right now you just have to be persistent. It took several tweets from me saying "please reply to my DM" before they ever responded

Batman90 · 09-19-2017, 12:39 PM

Quote:

Originally Posted by dakkuri

Tried that and still no reply.

Be as rude and mean as you can and they will respond to you trust me.

russdornisch · 09-19-2017, 01:00 PM

well dammit, my girlfriend got charged for her second month, and still has no card! Guess I will hound them on Twitter as well.

Destinys Memory · 09-19-2017, 01:00 PM

Good morning, Internet. Hope everyone's having a great day tod--

Quote:

Originally Posted by Batman90

Be as rude and mean as you can and they will respond to you trust me.

Mudfrog · 09-19-2017, 01:54 PM

Quote:

Originally Posted by cinemaphile

That's not what he said at all. He said "We will ship all backlogged cards by Sep 28 which means they will arrive by Oct 8", meaning they will be caught up from all backlogged orders by then. The ones ordered earlier like August 15-20 should be shipping now (if not already shipped) and arrive any day now.

You mean my card which has now being showing shipped for almost three weeks, should finally ship by Sept. 28?

Troll2fan · 09-19-2017, 04:29 PM

Quote:

Originally Posted by Batman90

Be as rude and mean as you can and they will respond to you trust me.

You catch more flies with honey than you do with vinegar.

A Sith Lord? · 09-19-2017, 05:06 PM

I'm now convinced this was somewhat planned.

They wanted one month of Capital from the influx of new used in Mid-August. They know that 99% of us are gonna be mad but still wait. It will be a good barometer for their data department to show the theater chains/studios. Here's the dent we made in the industry for a month. People that signed up and didn't watch a movie in that entire frame because they didn't have our card.

Toasterlad · 09-19-2017, 05:54 PM

Quote:

Originally Posted by cinemaphile

When I look on the app under my account > Shipping Address , instead of my full address it has half of it replaced with ##.
Like instead of 1234 BluRay Drive (example, not my real address, duh

), it has "123##########ve"

It's common for banks and credit card companies to # or * out most of anything considered sensitive information. It's usually done just to credit card numbers, but it can be used on addresses, phone numbers, and email addresses as well. What appears on your screen is just a mask for the real data that's stored in their system. This is actually Moviepass' way of protecting your information.

Which is a long way of saying, "yes, everyone's address looks like that." Mine does, and I got my card a few days ago.

Destinys Memory · 09-19-2017, 09:19 PM

My card has now gone backwards in progress from "Card Shipped" to "Card Processing."

MoviePass is now time-traveling to the past to prevent my card from ever being produced.

Uh, somebody? A little help, please?

I'm... fading...

...away...

kylec123 · 09-19-2017, 09:24 PM

Mine is now "processing" too.

It's been 5 weeks from today since I created my account. DAMB.

Unknown450 · 09-19-2017, 10:15 PM

Yup mine also says processing, guess they finally realized they shouldn't have it say "shipped" til it actually ships. Unless this is another problem that occurred causing another set back...

tminor · 09-19-2017, 10:29 PM

I have a card in my possession that we haven't activated yet. We are waiting for the other one to get here. That one even went from shipped to processing. So it means nothing. Just like shipped meant nothing.

Jennifer Lawrence Fan · 09-19-2017, 10:38 PM

So for movie pass when you get to the theater and try to use the app. It says enameble GPS. So that means you go into where it says share location of the theater?

Sorry i'm new at this. I just got my new phone yesterday. I was at the theater today and downloaded the app. And clicked on that, So I wasn't sure how to access it. I know stupid. But again I only got the first yesterday and this is my first smart phone.

Never mind. Seems I wasn;t optimizing the wifi.

09-19-2017, 10:38 PM	#1260
Jennifer Lawrence Fan Blu-ray Jedi Member since:Aug 2011 4K collection:415 Blu-ray collection:2752 DVD collection:1312 MA collection:305 Digital collection:495 iTunes collection:284 Trading Score:721	So for movie pass when you get to the theater and try to use the app. It says enameble GPS. So that means you go into where it says share location of the theater? Sorry i'm new at this. I just got my new phone yesterday. I was at the theater today and downloaded the app. And clicked on that, So I wasn't sure how to access it. I know stupid. But again I only got the first yesterday and this is my first smart phone. Never mind. Seems I wasn;t optimizing the wifi. Last edited by Jennifer Lawrence Fan; 09-19-2017 at 10:50 PM.

09-18-2017, 10:29 PM	#1242
cinemaphile Blu-ray Archduke Top contributor Member since:Feb 2010 Location:Illinois Trading Score:322	Whew! Thanks everyone! I was about to and

09-19-2017, 02:43 AM	#1245
CelluloidPal Blu-ray Knight Member since:May 2017	If this helps...

09-19-2017, 04:39 AM	#1246
MikeScott Blu-ray Champion Member since:Jul 2010 Location:Minnesota Trading Score:503	Every day I keep hoping it will be in the mail and it's not. It has been a couple weeks now since it said it had shipped in the app. I don't believe it did. Can't wait to eventually get it though.

09-19-2017, 01:00 PM	#1250
russdornisch Active Member Member since:Nov 2016	well dammit, my girlfriend got charged for her second month, and still has no card! Guess I will hound them on Twitter as well.

09-19-2017, 05:06 PM	#1254
A Sith Lord? Blu-ray Knight Top contributor Member since:Dec 2012 4K collection:1 Blu-ray collection:575 DVD collection:30 Digital collection:1 iTunes collection:1272 Trading Score:49	I'm now convinced this was somewhat planned. They wanted one month of Capital from the influx of new used in Mid-August. They know that 99% of us are gonna be mad but still wait. It will be a good barometer for their data department to show the theater chains/studios. Here's the dent we made in the industry for a month. People that signed up and didn't watch a movie in that entire frame because they didn't have our card.

09-19-2017, 09:19 PM	#1256
Destinys Memory Blu-ray Samurai Top contributor Member since:Jun 2012 Blu-ray collection:- Trading Score:7	My card has now gone backwards in progress from "Card Shipped" to "Card Processing." MoviePass is now time-traveling to the past to prevent my card from ever being produced. Uh, somebody? A little help, please? I'm... fading... ...away...

09-19-2017, 09:24 PM	#1257
kylec123 Power Member Top contributor Member since:Dec 2015 Location:TN, USA Blu-ray collection:212 DVD collection:19 Trading Score:35	Mine is now "processing" too. It's been 5 weeks from today since I created my account. DAMB.

09-19-2017, 10:15 PM	#1258
Unknown450 Blu-ray Samurai Member since:Nov 2011 Location:USA 4K collection:197 Blu-ray collection:968 DVD collection:16 Trading Score:165	Yup mine also says processing, guess they finally realized they shouldn't have it say "shipped" til it actually ships. Unless this is another problem that occurred causing another set back...

09-19-2017, 10:29 PM	#1259
tminor Active Member Member since:Mar 2016 Location:Nebraska Blu-ray collection:4 Trading Score:48	I have a card in my possession that we haven't activated yet. We are waiting for the other one to get here. That one even went from shipped to processing. So it means nothing. Just like shipped meant nothing.

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