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LAIKA 4 Film Collection (iTunes)
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$4.99
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Old 09-14-2018, 01:10 AM   #1
Destinys Memory Destinys Memory is offline
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What a mess. So I gave Amazon one more call and here's where I am now:

- They cancelled my $.99 order.
- They had me purchase a rental of the movie for $4.99.
- They issued a $4.00 promotional credit to my account (why it wasn't $4.99, WHO KNOWS?!)
- They had me re pre-order the movie at $12.99 (haven't been charged yet, since they don't charge for pre-orders until they are released, and as far as Amazon is concerned it is STILL NOT RELEASED.)
- In 2 days, they will call me back.

and now... *deep breath*

- If the video posts to my account, I will be charged $12.99, which they will refund and allow me to keep the video free of charge.

or

- If the video still shows up as a pre-order, they will cancel the order.

They are aware that EVERY OTHER digital provider has this movie available, and they have NO IDEA why they don't.

So, I get to watch the movie as a rental. But I paid $.99 for the privilege.

All this for a tiny indie film that like, five people have seen. I'm exhausted.
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Old 09-14-2018, 04:30 AM   #2
steve_dave steve_dave is offline
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Nov 2008
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Quote:
Originally Posted by Destinys Memory View Post
[Show spoiler]What a mess. So I gave Amazon one more call and here's where I am now:

- They cancelled my $.99 order.
- They had me purchase a rental of the movie for $4.99.
- They issued a $4.00 promotional credit to my account (why it wasn't $4.99, WHO KNOWS?!)
- They had me re pre-order the movie at $12.99 (haven't been charged yet, since they don't charge for pre-orders until they are released, and as far as Amazon is concerned it is STILL NOT RELEASED.)
- In 2 days, they will call me back.

and now... *deep breath*

- If the video posts to my account, I will be charged $12.99, which they will refund and allow me to keep the video free of charge.

or

- If the video still shows up as a pre-order, they will cancel the order.

They are aware that EVERY OTHER digital provider has this movie available, and they have NO IDEA why they don't.

So, I get to watch the movie as a rental. But I paid $.99 for the privilege.

All this for a tiny indie film that like, five people have seen. I'm exhausted.
I’ll just let it sit and taunt me everytime I see it in the app/website. This is worse than the Apple mistakes.
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Old 09-14-2018, 04:03 PM   #3
odisn odisn is offline
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Quote:
Originally Posted by steve_dave View Post
I’ll just let it sit and taunt me everytime I see it in the app/website. This is worse than the Apple mistakes.
Ditto.
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Old 09-15-2018, 12:13 AM   #4
filmbuffTX filmbuffTX is offline
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Hearts Beat Loud is now available. I just got charged for it, got the confirmation email, and its now in my Amazon digital locker.
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Old 09-15-2018, 12:14 AM   #5
jmb1381 jmb1381 is offline
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Just received an email from Amazon and it's now available to watch. Will be checking it out this weekend.
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