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Old 04-10-2020, 03:03 AM   #11
supervij supervij is offline
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Quote:
Originally Posted by DVD Josh View Post
This is 100% your fault. Their rates are clearly posted here:

https://www.bluraysforeveryone.com/h....asp?ID=12#258

We are supposed to take a warning about a store for following their posted policies? And they are supposed to "make you happy" by not following them for you? Not to mention I'm sure the shipping rate was on your order confirmation screen.

I've never ordered from them personally but this post does not make me less inclined to do so.
You’re absolutely right, it IS my fault. I picked my items, went to checkout, and just picked the cheapest shipping option they had—$6. I got a second PayPal request for additional funds, and just thought he would be declining the first transaction and asking for this newer amount. But the first one was never canceled. I wish I had received a pop up on the webpage explaining why the $6 wasn’t correct. I wish that he had sent me an email explaining the second payment. He says he sent it to me but I never received it. If I had, I would never have accepted it; I would’ve cancelled any order with that high a shipping cost.

DVD Josh, you would’ve looked much more carefully into the shipping costs, I’m sure. But myself and many people would see the drop down box and just quickly pick whichever option was cheapest. If it had been explained better on the page where I’m picking a shipping option, that would’ve been helpful.

I also have a problem with him charging first- and second-time orders from Canada $20 for shipping. It doesn’t encourage me to use your service at all.

And why would he not inform me if I’ve picked the wrong shipping option? Either as an email or as a pop up on the site or whatever.

So yes, it was my mistake, 100%. But honestly, I don’t think he was entirely forthcoming or clear about shipping costs to Canada.

And if he can afford to charge $6 to customers in Canada, why is he charging first- and second-timers $20?

This is the first and absolutely last time I use his site. Some prices were pretty high, but some were reasonable. I would’ve gone back to his site again and again, with no doubt. He would’ve made a hell of a lot more money off me in the long run if he charged me $6 shipping.
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jibucha (04-10-2020)
 
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