4k discs freezing up in player...

[gkolb]

Originally Posted by cochon

There is also the issue of the firmware, the last one a few months ago I think ends in 178. Try updating, if that doesn't get it working then I would ask for the disc to be exchanged for another.

If these are 100 gb discs, trying washing/ cleaning your discs before returning them. There are folks reporting residues that come off, and then their discs play.

CLEAN, CLEAN, CLEAN...

NOTE: 100 gb have 3 rings in the inner circle on the data side of the disc.
66 gb 4K discs will just have 2 rings on the data side.

And FYI, regular BD discs with 2 rings will be 50 gb.