I Hate Bank of America

[toef]

I was checking my checking account a couple days ago, and I noticed my credit card payment was kicked back to my account. I thought it was weird, so I called them up to find out why.

Turns out, it was because I used my friend's cell phone to call in the payment.

Nevermind the fact that I had to type in my account number and SSN to verify my identity. Simply because the phone number I called in from was not on their file as being my phone number, they rejected the payment for being "suspicious".

So now that payment is being counted as late, and I decided to give them a call to dispute it. They've been treating me like a ball all day, and kept tossing me back and forth. The credit department said I had to dispute it with the checking account department, and vice versa. Neither one is willing to do anything, and now I'm stuck with my interest rate being jacked up over 18 points (it used to be 8%, now it's over 26%).

Out of protest, I'm closing the account, and rolling it into the equivalent of a loan, simply so I can bring the interest rate back down. Not a big deal, because I never make purchases with my credit card anymore anyway. I just used it when finishing up school, so it's more like school-debt in the first place, just on a credit card.

Since it's not too much, I'll have it paid off in a couple months, and at that point I'm never dealing with Bank of America again. I'm emptying out my BoA checking account, and moving it to my local bank.

Instead of actually being a bank and making money through legit banking, it seems BoA has decided to rely on late fees, overdraft fees, and jacked up interest rates to make all their money.

Shame on them.

I hate them.

If you hate your bank, vent here!