Agreed. Don't need to understand it to enjoy it. Some basic logic is required to keep viewers interested in watching the show. But who am I kidding, how long did Lost run around in circles because viewers believed, there must be some incredible story here? Sadly there wasn't, and some viewers saw it early and tuned out, but never underestimate the power of hope.
What this Severance isn't, is random and quirky for the sake of it. It seems purposeful and thoughtful, and things that don't make sense fall into place when more information gets revealed.
For example, it made NO sense that
[Show spoiler]Helly's outie wouldn't resign when Helly threatened to cut off her fingers, or actually committed suicide. Did her outie not fear for her own life or limb?
At that point, it seemed insane that someone would pursue a course that could lead to their own death.
Reveal - Helly is running the company, which has a messianic vision of it's aims and is from a family which thinks it's for the greater good to enslave the entire human race. Clearly these people believe they're on a mission, however psychopathic it might seem to we-the-cattle 'normal' people.
"We fear no one," taken to it's ultimate… I don't believe my innie can kill me… even in the face of the obvious truth that they would have, if not for random events that curtailed the suicide.
An explanation of sorts, but it still makes little sense, and more information might reveal why Lumon considers innies completely disposable and of no consequence to the outies. Absolute belief in the effectiveness of the chip is one thing, but believing the severed environment is so safe, no harm can come to the outie, still beggars belief… so far.
[Show spoiler]Milchick seems to believe what happens to the innies affects the outies, at a deep level. He's an outlier, though. Cobel, who invented the technology, SEEMS to looking for confirmation that the chip is "perfect" and completely isolates the outie. She kept putting Mark and Helly into situations that even Milchick thought were unwise. It might be that Cobel is unhappy with how Lumon is misusing her invention. Saying it's all about alleviating pain, but being used for much more sinister purposes. Think of it like animal experimentation, suffering of an inferior species for the sake of humans. A moral dilemma most people would rather not think about.