Aspect Ratio Issue on my New System

[ZoetMB]

Originally Posted by pferreira

Well if it's 2:35:1 like Ghostbusters the black bars should be thick right? Back to the Future is 1:85:1 so it should have black bars but thinner ones. On my previous TV and blu-ray player that's how the movies were presented. For TNG Remastered blu-ray however it should be presented in a 4:3 window, not with just black bars on the sides.

A thought popped into my head:

https://www.support.com/how-to/how-t...levision-13092

My previous Samsung TV was 40 inches. My new TV is 43 inches. Is it possible the TV is working the way it should and that the lack of black bars is due to the bigger the screen the thinner the black bars you get? Why do you guys think?

Absolutely not.

For a 2.35 movie, the black bars should be thick, but top and bottom only. I suspect you're enlarging the image on your TV. Most TV's have settings for idiots who don't want to see black bars that enlarges the picture. On Sony sets it's called "Wide Mode" and the proper setting is "Full". It might have different syntax on your TV. There could be a similar setting on your BD player.

[pferreira]

Sorry I haven't got back to you guys yet. I sent off my 4K player for the more expensive UB820 one because it comes with the kind of proper remote I had before and a LCD display. Tested it and same problem (which I didn't expect to resolve with a more expensive player anyway). So with the knowledge I have I've been doing some research and this is what I've been able to find out:

- 1080 blu-ray discs were tested already on my previous 1080 player with my new Samsung 4K Smart TV. Aspect ratio was how it should be with the correct level of black bars for different ratios. 1:85:1, 2:35:1 and 4:3 were presented as I had it before on my old non-4K TV. I also tested various aspect ratio discs on my parents 1080 Sony player with their Samsung 4K TV. No problem, as predicted business as usual. Since I had the opportunity I decided to hook up my new Panasonic 4K player to their TV. Surprise surprise I get the exact same problems with the aspect ratio! May I remind you both our TVs are set to 16:9. We've figured out it's not the TV itself that needs adjusting it's the player that is the center of the problems. Their Sony player has an aspect ratio setting which allows them to change the aspect ratio so theirs is set to 4:3. My Panasonic player doesn't have that option.

- Auto Wide is still greyed out on my 4K TV.

- Contacted Panasonic tech support via live chat. After half an hour trying to get them to understand what I was going on about I gave them the below picture example. They finally understood but said they don't understand how to fix the issue themselves so escalated by problem. Not sure if they'll get back to me.

- What tech support did find out is my TV isn't capable of 4K output of 50/60p as my HDMI cable is not 18gbp. I know this because I tried this 4K option and my TV is really fuzzy and not clear. My TV can only manage 4K 20p output. I doubt this has anything to do with aspect ratio but it's something to consider.

- Again to clarify what I'm going on about:



From experience the above image is 1:85:1. This is the kind of aspect ratio I expect to see on movies like Back to the Future (1985), ET (1982), Clue (1985), Spider-Man (2002), etc.

Currently the ABOVE image is what I get with 2:35:1 or similar ratios. For it to be the correct ratio presentation the picture needs to be more letterbox, the black bars need to be bigger on the top and bottom. THIS is what I need help with changing. Again I'm new to 4K so if the stretching of the picture is how 4K does things with widescreen I wouldn't know this.

[chip75]

Originally Posted by pferreira

- Again to clarify what I'm going on about:



From experience the above image is 1:85:1. This is the kind of aspect ratio I expect to see on movies like Back to the Future (1985), ET (1982), Clue (1985), Spider-Man (2002), etc.

That's not 1.85:1. The image itself is about 1.32:1 and without the black bars it's 1.80:1.

If that's an actual picture of a TV it's a 4:3 TV!

[chip75]

Originally Posted by pferreira

- Contacted Panasonic tech support via live chat. After half an hour trying to get them to understand what I was going on about I gave them the below picture example. They finally understood but said they don't understand how to fix the issue themselves so escalated by problem. Not sure if they'll get back to me.

I honestly don't think there's a problem to solve, if your BDs are displaying like the pictures I posted on the previous page they are 100% correct.

Originally Posted by pferreira

What tech support did find out is my TV isn't capable of 4K output of 50/60p as my HDMI cable is not 18gbp. I know this because I tried this 4K option and my TV is really fuzzy and not clear. My TV can only manage 4K 20p output. I doubt this has anything to do with aspect ratio but it's something to consider.

If you're trying to force output 3840 x 2160 60Hz 10/12bit 4:4:4 you will run into problems as it's over 18Gbps. You'd have to output at 8 bits.

Not sure if the player even allows you to try 60Hz 12bit at 4:4:4, I'd have to double-check.

[Buster Friendly]

Originally Posted by chip75

I honestly don't think there's a problem to solve, if your BDs are displaying like the pictures I posted on the previous page they are 100% correct.

I agree - your setup should automatically be keeping the correct aspect ratio and simply making the image as large as is possible without cropping anything off.

Old 4:3 stuff like TNG (as per your pictures) should be filling a widescreen TV from top to bottom with black bars only on the sides.

Films like Lawrence Of Arabia should be filling a widescreen TV from left to right with black bars only on the top and bottom.

I'm at a bit of a loss to understand why the OP expects or wants black bars on the sides AND the top and bottom of TNG?

[pferreira]

Originally Posted by Buster Friendly

I'm at a bit of a loss to understand why the OP expects or wants black bars on the sides AND the top and bottom of TNG?

As I said all remastered 4:3 TV shows on blu-ray have shown up as that. One of the few that takes up the entire screen is Street Hawk.

Non-remastered stuff or stuff on DVD just have black bars on the left and right.

Originally Posted by Barry_NJ

Sounds to me like your looking for a Bit Mapped or Direct output from the player and a similar interpretation by your TV, while one or the other is upscaling the image to 4K. See if there is a direct option for them.

P.S. Not sure why you'd want that, but to each their own... As long as the aspect ratio isn't distorted, you should be happy

I don't understand your first paragraph but as to your second paragraph yeah on my previous blu-ray player setup and my parents it wasn't cropped. Black bars top and bottom were how'd I'd expect them to look.

UPDATE: I asked somewhere else about this problem and everybody pretty much said I need to get a 4K cable of 18gbps. They say the signal being transmitted in 1080 is probably not displaying properly from 4K to 4K equipment. I ordered myself a cable and it just arrived. Even if a cable doesn't solve my problem it will at least allow me to view stuff in 4K when that definitely wasn't possible before. Perhaps the Auto Wide on the TV will not be greyed out then?

[Lee A Stewart]

Originally Posted by pferreira

As I said all remastered 4:3 TV shows on blu-ray have shown up as that. One of the few that takes up the entire screen is Street Hawk.

Non-remastered stuff or stuff on DVD just have black bars on the left and right.

Star Trek: The Original Series - Season 1

Befitting a television series produced in the 1960s, the 'Star Trek' Blu-ray set retains the show's original 4:3 aspect ratio, pillarboxed into the center of the 16:9 frame.

https://bluray.highdefdigest.com/675...rektos_s1.html

[pferreira]

Originally Posted by ZoetMB

Absolutely not.

For a 2.35 movie, the black bars should be thick, but top and bottom only. I suspect you're enlarging the image on your TV. Most TV's have settings for idiots who don't want to see black bars that enlarges the picture. On Sony sets it's called "Wide Mode" and the proper setting is "Full". It might have different syntax on your TV. There could be a similar setting on your BD player.

This is what I need help with. On my TV Auto Wide is always greyed out and I have my TV set to 16:9 Standard which apart from 4:3 and Custom is the only options.