salespeople, the weak link in HD!

[SKRUhddvd]

i see best buy did a phone survey of over 1000 people and found they generally were ignorant about the HD format in general. i think they need to extend that survey to their employees. after reading numerous threads here about the misinformation given by the B&M retailers i decided yesterday to play the dumb consumer and have them explain both blu ray and hddvd. i entered a local best buy with a magnolia inside to give them the best chance of helping me make the decision. they had identical displays for both blu ray and hddvd. both with monitors playing demo discs. the first thing i noticed was that neither monitor was set up properly thus neither looked very good. at this point a bb employee asks if i need help. he explains to me that their is not much difference between the two other then some movies were not available in both formats, but those were older movies and all new movies are available on both. i left him and went to magnolia where it only got worse. it took 20 minutes for them to find their "home theater expert". this guy had never heard of pcm or dolby true hd or dts master audio. as i left he thanked me for "the information". note to BDA and retailers in general. educate the people in sales. you can spend all the money you want bribing movie studios and developing all this great new technology. but all that investment will be lost at the point of sale.