Laughable Best Buy employee...

[Agent23]

So, I was at Best Buy yesterday. And, an older couple was looking at both Blu-ray and HD-DVD. And, I told them can I give you some advice. "Avoid HD DVD, come May Warner Bros. won't be supporting them anymore. And that the format will be on its way out by end of '08, and to go Blu."

So, the BB employee comes running over saying "Sony paid Warner Bros. 500 million to go Blu-exclusive."

I laughed at him and said "Ok, you must listen to the internet rumors."



Then he tried to buffalo them into the combo player. And, they were listening to him like he was the be all , know all in HD. Some chump 19 year old. Who didn't know sh*t from shinola. At that point, I said "Ok, gotta go. Good luck on your decision."

I get so annoyed going into these stores listening to people who work there who have no idea what they are talking about....

[ezcobar411]

Originally Posted by Agent23

So, I was at Best Buy yesterday. And, an older couple was looking at both Blu-ray and HD-DVD. And, I told them can I give you some advice. "Avoid HD DVD, come May Warner Bros. won't be supporting them anymore. And that the format will be on its way out by end of '08, and to go Blu."

So, the BB employee comes running over saying "Sony paid Warner Bros. 500 million to go Blu-exclusive."

I laughed at him and said "Ok, you must listen to the internet rumors."



Then he tried to buffalo them into the combo player. And, they were listening to him like he was the be all , know all in HD. Some chump 19 year old. Who didn't know sh*t from shinola. At that point, I said "Ok, gotta go. Good luck on your decision."

I get so annoyed going into these stores listening to people who work there who have no idea what they are talking about....

Yea, I have the same problem when I go to Gametop. I don't understand why people treat the employees of these stores like they are experts on the subject.

[Footloose301]

Originally Posted by ezcobar411

I don't understand why people treat the employees of these stores like they are experts on the subject.

Because they were the name tag that says "Best Buy" and customers see the tv advertisements that say they're the ones for "HD advice".

I get the same thing all the time. I know quite a bit about home theater installs and home theater equipment. However, when I go to a customer's house, apparently Best Buy knows everything and I can only hook up coax to the back of a tv

[Sigmar_X]

Their uniform alone should force them to support us.

I had a post about it earlier but I'm impressed with the BB staff in my area. Had a similar situation but the salesmen was very neutral. I'd rather see neutral salesmen then HD-DUD fanboi's.


On a side note it's been great seeing the reaction at work after the Warner swap. Lots of people have been asking me Blu questions. I used to be the lone Blu supporter and everyone sitting on the fence. I'm assuming the rest of you guys are starting to have similar convo's at work and school.

[Bunke101]

I work at Best Buy and there are things called Learning Centers that all employees must take. According to SOP, you may not sell out of your own pocket and if you didn't learn it from the learning center, you shouldn't be telling customers information. Now, being that I'm not an ignorant prick, I tell facts such as studio support, Nielsen ratings, and more obvious, the amount of BD displays vs. HD-DVD displays at Best Buy. I let the customer make their own decision. It's too bad there are mudslingers that give BB employees a bad rap.

[jsteinhauer]

You don't think there has been some Learnin' how to push the HDDVD players out the door, now, do you?

[DetroitSportsFan]

Originally Posted by jsteinhauer

You don't think there has been some Learnin' how to push the HDDVD players out the door, now, do you?

That would be a real shame if they're purposely hiding the fate of HD-DVD to customers to dump their stock of players and movies.

[X400]

my buddy returned his xbox and hddvd drive yesterday and the lady at bestbuy said lots of people have been returning the hddvd drive recently and wanted to know what exactly was wrong

[Patranus]

The funny thing is who cares if Sony/BDA/The King of England paid WB to go Blu-Ray exclusive. IT HAPPENED. Come may Blu-Ray will be the only place you will be able to find WB titles regardless of any payment.

This is a non-issue. He is dumb. End of story.

[Zyclone]

i would listen to a employee of a store more then some random stranger myself, but then again i would research something before i invested my hard earnt $$$$ in it.

[SDG]

Originally Posted by Bunke101

I work at Best Buy and there are things called Learning Centers that all employees must take. According to SOP, you may not sell out of your own pocket and if you didn't learn it from the learning center, you shouldn't be telling customers information. Now, being that I'm not an ignorant prick, I tell facts such as studio support, Nielsen ratings, and more obvious, the amount of BD displays vs. HD-DVD displays at Best Buy. I let the customer make their own decision. It's too bad there are mudslingers that give BB employees a bad rap.

Keep up the good work. My favorite store.

[Bunke101]

No, I do not. In fact, there are currently no new learning paths for any HD format except for facts on both like 1080p picture, larger capacity than dvd, etc. And when people say that BB is one sided becasue of their endcap displays, they don't choose to put those up at random or because of a manager's bias. It's called a planogram that we must follow from corporate. Companies have paid to advertise there. Plain and simple

[Blu-Ray Buckeye]

Originally Posted by ezcobar411

Yea, I have the same problem when I go to Gametop. I don't understand why people treat the employees of these stores like they are experts on the subject.

True, they are fanboys.

[Agent23]

Yea, its just frustrating when people act like these idiots are the guru's in HD. Not to say all aren't, I have had a few good and educated employees help me out before at BB and at Circuit City.

[JJJMan]

i used to work at bestbuy a few years ago

there were ALWAYS 2 different schools of employees there

the ones that knew what they were talking about (were trained, had the knowledge, and actually could talk to customers about facts and opinions and let the customer make decisions for themselves)

and the ones that claimed to know what they were talking about (were trained and had the knowledge, and recited these things line for line right back to the customer)

[u_nick]

Haha, unreal. They were fine with payouts when Paramount did it, but now all of a sudden its a problem? I dont see where they are coming from at all.

And even if they did take money, so what. They took money TO GO BLU. So the fact remains they are Blu, whether they took it or not.

LOL

[dperrone]

don't really know why payouts or buyouts are ever an issue? It happens everyday in the business/corporate world, It is just something for HD Supporters to complain about.....I think the term is actually called...BITTER ?

[darkpoet25]

https://forum.blu-ray.com/showthread.php?t=30570

I have a link on this post with an interview with Warner. I wonder if any hd dvd fans that come here will see this. I'm sure if they do they will spin this. Just read some of the comments.

[Rob71]

OK fine. Sony bought Warner. Doesn't change the fact that come June 1st you won't be able to get Warner on HD DVD(assuming it's even still around). Also doesn't change the fact that Warner titles are going to be delayed releases behind DVD and Blu-Ray. I'm just happy the salespeople in the BB I frequent are all Blu-Bloods.

[toocheezy]

Originally Posted by u_nick

Haha, unreal. They were fine with payouts when Paramount did it, but now all of a sudden its a problem? I dont see where they are coming from at all.

And even if they did take money, so what. They took money TO GO BLU. So the fact remains they are Blu, whether they took it or not.

LOL

Exactly!!!!!