How Ticked off Sellers get revenge at eBay, with an Auction...

[geekboy2000]

Originally Posted by Sonar5

Also Sellers can only leave Positive Feedback, no Negative feedback for buyers, ever....

Fee increases aside (no, I don't like them either), I'm not sure what to think of this. As someone that buys more often than sells (but I do sell as well), I find that over time, the trend has been for sellers to withhold feedback until after they get positive feedback. So, regardless of the seller's performance, if the buyer doesn't leave them positive feedback, the buyer all too often gets no feedback. If as a buyer, you felt the performace of the seller was less than stellar, or just plain bad, and you leave them negative feedback, the seller will retaliate and leave you the buyer negative feedback. IMO, because of this, everyone leaves everyone positive feedback, or none at all, in order to "play the game". The only obligations a buyer has, are: pay with a legitimate funding source, and pay promptly. I always leave prompt positive feeback for buyers that pay promptly, because that is the buyer's only obligation - to pay. Don't misunderstand. I understand that there are scenarios where as a seller, you'd like to leave some buyers negative feedback, but I think (I'm still tossing it around in my head), that if given the choice between the feedback "game" as it's currently played, and the new guidelines, I'd lean toward the new guidelines.

[mechagrover]

Originally Posted by geekboy2000

... because that is the buyer's only obligation - to pay.

Deadbeat bidders will no longer be able to receive negative marks. It doesn't sound like a better system to me.
Aside from that, another problem is that rarely a buyer will cause problems after they get feedback. I've been an eBayer for a long time, and twice I have had buyers, after receiving positive feedback immediately after paying, contact me with a threat of negative feedback if I don't refund some of thier money.
Both times I reported them to eBay for feedback extortion (it's in the rules) and both times they got a 30 day suspension while I'm still stuck with the negative feedback they gave me. That's why I never leave feedback as a seller until I've received it first.

[Jordahn]

I don't quite understand this myself. I've always thought (and experienced in the past) that sellers of items on eBay sold or not sold are still charged a fee for placing an item on ebay. Last I remembered it was a percentage of the final bid of an item in some cases. So if an item goes for $1,000,000, doesn't the appropriate percentage get charged on the seller's credit card/paypal account regardless???

[Blubaru]

The item is gone.

What was it?

[Cobalt]

Originally Posted by geekboy2000

Fee increases aside (no, I don't like them either), I'm not sure what to think of this. As someone that buys more often than sells (but I do sell as well), I find that over time, the trend has been for sellers to withhold feedback until after they get positive feedback. So, regardless of the seller's performance, if the buyer doesn't leave them positive feedback, the buyer all too often gets no feedback. If as a buyer, you felt the performace of the seller was less than stellar, or just plain bad, and you leave them negative feedback, the seller will retaliate and leave you the buyer negative feedback. IMO, because of this, everyone leaves everyone positive feedback, or none at all, in order to "play the game". The only obligations a buyer has, are: pay with a legitimate funding source, and pay promptly. I always leave prompt positive feeback for buyers that pay promptly, because that is the buyer's only obligation - to pay. Don't misunderstand. I understand that there are scenarios where as a seller, you'd like to leave some buyers negative feedback, but I think (I'm still tossing it around in my head), that if given the choice between the feedback "game" as it's currently played, and the new guidelines, I'd lean toward the new guidelines.

Originally Posted by mechagrover

Deadbeat bidders will no longer be able to receive negative marks. It doesn't sound like a better system to me.
Aside from that, another problem is that rarely a buyer will cause problems after they get feedback. I've been an eBayer for a long time, and twice I have had buyers, after receiving positive feedback immediately after paying, contact me with a threat of negative feedback if I don't refund some of thier money.
Both times I reported them to eBay for feedback extortion (it's in the rules) and both times they got a 30 day suspension while I'm still stuck with the negative feedback they gave me. That's why I never leave feedback as a seller until I've received it first.

EXACTLY! - When I buy on eBay - I pay when the auction is over if that option is available. However, sellers - DO NOT leave feedback until I the BUYER leave feedback for them so they can RETALIATE if necessary, just like the top quote says. It's a sick game and stupid. Then you have a whole bunch of people who write their OWN sets of rules. Like you must pay within 24 hours and blah blah blah. I don't deal with those people. I go buy eBay rules and common decency. I also hate, YOU LEAVE FEEDBACK YOU GET FEEDBACK from sellers. Despise it.

I sell occasionally and whenever someone pays me after an auction or whenever - they get feedback right then and there. Period. That is the buyers ONLY requirement. How fast the payment was made. You have to judge the people your selling/buying from and see how they will respond during the course of the auction and if you need to hold off on feedback because there might be issues brought up later.

I also will not leave feedback for a seller unless they leave it first. I also have been known not to leave negative/neutral because I don't want the seller giving me retaliatory feedback - which I think is pure BS. Especially when I have done nothing wrong.

Ebay has some big flaws that they need to desperately fix. Making it so the buyer only gets positive is kinda dumb. It should be made so if the buyer pays immediately or within a certain time frame - the only option for feeback is positive. If after a certain time and no action has been taken by the buyer (no payment made), negative/neutral feedback can then be left. It should also be made that a seller can NOT receive feedback UNTIL they leave feedback for the buyer.

That all would make sense - yet Ebay does not do it??? Go figure.

[blindcat87]

It is not even that simple. The buyer's responsibility does not end when payment is made. Give you an example. I don't sell anymore, but I used to make extra money by selling refurb portable CD and MP3 players. I had one buyer who sent payment immediately. Luckily I had already learned about the feedback game. Almost two months later I find negative feedback from him that he had never gotten the item. This was the first I had heard of it. Turns out that the package was sitting at the post office waiting for him to get off his lazy ass and come looking for it after the postman had tried to deliver it without success three times. Instead of contacting me when the package was late and letting me take care of tracking the package for him, he waited and steamed and then blew his anger all over my feedback. Once I knew that there was a problem, it took me less than an hour to figure things out and get the solution to him. To cap it all off, I had sent him the tracking number upon shipment and he was apparently too stupid to know what a tracking number was for.

So, you better believe I left him a blistering negative review. He put the first dent in my feedback that I had ever had in over six years of selling and buying on eBay. All because he was too much of a lazy cretinous moron to track his own package or let the seller know there was an issue so that I could take care of it.

I agree that there needs to be things in place to protect both buyers and sellers. But to say that the buyer's responsibility ends once payment is sent is way oversimplifying things. The buyer should not have to put in a lot of effort to get their item, but they do have a responsibility to let the seller know if any issues pop up so that the seller has the opportunity to deal with the problem for them.

Chris

Originally Posted by Cobalt

EXACTLY! - When I buy on eBay - I pay when the auction is over if that option is available. However, sellers - DO NOT leave feedback until I the BUYER leave feedback for them so they can RETALIATE if necessary, just like the top quote says. It's a sick game and stupid. Then you have a whole bunch of people who write their OWN sets of rules. Like you must pay within 24 hours and blah blah blah. I don't deal with those people. I go buy eBay rules and common decency. I also hate, YOU LEAVE FEEDBACK YOU GET FEEDBACK from sellers. Despise it.

I sell occasionally and whenever someone pays me after an auction or whenever - they get feedback right then and there. Period. That is the buyers ONLY requirement. How fast the payment was made. You have to judge the people your selling/buying from and see how they will respond during the course of the auction and if you need to hold off on feedback because there might be issues brought up later.

I also will not leave feedback for a seller unless they leave it first. I also have been known not to leave negative/neutral because I don't want the seller giving me retaliatory feedback - which I think is pure BS. Especially when I have done nothing wrong.

Ebay has some big flaws that they need to desperately fix. Making it so the buyer only gets positive is kinda dumb. It should be made so if the buyer pays immediately or within a certain time frame - the only option for feeback is positive. If after a certain time and no action has been taken by the buyer (no payment made), negative/neutral feedback can then be left. It should also be made that a seller can NOT receive feedback UNTIL they leave feedback for the buyer.

That all would make sense - yet Ebay does not do it??? Go figure.

[reiella]

Originally Posted by mechagrover

Deadbeat bidders will no longer be able to receive negative marks. It doesn't sound like a better system to me.
Aside from that, another problem is that rarely a buyer will cause problems after they get feedback. I've been an eBayer for a long time, and twice I have had buyers, after receiving positive feedback immediately after paying, contact me with a threat of negative feedback if I don't refund some of thier money.
Both times I reported them to eBay for feedback extortion (it's in the rules) and both times they got a 30 day suspension while I'm still stuck with the negative feedback they gave me. That's why I never leave feedback as a seller until I've received it first.

With ebay though, can a sellar refuse to sell to a given buyer if they have 'negative marks'?

About the only thing it led to, that I saw, is folks have seperate buyer and seller accounts.

[gotBlu]

Originally Posted by reiella

With ebay though, can a sellar refuse to sell to a given buyer if they have 'negative marks'?

About the only thing it led to, that I saw, is folks have seperate buyer and seller accounts.

A seller can refuse to sell to anyone they choose. With the old (current) rules, a seller has info about a buyer's history. I never sold to anyone with a bad feedback record. With the new system I won't be able to tell. It encourages the buyers to commit fraud, and increases losses for sellers.

The new rule "Sellers can only leave Positive Feedback, no Negative feedback for buyers, ever" is totally unfair, it can have no outcome other than to make eBay a worse place to buy and sell.

[dakota81]

I can see where the feedback changes would stop the jerk sellers who screw people over and get away with it because people are afraid of retaliatory feedback.

But you plug that up, and you just let loose the waves of jerk buyers.

[fly4rabbi]

Originally Posted by mechagrover

Deadbeat bidders will no longer be able to receive negative marks. It doesn't sound like a better system to me.
Aside from that, another problem is that rarely a buyer will cause problems after they get feedback. I've been an eBayer for a long time, and twice I have had buyers, after receiving positive feedback immediately after paying, contact me with a threat of negative feedback if I don't refund some of thier money.
Both times I reported them to eBay for feedback extortion (it's in the rules) and both times they got a 30 day suspension while I'm still stuck with the negative feedback they gave me. That's why I never leave feedback as a seller until I've received it first.

I also dont leave feeback until its received, but mainly because so many people never left it after receiving theirs. The new fees suck but dont' get pissed yet. The don't start until Feb. 20 (I believe) When i got the email I was like oh ya they lowered the listing and gallery prices........what wait a minute they also raised the FVF. It will only benefit people whose actions don't sell or who sell low priced items.