iTunes video quality drop?

[Naiera]

Even though it's essentially a download where you have no control over the file, there's still the possibility that the video quality has somehow dropped. The files could be smaller, or someone, somewhere along the way, messed up somehow.

[ManOfTheForest]

Originally Posted by Naiera

Even though it's essentially a download where you have no control over the file, there's still the possibility that the video quality has somehow dropped. The files could be smaller, or someone, somewhere along the way, messed up somehow.

Have you contacted the distributor or iTunes support ?

I don't much care for the iTunes department but their attitude seems different whenever I use my UK or US ID than when I contact regarding an issue with my Irish account.

The distributor might be faster in getting it sorted though.

[Fiffy]

Originally Posted by Naiera

Even though it's essentially a download where you have no control over the file, there's still the possibility that the video quality has somehow dropped. The files could be smaller, or someone, somewhere along the way, messed up somehow.

Have you tried actually downloading an episode to your computer and see if that file has the same quality issue you see when streaming? Also, do you have an ATV4K with Quick Start enabled?

In my experience iTunes content usually gets better over time rather than worse (since the files are re-encoded from time to time, which you can see from the MPEG-4 metadata of downloaded iTunes files).