Missing Digital Code Insert - Blu-ray Forum

sinned · 12-29-2018, 04:11 AM

I bought the Rambo Complete Collector's Set (4 movies) during Black Friday and it had a sticker in front from Vudu saying 'Digital Copy Included'. Just got around to opening it now and there was no digital code insert. Who should I be contacting about this issue - Vudu or Lionsgate? If Lionsgate, does anyone know their email address? Thanks in advance.

crackedknee · 12-29-2018, 04:21 AM

That set does not appear to offer, therefore does not have, a digital copy slip with a code for the digital copies. There is no "missing" digital code.

"Digital copy included" is the usual wording of an InstaWatch (IW) item. So to get the digital copy, but you have to scan the receipt in the Walmart app on your phone. If your Vudu account is connected to your Walmart account, the movies will be deposited in your Vudu account. If not, you will get an email, click on the link and log in to Vudu as directed, and you'll get the movies deposited in your Vudu account.

Check this thread:
https://forum.blu-ray.com/showthread.php?t=251250

sinned · 12-29-2018, 07:12 AM

Wow, that is really helpful. I am new to digital movies and have often wondered what Instawatch was since I've heard of it a couple of times. Thanks so much for the explanation, very much appreciated!

Optimus-Prime-Rox · 11-15-2019, 08:53 AM

How do I contact Lionsgate about a missing digital copy code sheet?

kannibaliztik · 11-15-2019, 10:33 AM

Quote:

Originally Posted by Optimus-Prime-Rox

How do I contact Lionsgate about a missing digital copy code sheet?

email or call their CS

12-29-2018, 04:11 AM	#1
sinned Member Member since:Nov 2011 4K collection:10 Blu-ray collection:1818 DVD collection:5 Digital collection:53 Trading Score:148	Missing Digital Code Insert I bought the Rambo Complete Collector's Set (4 movies) during Black Friday and it had a sticker in front from Vudu saying 'Digital Copy Included'. Just got around to opening it now and there was no digital code insert. Who should I be contacting about this issue - Vudu or Lionsgate? If Lionsgate, does anyone know their email address? Thanks in advance.

12-29-2018, 04:21 AM	#2
crackedknee Blu-ray Ninja Member since:Nov 2014 4K collection:134 Blu-ray collection:420 DVD collection:195 MA collection:1780 Digital collection:996 iTunes collection:33 Prime collection:1 Trading Score:730	That set does not appear to offer, therefore does not have, a digital copy slip with a code for the digital copies. There is no "missing" digital code. "Digital copy included" is the usual wording of an InstaWatch (IW) item. So to get the digital copy, but you have to scan the receipt in the Walmart app on your phone. If your Vudu account is connected to your Walmart account, the movies will be deposited in your Vudu account. If not, you will get an email, click on the link and log in to Vudu as directed, and you'll get the movies deposited in your Vudu account. Check this thread: https://forum.blu-ray.com/showthread.php?t=251250

12-29-2018, 07:12 AM	#3
sinned Member Member since:Nov 2011 4K collection:10 Blu-ray collection:1818 DVD collection:5 Digital collection:53 Trading Score:148	Wow, that is really helpful. I am new to digital movies and have often wondered what Instawatch was since I've heard of it a couple of times. Thanks so much for the explanation, very much appreciated!

11-15-2019, 08:53 AM	#4
Optimus-Prime-Rox Blu-ray Knight Member since:May 2011 Location:Crossville, TN Trading Score:270	How do I contact Lionsgate about a missing digital copy code sheet?

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