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#3 |
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I had the exact same thing too, in the same scene. I figured it must be an issue with the Dolby Vision file of the film played on the Apple TV, as it had the same glitch in the same scene when I tested it on my iPad Pro, but the scene played fine on my iPhone 7 which does not play any sort of HDR (the iPad Pro plays in Dolby vision if available, I’m sure)
I contacted Apple support over this, and first they said it was a problem with the download, and to delete the file and redownload it (the tech support guys didn’t seem to know that Apple TV’s stream the files, and there’s no downloading or deleting files involved) but after a bit of persuading, they refunded me and said they’d contact the studio for a fix. I guess they haven’t, and this was on December 1st last year Is your tv playing it in Dolby Vision or normal HDR? It might not be much help, but maybe force your box to play it in HDR rather than Dolby Vision if you can, to see if we can figure out wether the problem is just the Dolby Vision grading of the film, or both forms of HDR |
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Thanks given by: | Benh911f (01-27-2020) |
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