I Hate Bank of America

[toef]

I was checking my checking account a couple days ago, and I noticed my credit card payment was kicked back to my account. I thought it was weird, so I called them up to find out why.

Turns out, it was because I used my friend's cell phone to call in the payment.

Nevermind the fact that I had to type in my account number and SSN to verify my identity. Simply because the phone number I called in from was not on their file as being my phone number, they rejected the payment for being "suspicious".

So now that payment is being counted as late, and I decided to give them a call to dispute it. They've been treating me like a ball all day, and kept tossing me back and forth. The credit department said I had to dispute it with the checking account department, and vice versa. Neither one is willing to do anything, and now I'm stuck with my interest rate being jacked up over 18 points (it used to be 8%, now it's over 26%).

Out of protest, I'm closing the account, and rolling it into the equivalent of a loan, simply so I can bring the interest rate back down. Not a big deal, because I never make purchases with my credit card anymore anyway. I just used it when finishing up school, so it's more like school-debt in the first place, just on a credit card.

Since it's not too much, I'll have it paid off in a couple months, and at that point I'm never dealing with Bank of America again. I'm emptying out my BoA checking account, and moving it to my local bank.

Instead of actually being a bank and making money through legit banking, it seems BoA has decided to rely on late fees, overdraft fees, and jacked up interest rates to make all their money.

Shame on them.

I hate them.

If you hate your bank, vent here!

[BruceWayne]

I like my bank... I work there, so that helps, don't pay any fees really.

[BStecke]

I canned BoA about seven years ago after I deposited a check at one of their branches and, when going to buy something a few days later, discovered that they had reversed the deposit, which left me with no money and put me into overdraft. They claimed they never received the check and deducted the deposit from my account. They then took about three weeks or so to research it and find out that they in fact screwed up. As soon as that was cleared up I cancelled the account. I was with a credit union for awhile and have since switched to USAA and so far am very happy with them.

[mikejet]

That's ludicrous. They shouldn't have any issues because you are actually one of the PAYING customers. Glad you took initiative and closed it.

[toef]

Originally Posted by mikejet

That's ludicrous. They shouldn't have any issues because you are actually one of the PAYING customers. Glad you took initiative and closed it.

Yeah, it makes no sense. I actually got hung up on twice, because every time the person would say "Sorry, I can't do anything about it. Is there anything else I can help you with?" I asked them to transfer me to someone who could do something. Instead they just hung up.

I hope being forced to acquire Merrill Lynch all those months ago ends up bankrupting BoA. No offense to anyone who works for them.

[jbig31]

This is why I bank at our local bank-NEVER a big bank. I like the fact that they know me and my wife when we go in and treat us like a person not a $$$ sign.

[Elandyll]

I do not personally know Bank of America (I am at Wells Fargo, which so far is ok).

But there is one thing I like about them...


The voice of Keither Sutherland in their TV adds

[skatalite]

Originally Posted by jbig31

This is why I bank at our local bank-NEVER a big bank. I like the fact that they know me and my wife when we go in and treat us like a person not a $$$ sign.

Local for me, too.

[Dr.Zoidberg]

I love my credit union. Dropped BOA some yrs ago and have been much happier for it.

[Hi-Def Steve]

Originally Posted by toefer

Neither one is willing to do anything, and now I'm stuck with my interest rate being jacked up over 18 points (it used to be 8%, now it's over 26%).

26%?? That's so messed up. They're like the fckin mob.