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Old 02-17-2016, 01:15 AM   #1
KillaCam KillaCam is offline
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Yea they have great customer service but I had to return an item that arrived damaged and it took over two weeks for them to ship the replacement and you have to pay to ship it to them as well.
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Old 02-17-2016, 01:40 AM   #2
Naiera Naiera is offline
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As far as obtaining a copy of this release, since Amazon hasn't cancelled orders and are still promising fulfillment, I see no reason to doubt them yet. The price also keeps moving up and down. It should be pretty easy to figure out if there's more stock or if it's all sold out at the wholesale level.
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Old 02-17-2016, 02:53 AM   #3
BigOnAnime BigOnAnime is offline
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It's probably sold out at wholesale. The FUNimation Shop ran out ages ago, and nearly everyone else has had it out of stock for months.
http://www.animenewsnetwork.com/ency...s.php?id=28194

Amazon can take forever to figure out something is gone. They still think Steins;Gate Part 2 will come back when it's available only at the FUNimation Shop at this point, and it's been that way for months upon months upon months (We're going to near a year here of them thinking it'll come in-stock).
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Old 02-17-2016, 05:45 PM   #4
fakegeekguy fakegeekguy is offline
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Quote:
Originally Posted by KillaCam View Post
Yea they have great customer service but I had to return an item that arrived damaged and it took over two weeks for them to ship the replacement and you have to pay to ship it to them as well.
Just got the got finished communicating with Rightstuf. When I told them I had an issue with one of the disks, they asked me which disk specifically was screwed up and instead of asking for me to ship the whole item back, they're actually sending me out just a replacement for the scratched disk.

Given the OOP nature of the set, I wonder if maybe Rightstuf has a supply of replacement disks or if they cannibalized another set.
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Old 02-17-2016, 05:48 PM   #5
KillaCam KillaCam is offline
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Glad it worked out simple enough for you. My situation was different as it was an aniplex release that arrived with damage to the slip box and the actual bluray case was also broken and I could hear something rattling around so I didn't even open it.
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Old 02-17-2016, 05:58 PM   #6
fakegeekguy fakegeekguy is offline
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I'm not counting myself out of the woods yet, it wont process or ship till tomorrow, but hopefully it all works out.
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