Zavvi to australia shipping

[nitin]

usually 10% refund or you pay postage back to UK for replacement.

[Blueherring]

Originally Posted by nitin

usually 10% refund or you pay postage back to UK for replacement.

Thanks
do you just email them about it, or send photos?

[nitin]

they have an online form in your order history for complaints. And they do ask for pictures.

[Nightopian]

Yeah I got my boxset and there are some minor scuffs. They only posted it out in a regular mail folder...no extra bubble wrap or anything. So naturally the edges of the box aren't perfect.

[Blueherring]

Originally Posted by Nightopian

Yeah I got my boxset and there are some minor scuffs. They only posted it out in a regular mail folder...no extra bubble wrap or anything. So naturally the edges of the box aren't perfect.

Which boxset? the Clint Eastwood one?
I am still waiting for mine, been a long time, they told me to wait at least 60 days. I have received so many other orders in the meantime from Zavvi too within a week of shipping, this one must have done a round world trip.
Be interested to see photos of your boxset if you have

[fuzzymctiger]

Zavvi cost me $2 AUD, and always deliver within 7-10.

Packaging isn't amazing, but I've never had bad damage, and it's worth it for price and speed

[Nightopian]

Originally Posted by Blueherring

Which boxset? the Clint Eastwood one?
I am still waiting for mine, been a long time, they told me to wait at least 60 days. I have received so many other orders in the meantime from Zavvi too within a week of shipping, this one must have done a round world trip.
Be interested to see photos of your boxset if you have

I got the Matrix boxset. Mine arrived in around 2 weeks and that was during the Christmas period. I expected boxset to be packed with more care since they are more bulky. What they sent it in is something you would send a single movie or game in, not a boxset.

[Optimus]

Originally Posted by Nightopian

Yeah I got my boxset and there are some minor scuffs. They only posted it out in a regular mail folder...no extra bubble wrap or anything. So naturally the edges of the box aren't perfect.

I wish they'd offer a better packaging option for box sets, like $2 or $3 more than would be fine I think.