I had to pay customs duty fees for my Zavvi order delivered to Germany. WTF?

[NLScavenger]

Originally Posted by geauxwave

I just received my Thor Ragnarok 4k Steelbook from Zavvi UK, and I was slapped with a 13 euro customs duty fee / additional delivery fee. As far as I know, Great Britain is still in the EU (Brexit is still in process), so this was a surprise. I've contacted Zavvi customer support, and will report back with what they say, but I wanted to see if anyone else here that's located in the EU has had to pay customs fees for a Zavvi UK order recently.

It was probably shipped from their Guernsey or Jersey warehouse. Guernsey and Jersey are not part of the EU.