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Reload this Page Comcast HD error (PLEASE HELP!)
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Old 05-01-2009, 06:52 PM   #6
Footloose301 Footloose301 is offline
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Originally Posted by mtbkr View Post
judging by the picture above. it looks like you still have picture, but are getting an error from either the tv or its a hand shake issue. do you still have audio? i am a supervisor for comcast and all the equipment we have do not give you error screens that look anything like that.
Yeah I've been with Comcast for a few years now as a supervisor as well, and I have never once seen that screen. Its not likely coming from Comcast. It sounds like a customer equipment problem. If there were many people having this problem then it would have been addressed already. I can tell you that I've got 2 HD-DVRs personally and never once had a problem.

Like somebody else stated, I would try basic trouble shooting. If you have another tv with HDMI, then try that or try bypassing the receiver, or call Comcast, switch out the box, and then see where that gets you.
Last edited by Footloose301; 05-01-2009 at 07:01 PM.
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