Sony UBP-X800 4K UHD Blu-ray player

[mar3o]

Originally Posted by Bishop_99

I have the same issue. All the streaming services work through wi-fi and hooked up via the Ethernet, but whenever I try to update the firmware, it tries to connect for a while and then it gives me an error message saying, "connection cannot be confirmed, cannot communicate with server."

Only way I could update the player when I received it was to go to the Sony website, download the firmware to a USB and install it to the player that way.
https://esupport.sony.com/US/p/model...d#/downloadTab

Even after the update, and hooked up via the Ethernet, I get the same error message when trying to search for a new firmware, even though the streaming services work just fine. Not sure if I missed something, but I registered the player and all. Unless it's a setting I may have overlooked. Eitherway, this will get your player up to date.

I've read many comments about this player not being able to update over a wired connection, which is annoying because if I do end up with this player, this is how I would connect. Another reason why I wouldn't consider a region-modded version of this player - USB updating seems to break the region modding from comments I've read, and this player won't update over wired connection. Since these UHD players have been getting regular updates due it being a new technology, being able to update hassle-free is critical.

[Leonidas King]

I constantly have to pause for a bathroom break (I drink a lot of water throughout the day), also I may end up checking my phone, or doing some other random thing while Im at it (like grab a snack). That could easily go on for a good 10-15 minutes total. I havent timed the player but it does seem to power off automatically pretty fast and that annoys me. I come from my Sammy K8500 which actually has a screensaver and takes a good while to automatically power off. Its not really a gripe with this player just a disappointment, it’s all about convenience and this player doesn’t offer something that could have been easily included.

[Sooner_Blu]

Originally Posted by Bishop_99

I have the same issue. All the streaming services work through wi-fi and hooked up via the Ethernet, but whenever I try to update the firmware, it tries to connect for a while and then it gives me an error message saying, "connection cannot be confirmed, cannot communicate with server."

Only way I could update the player when I received it was to go to the Sony website, download the firmware to a USB and install it to the player that way.
https://esupport.sony.com/US/p/model...d#/downloadTab

Even after the update, and hooked up via the Ethernet, I get the same error message when trying to search for a new firmware, even though the streaming services work just fine. Not sure if I missed something, but I registered the player and all. Unless it's a setting I may have overlooked. Eitherway, this will get your player up to date.

This is exactly the error message I am keep getting: "connection cannot be confirmed, cannot communicate with server."

[Blu Balls]

I still can't figure out why the player causes my receiver to switch to a different HDMI whenever I pause or rewind. It's annoying as shit, and makes absolutely no sense.

[cochon]

Originally Posted by slimdude

It does make a difference because, Blu-ray Players that are made overseas or from another country, are not manufactured the same as the blu-ray players made in the U.S

Do you have any factual evidence to back up such is a blanket statement covering thousands if not tens of thousands of products?

Other than zoning which in many cases could also be just controlled by software on the same hardware in many cases there doesn't need to be much of a difference certainly that is not the case with the feature we are discussing. And the USA share the zoning with many countries, the next concern is the voltage but even then lots of them these days use the same multi voltage supply regardless of the market they are intended for so there is certainly not any reason why US players need to be manufactured any different to others.

[cochon]

Originally Posted by Leonidas_King

It's a major drawback for me that the US version of this player does not offer a Auto Standby off feature since I could go on for a while having something Paused, not to mention no screensaver which is the strangest part. You would think in this day and age every player would have this. What a letdown! I rely on pausing my features more than usual and I just cant have this player turn off automatically. I got it for a great price that it hurts to return it.

I've got mine for a great price too. I would have liked to have something better but I am happy with what I am getting for the money, picture is excellent and thats the most important thing for me.

I am unhappy about certain features? Certainly! particularly not having analog outputs or a display within the player but at this price I would not think twice about it before buying it again and I have already.

[Realist01]

Are there certain settings i need on to upscale DVD movies and do i turn upscale off when playing a 4k movie?

Do you keep hdmi color output on auto or off?

[lotrswhouse1886]

Originally Posted by Blu Balls

I still can't figure out why the player causes my receiver to switch to a different HDMI whenever I pause or rewind. It's annoying as shit, and makes absolutely no sense.

Mine was doing that when I initially hooked it up to a Pioneer VSX-53. The receiver would switch to TV and I’d lose audio. The problem I had turned out to be the receiver and not the player. It went away after I disabled the ARC function and hasn’t come back.

[Sooner_Blu]

Originally Posted by Sooner_Blu

This is exactly the error message I am keep getting: "connection cannot be confirmed, cannot communicate with server."

And now for something completely different. I went home for lunch and decided to try updating again. I noticed some Apps have populated on the Home screen for the first time. I even played a YouTube video and a news segment from a news app.

So, now I know I'm connected to the internet via wired, and this confirms what some Network settings have been showing, "OK".

But it still will not update. I'm beginning to wonder if the issue is with SONY servers.

[cochon]

Originally Posted by Realist01

Are there certain settings i need on to upscale DVD movies and do i turn upscale off when playing a 4k movie?

Do you keep hdmi color output on auto or off?

Provided the player is connected to a 4K tv if you use these settings:

"Outputvideo resolution">auto and "4K upscale setting">auto2

The HDMI will output 4k on regular BD and 1080 on DVDs. I am pleased with the results of those settings, try and see if you like them. Alternatively "output video resolution" set to 4k will always output 4k and does make dvd look better but if you happen to connect the player to a non 4k monitor (I do) you might not get picture. This player is really good when it comes to upscaling but remember no piece of equipment can generate information thats not there, it only adds pixels based on the limited information a DVD has. BTY my HDMI color is always on auto

[Realist01]

Originally Posted by cochon

Provided the player is connected to a 4K tv if you use these settings:

"Outputvideo resolution">auto and "4K upscale setting">auto2

The HDMI will output 4k on regular BD and 1080 on DVDs. I am pleased with the results of those settings, try and see if you like them. Alternatively "output video resolution" set to 4k will always output 4k and does make dvd look better but if you happen to connect the player to a non 4k monitor (I do) you might not get picture. This player is really good when it comes to upscaling but remember no piece of equipment can generate information thats not there, it only adds pixels based on the limited information a DVD has. BTY my HDMI color is always on auto

Thank you very much.

Is it ok to leave auto2 on when putting in a 4k movie or turn it off?

Blu rays look fantastic on upscale, but DVD seem grainy when i put them in. Maybe im so used to such good pictute these dats that DVD is like VHS now.

[eddievanhalen]

My EU model Samsung mid range T.V. set must have a great upscaler as compared with how the Sony X-800 upscales to 4K the Samsung T.V. looks great when displaying 1080p coming from a BD disc, but if the same disc is upscaled by the Sony X-800 (playing very high quality video material like Sully, Passengers or Prometheus) picture is softer and I think a bit noisier. I'm very conservative with the Sharpness setting which I have set at 20 (out of 100) for both HD and UHD BD signals. And I can't see any sign of edge enhancement on the upscaling done by the Samsung T.V.

[PaulGo]

I am using the HDMI cables furnished by Comcast and I have no problems with 4K HDR content.

[slimdude]

Originally Posted by cochon

Do you have any factual evidence to back up such is a blanket statement covering thousands if not tens of thousands of products?

Buy a blu-ray player from Russia, France, Spain, etc and bring it to the U.S and see if it'll work, then you'll find out.

[cochon]

Originally Posted by Realist01

Thank you very much.

Is it ok to leave auto2 on when putting in a 4k movie or turn it off?

Blu rays look fantastic on upscale, but DVD seem grainy when i put them in. Maybe im so used to such good pictute these dats that DVD is like VHS now.

I leave auto2 all the time without causing me any trouble. The grain and quality goes back to what I've said before: no piece of equipment is going to generate new detail or quality that is not there to start with.

When up-scaling the player only generate more pixels which are based on the original lower definition source, some players and tvs do a better job than others but at the end you still have an inferior source and that is what it will always be.

I only watch DVDs or VHS when I have no option. I am very spoiled too. DVDs are now torture for me, some disc are not so terrible but they don't stand a chance next to what we have now.

[radek_t]

Originally Posted by Sooner_Blu

And now for something completely different. I went home for lunch and decided to try updating again. I noticed some Apps have populated on the Home screen for the first time. I even played a YouTube video and a news segment from a news app.

So, now I know I'm connected to the internet via wired, and this confirms what some Network settings have been showing, "OK".

But it still will not update. I'm beginning to wonder if the issue is with SONY servers.

I picked up and hooked up my player yesterday (I bought it on Amazon). I use a wired connection and it updated fine on the first go. I went into the settings today again and tried to update and after few seconds it told me that it's "up to date" which tells me that it connected and verified the firmware version, so I'm not sure what the issue might be for you.

the initial update yesterday did take a while to complete, once it started I left the room for about 10 minutes.

[radek_t]

Has anyone been able to use a wireless (bluetooth) keyboard with this player or is the bluetooth in it designed to work with a music player/speakers, etc?

When I press the bluetooth button on the remote and it starts scanning it's not able to detect any bluetooth devices in the room. I have a Samsung bluetooth keyboard (I don't know if it's not seeing it due to Samsung having some propriatery pairing code in it), it's not seeing my Android phone (also Samsung), etc.

Is there any other keyboard that would work with this?

[cochon]

Originally Posted by radek_t

Has anyone been able to use a wireless (bluetooth) keyboard with this player or is the bluetooth in it designed to work with a music player/speakers, etc?

When I press the bluetooth button on the remote and it starts scanning it's not able to detect any bluetooth devices in the room. I have a Samsung bluetooth keyboard (I don't know if it's not seeing it due to Samsung having some propriatery pairing code in it), it's not seeing my Android phone (also Samsung), etc.

Is there any other keyboard that would work with this?

luckily for me when streaming I use my tv interface which allows a keyboard I presume that is the reason you want it and I understand the pain that's typing through the remote but I don't think you can connect a physical keyboard to this player.

The bluetooth appears to be just for headphones or speakers. One good thing, it claims it has a special protocol that allows a much broader band for transmitting sound that is not downgraded.

[Bishop_99]

Originally Posted by mar3o

I've read many comments about this player not being able to update over a wired connection, which is annoying because if I do end up with this player, this is how I would connect. Another reason why I wouldn't consider a region-modded version of this player - USB updating seems to break the region modding from comments I've read, and this player won't update over wired connection. Since these UHD players have been getting regular updates due it being a new technology, being able to update hassle-free is critical.

That would be a bigger issue if you needed a modded version that made it region free and the USB update would break that mod.

Not sure if it happens to a lot of these players or just a few. Since it's only a minor inconvenience to me since I get the firmware through the computer, I haven't looked up on this issue much. I wasn't aware that there were a lot of comments about the player not being able to update over wi-fi or the Ethernet. Definitely something to consider if you are going to spend more money on a modded version.

Originally Posted by Sooner_Blu

And now for something completely different. I went home for lunch and decided to try updating again. I noticed some Apps have populated on the Home screen for the first time. I even played a YouTube video and a news segment from a news app.

So, now I know I'm connected to the internet via wired, and this confirms what some Network settings have been showing, "OK".

But it still will not update. I'm beginning to wonder if the issue is with SONY servers.

It's strange, but that might be a possibility. Network setting show as working for me as well. I have a couple of other regular Sony Blu-ray players that have no issue updating or connecting to the Sony servers over the network, yet this player continues to give me that error message.

Radek_t doesn't have this issue on his player though, so it may be an issue with some X800 units?

[Realist01]

Originally Posted by cochon

I leave auto2 all the time without causing me any trouble. The grain and quality goes back to what I've said before: no piece of equipment is going to generate new detail or quality that is not there to start with.

When up-scaling the player only generate more pixels which are based on the original lower definition source, some players and tvs do a better job than others but at the end you still have an inferior source and that is what it will always be.

I only watch DVDs or VHS when I have no option. I am very spoiled too. DVDs are now torture for me, some disc are not so terrible but they don't stand a chance next to what we have now.

Thanks a lot.

I took your advice and popped in Do The Right Thing on Criterion DVD and it looked great for a DVD.