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Old 01-25-2018, 10:03 PM   #10
mutelight mutelight is offline
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Quote:
Originally Posted by Waboman View Post
Just finished an online chat with Sony customer service about my blanking problem. Let me rephrase that, my tv's blanking problem. If you recall, this all started after installing the .0075 update. I provided him a reference ticket number someone else with the same problems opened. But he didn't seem too interested in it. He basically just emailed me some steps like unplug the tv and satellite receiver. And hold this button down while pushing these buttons while simultaneously jumping on one foot and rubbing your head. I haven't fully read the instructions. Will try tonight. Otherwise he said contact Sony's warranty. The tv isn't even two weeks old. Ugh!
Well that is obnoxious.

Are you using DirecTV? A user over here is having issues with his as well: http://www.avsforum.com/forum/166-lc...l#post55569246

I also have DirecTV but I use RVU so I haven't seen the issue yet myself but I do still have my C61K in a drawer, so I could test it out at some point to see if I can reproduce the issue.
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