Onkyo Customer Service

[Petra_Kalbrain]

I've had trouble with them as well... but, it isn't very often that someone has to call them. Therefore, I don't expect their customer service to be overly high in quality.

If I ever have technical questions regarding a unit, I prefer to search the internet instead of waiting on hold with manufacturer helplines as their operators often don't know anything technical about the product. They usually only can talk warranties, mailing addresses, and credit card numbers.