Not getting 4k upgrades (Canada)

[audit13]

There's no guarantee that we will get the free 4k upgrade from what I can see. Movies seem to redeem in HD even though I enter a 4k code.

I also have Argo, Man of Steel, Wonder Woman, and Batman vs Superman: Dawn of Justice and these have not upgraded.

I have the Harry Potter collection in 4k in Google and that's only because I had a code that redeemed in Movies Anywhere. The existing HD Harry Potter movies in my GP account were replaced with the 4k version.

I don't think there is anything that we can do and this is why I have resorted to buying 4k discs that can be redeemed in Movies Anywhere.

[great1]

Originally Posted by audit13

There's no guarantee that we will get the free 4k upgrade from what I can see. Movies seem to redeem in HD even though I enter a 4k code.

I also have Argo, Man of Steel, Wonder Woman, and Batman vs Superman: Dawn of Justice and these have not upgraded.

I have the Harry Potter collection in 4k in Google and that's only because I had a code that redeemed in Movies Anywhere. The existing HD Harry Potter movies in my GP account were replaced with the 4k version.

I don't think there is anything that we can do and this is why I have resorted to buying 4k discs that can be redeemed in Movies Anywhere.

I am in Canada and sadly we don't have codes that are redeemable with Movies Anywhere. Thanks for your reply though.