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Old 11-12-2008, 04:30 PM   #1
DJ Matt DJ Matt is offline
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I think you're a bit hard with BB service.
You're still getting an amazing price due to web site mistake.
The delivery speed isn't always like that.
I had good experiences with them.

DJ Matt
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Old 11-12-2008, 05:08 PM   #2
blu133 blu133 is offline
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Quote:
Originally Posted by DJ Matt View Post
I think you're a bit hard with BB service.
You're still getting an amazing price due to web site mistake.
The delivery speed isn't always like that.
I had good experiences with them.

DJ Matt
But that's the point. Their delivery times are not usually this bad but because they made a mistake they tried to get people to cancel and delayed shipment for weeks. That's a terrible approach to customer service.
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Old 11-12-2008, 06:08 PM   #3
Rhylliam Rhylliam is online now
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Quote:
Originally Posted by blu133 View Post
But that's the point. Their delivery times are not usually this bad but because they made a mistake they tried to get people to cancel and delayed shipment for weeks. That's a terrible approach to customer service.
Truthfully, we have no proof that this is the case. We know that there was a recall in Canada on this blu-ray due to Alliance-Universal shipping the wrong disc in the case. It was a pathetic wait time yes, but I don't think it was entirely Best Buy's fault.
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Old 11-12-2008, 06:37 PM   #4
blu133 blu133 is offline
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Originally Posted by Rhylliam View Post
Truthfully, we have no proof that this is the case. We know that there was a recall in Canada on this blu-ray due to Alliance-Universal shipping the wrong disc in the case. It was a pathetic wait time yes, but I don't think it was entirely Best Buy's fault.
True, but what about the people who bought for $19.99 on-line then were refused in-store (with the printout in hand) when trying to pick up the disc in person? They had the disc then, no?
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Old 11-12-2008, 09:14 PM   #5
Rhylliam Rhylliam is online now
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True, but what about the people who bought for $19.99 on-line then were refused in-store (with the printout in hand) when trying to pick up the disc in person? They had the disc then, no?
Yes, those stores that had the disc on-hand and turned them down were definately in the wrong. I tried to get it matched at the local store, but they didn't have any stock since the discs were being sent back.
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Old 11-12-2008, 09:53 PM   #6
Banjo Banjo is offline
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Finally got an e-mail saying it has been shipped.
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Old 11-12-2008, 10:03 PM   #7
Kyot Kyot is offline
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Quote:
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Finally got an e-mail saying it has been shipped.
Same here , yay
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Old 11-19-2008, 03:26 AM   #8
ADRiiAN` ADRiiAN` is offline
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Quote:
Originally Posted by DJ Matt View Post
I think you're a bit hard with BB service.
You're still getting an amazing price due to web site mistake.
The delivery speed isn't always like that.
I had good experiences with them.

DJ Matt
Not a price error from what I know.
I believe it was a one day sale at 19.99.
All the employee's at BB were aware of the deal.
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Old 11-19-2008, 03:48 AM   #9
Kyot Kyot is offline
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Yeah it was a one day deal.
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Old 11-19-2008, 07:04 PM   #10
DJ Matt DJ Matt is offline
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Quote:
Originally Posted by ADRiiAN` View Post
Not a price error from what I know.
I believe it was a one day sale at 19.99.
All the employee's at BB were aware of the deal.
Ah great then. You should have a regualr delivery delay then.

And there sould be more 1 day deal for BLU ! I decided to wait for titles to go down (like Wall-E). It's too expensive.

DJ Matt
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Old 11-19-2008, 07:59 PM   #11
RIPSeanTaylor21 RIPSeanTaylor21 is offline
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I hate the BBY.ca Hulk Cover
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