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Old 12-11-2017, 06:31 PM   #2901
russdornisch russdornisch is offline
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Nov 2016
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Quote:
Originally Posted by Trav606 View Post
It’s way past 8am here and my app is still not working. Anyone else have that problem?
They Tweeted out that there is now problems with the service, it is no longer the maintenance.
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Old 12-11-2017, 06:31 PM   #2902
Batman1980 Batman1980 is offline
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Quote:
Originally Posted by russdornisch View Post
They Tweeted out that there is now problems with the service, it is no longer the maintenance.
Ah okay thanks, not going to use it again till Friday so I hope they get it sorted by then.
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Old 12-11-2017, 07:29 PM   #2903
game247 game247 is offline
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Nov 2017
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How do you update your credit card? Mine expired last month. App won't allow me to do it, keeps giving me an error. Customer service won't reply to me on e-mail or twitter.
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Old 12-11-2017, 08:04 PM   #2904
SethRex SethRex is offline
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Saw Lady Bird last night, thanks to MoviePass.
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Old 12-11-2017, 08:21 PM   #2905
eightslicesofpie eightslicesofpie is offline
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Quote:
Originally Posted by Trav606 View Post
It’s way past 8am here and my app is still not working. Anyone else have that problem?
Quote:
Originally Posted by russdornisch View Post
They Tweeted out that there is now problems with the service, it is no longer the maintenance.
They tweeted about an hour ago that the app should be working again.

I don't know what the error was before, but I just tried opening mine and theaters and stuff loaded for me. Not sure if there was something else wrong though
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Old 12-11-2017, 11:16 PM   #2906
Comicman494 Comicman494 is offline
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Just as I feared, I was billed a few days ago at the monthly rate, they didn’t switch me to the yearly plan even though I did it. Have had no luck getting in touch with them…great.
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Old 12-11-2017, 11:18 PM   #2907
shinobipopcorn shinobipopcorn is offline
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Quote:
Originally Posted by Comicman494 View Post
Just as I feared, I was billed a few days ago at the monthly rate, they didn’t switch me to the yearly plan even though I did it. Have had no luck getting in touch with them…great.
Others in the thread have said they've had this issue. Interesting idea, advertising a plan you don't intend to implement...
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Old 12-11-2017, 11:32 PM   #2908
ITDEFX101 ITDEFX101 is offline
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ugh.. Glad I waited.... Had the feeling that some people would get screwed during the switch.
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Old 12-11-2017, 11:39 PM   #2909
xbs2034 xbs2034 is offline
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I checked and got the $89.95 charge. Now let's just hope they don't make an error and that recurs every month.
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Old 12-11-2017, 11:47 PM   #2910
game247 game247 is offline
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Nov 2017
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I've never seen a worse run company in my life. Literally no excuse at this point. I want to update my credit card and the app won't allow me to and I'm getting no help. Guess my service is going to end against my will.
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Old 12-11-2017, 11:57 PM   #2911
Zodokai Zodokai is offline
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The app started working fine again around 4pm. I was able to successfully use MoviePass for a 4:45pm showing of Lady Bird this afternoon.

It took a number of weeks, but I can see in the app that they successfully switched me to the annual plan and I did in fact get charged for the annual price today (my billing date).
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Old 12-12-2017, 08:31 PM   #2912
Obi-Wan Jabroni Obi-Wan Jabroni is offline
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You can buy MoviePass at the annual rate through Costco now.

https://www.costco.com/MoviePass-and...&storeId=10301

You can't convert existing accounts, but you can sign up through Costco (with a different email address) and cancel your old account

https://moviepass.zendesk.com/hc/en-...e-Costco-deal-
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Old 12-12-2017, 08:36 PM   #2913
Falaskan Falaskan is offline
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Quote:
Originally Posted by Obi-Wan Jabroni View Post
You can buy MoviePass at the annual rate through Costco now.

https://www.costco.com/MoviePass-and...&storeId=10301

You can't convert existing accounts, but you can sign up through Costco (with a different email address) and cancel your old account

https://moviepass.zendesk.com/hc/en-...e-Costco-deal-


Wow, getting in at Costco seems like a big deal. Since the world’s entire white cracker population shops at Costco, and they all believe they’re only one step away from going broke, they’ll probably jump on this deal. [emoji13]
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Old 12-12-2017, 09:44 PM   #2914
steve_dave steve_dave is online now
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Quote:
Originally Posted by Obi-Wan Jabroni View Post
You can buy MoviePass at the annual rate through Costco now.

https://www.costco.com/MoviePass-and...&storeId=10301

You can't convert existing accounts, but you can sign up through Costco (with a different email address) and cancel your old account

https://moviepass.zendesk.com/hc/en-...e-Costco-deal-
The Costco offer is a bundle too!

MoviePass and Fandor in one. Wow.
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Old 12-12-2017, 10:28 PM   #2915
Network23 Network23 is offline
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Saw The Florida Project last night, great film and it made me weep a little. Anyone that says movie pass is a waste is out of their minds. And Ive bought concessions just out of guilt because the deal is so good and i never buy food at theaters. Theres another deal moviepass just announced with Fandor and Costco at $89, here https://www.marketwatch.com/story/mo...=yahoo&ref=yfp
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Old 12-12-2017, 11:19 PM   #2916
ArmyOfDarknessAW ArmyOfDarknessAW is offline
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Do I need to be a Costco member to purchase? Not sure if they're just like Sam's Club considering there isn't one near me.

Sent from my LG-LS993 using Tapatalk
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Old 12-12-2017, 11:21 PM   #2917
ctujackbauer ctujackbauer is online now
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If moviepass goes out of business before your year subscription runs through - just go through the Costco refund process.
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Old 12-12-2017, 11:30 PM   #2918
ctujackbauer ctujackbauer is online now
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Quote:
Originally Posted by ArmyOfDarknessAW View Post
Do I need to be a Costco member to purchase? Not sure if they're just like Sam's Club considering there isn't one near me.

Sent from my LG-LS993 using Tapatalk

Do​ ​I​ ​have​ ​to​ ​be​ ​a​ ​Costco​ ​member​ ​to​ ​receive​ ​the​ ​special​ ​package​ ​pricing?

No, you don't have to be a Costco member to purchase this special offer. Non-Costco members can purchase from Costco.com with a 5% surcharge at checkout. To avoid this charge, you may sign up for a Costco membership online.
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Old 12-12-2017, 11:37 PM   #2919
steve_dave steve_dave is online now
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Quote:
Originally Posted by ctujackbauer View Post
If moviepass goes out of business before your year subscription runs through - just go through the Costco refund process.
With this offer, I seriously doubt that it is going to happen. Plus they have been around since 2011 and survived different price points. Its just fear mongering because the $10 price caused a massive surge the company was unprepared for.
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jacobsever (12-13-2017)
Old 12-13-2017, 03:29 PM   #2920
game247 game247 is offline
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Nov 2017
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Star Wars in 2 days and I'm worried I won't be able to see it w/ moviepass. I've been constantly trying to get some service but no luck. I've tried emailing, twitter, chat through the app. Is there a way to update your credit card online? The app won't allow it, keeps giving a "please try again" message. I love this service, but hate the company.
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