Should I expect more of a resolution from this e-tailer?

[jaymzbo]

So January 8 of this year, I ordered a Pio 1018 (new) from Amazon.com. I was really stoked as this was to be my first venture into High Def sound. They said it would take up to six weeks to get it from the seller they were working with. No prob...gives me some time to boost my $$ account. Well, fast forward to yesterday, 2/24, and I had not heard from them with delivery due on 2/25. I got a little worried and was fearful that they would have to delay it.

I checked the email when I got home from work last night and got a letter from Amazon saying that they would not be able to send the receiver AT ALL !! They said it was unavailable from that seller, etc., etc., and apologized both for the unavailability and the length of time it took to reach their decision.

But Amazon did say I could feel free to choose from their other sellers and they do have the Pio 1018 being sold through their site....for more than $100 more than what I was to pay for the one I ordered

So my P.O.V. is that the wind has enitirely been knocked out of my sails. I was really excited that this was to be the week I start building my sound system. And after more than 6 weeks of waiting, is this really the best I can expect? I know it is not their fault although I would think that they might have sent me a heads-up about the situation a LONG TIME AGO....

Seems like that they could work with a long time customer and work with me on that more than $100 price difference instead of waiting till the eleventh hour and saying what amounts to: "meh, sorry 'bout that"

So what do you think? Should I even try to see if they would get me this receiver for the price that I agreed to last January? And how would I do that? But then what's to say that I would not have to again wait another 6+ weeks just to be told that they cannot deliver....

I have never had any real problems with Amazon before and don't see this as being completely their fault. I do resent having to wait this long however and pending how this pans out, may parts ways ....

Any thoughts would be most appreciated.....