Assistance

[ManOfTheForest]

Originally Posted by The_Donster

Thanks for the confirmation heyadol. This was redeemed back before they had Cloud. Which is probably why I need a new code and it won't save to it from my external. Guess I'm going to have to call at this point to see if I can get someone else involved. I should have done this a couple of weeks back. I've had issues in the past and they've always come through. So not sure what is going on here unless I'm not actually speaking with a supervisor.

This happened to me too. I lost iTunes Extras on a few films after everything went streaming.

Most Studios allowed the Extras to remain available, only few have used it to try make more money off us.

iTunes Support kept me hanging for several weeks and many live chars went nowhere before I gave up.

When I first got myAppleTV I fololishly erased all the movies and iTunes Extras on my old iMac to recover some much needed space. If I had taken the tome and care I would have known to keep them on the drive.