MoviePass - Page 57 - Blu-ray Forum

Toasterlad · 09-14-2017, 02:35 PM

Quote:

Originally Posted by tminor

Starting week 5. No card coming today.

Ditto.

This company is not inspiring me with confidence.

Destinys Memory · 09-14-2017, 03:52 PM

Latest e-mail makes it sound like it's gonna be awhile.

Quote:

Originally Posted by MoviePass

Thank you for your patience. We’ll continue to send updates on a weekly basis.

Why would people need weekly updates, unless you are many weeks behind schedule...

Toasterlad · 09-14-2017, 05:03 PM

Quote:

Originally Posted by cinemaphile

and I still have not seen them explain why they marked everyone's card as shipped weeks ago when that clearly was false.

Or why they are still shipping new card orders instead of DROPPING EVERYTHING AND WORKING ON THEIR HUGE BACKLOG.

Falaskan · 09-14-2017, 05:09 PM

They already did explain it in their email. I posted most of it above

Sent from my iPhone using Tapatalk Pro

Hoke Moseley · 09-14-2017, 05:17 PM

At this point I'm so confident in Moviepass that I think when mine is on it's way, the mailman will accidentally deliver it to the wrong house and the person in that house will just throw it in the trash.

Stanis · 09-14-2017, 05:23 PM

Quote:

Originally Posted by Destinys Memory

Why would people need weekly updates, unless you are many weeks behind schedule...

Posters are giving almost daily updates here about cards not arriving, maybe they want to keep the spam down to a minimum.

cinemaphile · 09-14-2017, 06:12 PM

Quote:

Originally Posted by Falaskan

They already did explain it in their email. I posted most of it above

Sent from my iPhone using Tapatalk Pro

No, they didnt. The explain the delay, and why some older orders had been skipped over, but they have never explained why they aren't fixing that mistake by stopping working on new orders and focusing on taking care of the older ones first, like they should.

P.S. turn off your Tapatalk signature.

cinemaphile · 09-14-2017, 06:13 PM

Quote:

Originally Posted by Stanis

Posters are giving almost daily updates here about cards not arriving, maybe they want to keep the spam down to a minimum.

Still didn't get mine today, and I will keep "spamming" as much as I want.

Falaskan · 09-14-2017, 06:25 PM

Quote:

Originally Posted by cinemaphile

No, they didnt. The explain the delay, and why some older orders had been skipped over, but they have never explained why they aren't fixing that mistake by stopping working on new orders and focusing on taking care of the older ones first, like they should.

P.S. turn off your Tapatalk signature.

I don't think I can, unless I go back and edit it each time, which I can't be bothered to do. [emoji13]

Sent from your Mom's iPhone using Tapatalk Pro

DanTheMan · 09-14-2017, 06:37 PM

My Informed Delivery e-mail doesn't show any card today. Going on one month as of this Saturday.

cinemaphile · 09-14-2017, 07:14 PM

Quote:

Originally Posted by Falaskan

I don't think I can, unless I go back and edit it each time, which I can't be bothered to do. [emoji13]

Sent from your Mom's iPhone using Tapatalk Pro

Settings>Signature> flip the switch to off

LynxFX · 09-14-2017, 07:22 PM

For those that might still be confused on how to use MoviePass I'll break it down.

There are two transactions that are taking place, one with MoviePass and one with the theater.

First transaction (MoviePass App):
This is done through the app.
Select the theater you are at. You will need to be within 100 yards, give or take.
Pick the showtime you want to see. Available showtimes will be in red. Unavailable showtimes will be in grey.(3D, Imax, etc)
* The unavailable showtimes are hit or miss. I've seen 2D Imax available as well as Dolby Atmos, XD, and other premium screens. Sometimes you'll get lucky, sometimes not.
Lastly, you click "Check-In".
If successful, a certain amount will be added to your MoviePass mastercard. This ends your MoviePass transaction. (I believe the amount added is a max ticket price that MoviePass has picked for that particular theater, not necessarily how much the ticket actually costs)

Second transaction (The theater):
Now you have a mastercard with x amount of dollars on it.
This amount is available for 30 minutes.
Go purchase a ticket like you normally would. You can buy any ticket really. The show and time isn't going to be passed along with the credit card transaction. Just the amount, current time, and merchant.
The theater doesn't care or need to know that you are using MoviePass. It is just a debit MasterCard, so no need to tell them. In fact it might just confuse them.

You might have picked the 3pm showing in the app, but now want to see the 8pm show. Just buy the 8pm show. No need to do exchanges.

Upgrading to a premium show is more process. I got my card denied because it lacked the funds. The theater wouldn't let me split over two cards. (you might have better luck) So the safest bet would be to purchase the regular show, then exchange at the customer service desk to the premium show. Just make sure they don't refund the first ticket back to the MoviePass MasterCard. Otherwise you are just paying for the full ticket again. Some theater's policies might be that they need to refund the first ticket, then repurchase the second. If that is the case, you are SOL.

Toasterlad · 09-14-2017, 07:47 PM

Quote:

Originally Posted by Falaskan

They already did explain it in their email. I posted most of it above

No, they explained that they screwed up the order of the requests from Aug 15th and 16th. They did NOT explain why they continue to fill orders received since then, instead of focusing on getting rid of the backlog.

It is completely unacceptable that people who ordered a card weeks after Moviepasses' ****up have already received their cards, while people who ordered their cards FIRST are still waiting.

Toasterlad · 09-14-2017, 07:56 PM

Quote:

Originally Posted by Hoke Moseley

At this point I'm so confident in Moviepass that I think when mine is on it's way, the mailman will accidentally deliver it to the wrong house and the person in that house will just throw it in the trash.

Yesterday, for the first time ever, the mailman was off by one in every box in my apartment building's communal mailbox, and I got none of my own mail, and all of my neighbor's mail. If I hadn't checked Informed Delivery to confirm that the card wasn't delivered yesterday, I would totally believe there's a massive conspiracy to keep me from going to movies for cheap.

Tony208 · 09-14-2017, 10:44 PM

Does it reset at midnight so you can theoretically buy a 10pm ticket then a 12am ticket?

DanTheMan · 09-14-2017, 11:20 PM

Quote:

Originally Posted by Tony208

Does it reset at midnight so you can theoretically buy a 10pm ticket then a 12am ticket?

I believe it's been answered yes, you can see a movie before midnight (not 12:01am obviously), and then it resets if you want to visit again the next day, or even that morning.

Which time zone specifically it resets, I don't know, but it's irrelevant since theaters close down after midnight showtimes unless it's a Star Wars situation where they have like 3am and 5am screenings lol.

AdrianL · 09-15-2017, 02:40 AM

I just got my card. I forgot how it worked when i got it years ago, so to activate it you just have to go see your first movie? I thought you would have to do it on the website.

Falaskan · 09-15-2017, 03:15 AM

Quote:

Originally Posted by AdrianL

I just got my card. I forgot how it worked when i got it years ago, so to activate it you just have to go see your first movie? I thought you would have to do it on the website.

Ooh, a time traveler!

RodChester · 09-15-2017, 04:06 AM

Quote:

Originally Posted by Falaskan

Ooh, a time traveler!

Or someone that signed up when the service was first available.

AdrianL · 09-15-2017, 04:09 AM

Quote:

Originally Posted by Falaskan

Ooh, a time traveler!

uh... yeah, no. I had MoviePass years ago, cancelled when it went up to $45 a month and reactivated my account last month.

09-14-2017, 05:09 PM	#1124
Falaskan Banned Top contributor Member since:Mar 2011 Location:Alaska Blu-ray collection:274 DVD collection:60 Blu-ray reviews:1 Trading Score:44	They already did explain it in their email. I posted most of it above Sent from my iPhone using Tapatalk Pro

09-14-2017, 05:17 PM	#1125
Hoke Moseley Blu-ray Ninja Member since:Sep 2014 4K collection:305 Blu-ray collection:1353 DVD collection:62 Digital collection:15 iTunes collection:7 Trading Score:156	At this point I'm so confident in Moviepass that I think when mine is on it's way, the mailman will accidentally deliver it to the wrong house and the person in that house will just throw it in the trash.

09-14-2017, 06:37 PM	#1130
DanTheMan Blu-ray King Member since:Dec 2010 4K collection:593 Blu-ray collection:2319 Digital collection:438 iTunes collection:330 Trading Score:138	My Informed Delivery e-mail doesn't show any card today. Going on one month as of this Saturday.

09-14-2017, 07:22 PM	#1132
LynxFX Blu-ray Samurai Member since:Jul 2007	For those that might still be confused on how to use MoviePass I'll break it down. There are two transactions that are taking place, one with MoviePass and one with the theater. First transaction (MoviePass App): This is done through the app. Select the theater you are at. You will need to be within 100 yards, give or take. Pick the showtime you want to see. Available showtimes will be in red. Unavailable showtimes will be in grey.(3D, Imax, etc) * The unavailable showtimes are hit or miss. I've seen 2D Imax available as well as Dolby Atmos, XD, and other premium screens. Sometimes you'll get lucky, sometimes not. Lastly, you click "Check-In". If successful, a certain amount will be added to your MoviePass mastercard. This ends your MoviePass transaction. (I believe the amount added is a max ticket price that MoviePass has picked for that particular theater, not necessarily how much the ticket actually costs) Second transaction (The theater): Now you have a mastercard with x amount of dollars on it. This amount is available for 30 minutes. Go purchase a ticket like you normally would. You can buy any ticket really. The show and time isn't going to be passed along with the credit card transaction. Just the amount, current time, and merchant. The theater doesn't care or need to know that you are using MoviePass. It is just a debit MasterCard, so no need to tell them. In fact it might just confuse them. You might have picked the 3pm showing in the app, but now want to see the 8pm show. Just buy the 8pm show. No need to do exchanges. Upgrading to a premium show is more process. I got my card denied because it lacked the funds. The theater wouldn't let me split over two cards. (you might have better luck) So the safest bet would be to purchase the regular show, then exchange at the customer service desk to the premium show. Just make sure they don't refund the first ticket back to the MoviePass MasterCard. Otherwise you are just paying for the full ticket again. Some theater's policies might be that they need to refund the first ticket, then repurchase the second. If that is the case, you are SOL.

09-14-2017, 10:44 PM	#1135
Tony208 Blu-ray Prince Top contributor Member since:May 2010 Location:NYC 4K collection:421 Blu-ray collection:665 Trading Score:609	Does it reset at midnight so you can theoretically buy a 10pm ticket then a 12am ticket?

09-15-2017, 02:40 AM	#1137
AdrianL Special Member Member since:Sep 2012 Blu-ray collection:254 Trading Score:99	I just got my card. I forgot how it worked when i got it years ago, so to activate it you just have to go see your first movie? I thought you would have to do it on the website.

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