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Old 12-05-2017, 07:22 PM   #1
PCFan PCFan is offline
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Oct 2008
202
Default My Apple TV 4k rebooted itself during streaming

Has anyone's Apple TV 4k rebooted itself during streaming a movie through iTunes Movies since the TVOS 11.2 update? This happened to my Apple TV 4k and the video froze up with the audio repeating when I was watching Rosemary's Baby through iTunes Movies before the reboot happened.
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TROLLY (12-05-2017)
Old 12-05-2017, 10:37 PM   #2
TROLLY TROLLY is offline
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Quote:
Originally Posted by PCFan View Post
Has anyone's Apple TV 4k rebooted itself during streaming a movie through iTunes Movies since the TVOS 11.2 update? This happened to my Apple TV 4k and the video froze up with the audio repeating when I was watching Rosemary's Baby through iTunes Movies before the reboot happened.

Now that’s annoying


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Old 12-06-2017, 09:04 PM   #3
XanderAE XanderAE is offline
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Jun 2007
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Mine just did it, twice in the space of a minute!

I was watching Harry Potter and the Order of the Phoenix. 20mmins before the end, the picture froze and then went blank and the Apple TV unit restarted. I resumed (started from the beginning of the chapter instead of where it had cut out, frustratingly) and within 10 seconds it rebooted again!

Third time, it carried on playing fine. Very interested to know what the issue is!
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Old 12-07-2017, 09:57 AM   #4
ManOfTheForest ManOfTheForest is offline
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I normally wait a couple of weeks to install and upgrade but yesterday I upgraded to tvOS 11.2

I haven't experienced anything yet but typical that there would be an issue.

Is it only happening with iTunes movies?

I've watch a few titles on Netflix and all was fine.
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