Panasonic UB820/UB9000 4K UHD Blu-ray player

[NKB2017]

Originally Posted by PUsokrJosh305

First off, can you tell us how you have the player connected to the TV and or AV/Receiver and then can you tell us what your Resolution Setting, HDMI (Video), and HDMI (Audio) Output settings are in the player? Should be in the Settings Menu. Sometimes settings override other settings, which can create issues from time to time. It could also be your HDCP setting and that you aren't connected to a HDCP 2.2 support display, which would then display a blank screen.

Here we go guys... here is the issue and MY SETTINGS.

Here is the equipment involved:

I have the Panasonic UB9000 UHD Player feeding (via HDMI) a Pioneer KURO KRP-600A HD Plasma TV.

The Panasonic is also feeding (via it's second HDMI output) a Denon 4700 Receiver.

Here is the issue:

I have two Panasonic UB9000 players and on BOTH... on some blurays the extra features are playing but ONLY with audio (No picture). Some supplements are fine (I watched Imprint's 'FIRE IN THE SKY' and ALL the supplements played fine)... others are not and I'm only getting the sound (no video - just a black screen). This is 100% replicated on BOTH players with the same discs / extra features.

Is there a setting that I have ON or OFF that might be doing this???
Thank you.

Here are my current settings (remember I currently have a HD 1080p only TV at the moment - I'm upgrading to 4K shortly).

Panasonic UB9000 Settings:

Players Settings:

Video Format: AUTOMATIC
4K (50p/60p) Output: OFF
24p Output: AUTOMATIC
HDMI (Video) Output Mode: AUTOMATIC
HDMI (Audio) Output Mode: AUDIO ONLY
Dolby Vision Setting: OFF
HDR10+ Setting: OFF

Advanced Settings:

Colour Mode: YCbCr (AUTOMATIC)
Deep Colour Output: AUTO (12 BIT PRIORITY)
HDR/Colour Gamut Output: SDR/BT.709
SDR/HDR Conv. (Network Service): OFF
HLG/PQ Conversion: OFF
HDR Display Type: OLED
HDCP Output Setting: AUTOMATIC
Contents Type Flag: OFF
Audio Output: ON
7.1 Ch Audio Reformatting: OFF

Picture Settings:

Still Mode: AUTOMATIC
Seamless Play: ON

TV Settings:

TV System: NTSC (changing this to PAL doesn't seem to make a difference).
Screen Saver Function: ON
On Screen Messages: OFF
Viera Link: OFF

Let me know if you need anything else guys... I appreciate your help. And just to reiterate... I'm only viewing in HD 1080p at the moment due to the direct HDMI connection to the Pioneer KURO, and I'm also using the second HDMI output direct to a Denon 4700 receiver.

Cheers!!!

[chip75]

It's worth matching the resolution to your display, but can you list some of the titles you have issues with? does the on-screen display work when you press PLAYBACK INFO. on the 9000?

[PUsokrJosh305]

Originally Posted by NKB2017

Here we go guys... here is the issue and MY SETTINGS.

Here is the equipment involved:

I have the Panasonic UB9000 UHD Player feeding (via HDMI) a Pioneer KURO KRP-600A HD Plasma TV.

The Panasonic is also feeding (via it's second HDMI output) a Denon 4700 Receiver.

Here is the issue:

I have two Panasonic UB9000 players and on BOTH... on some blurays the extra features are playing but ONLY with audio (No picture). Some supplements are fine (I watched Imprint's 'FIRE IN THE SKY' and ALL the supplements played fine)... others are not and I'm only getting the sound (no video - just a black screen). This is 100% replicated on BOTH players with the same discs / extra features.

Is there a setting that I have ON or OFF that might be doing this???
Thank you.

Here are my current settings (remember I currently have a HD 1080p only TV at the moment - I'm upgrading to 4K shortly).

Panasonic UB9000 Settings:

Players Settings:

Video Format: AUTOMATIC
4K (50p/60p) Output: OFF
24p Output: AUTOMATIC
HDMI (Video) Output Mode: AUTOMATIC
HDMI (Audio) Output Mode: AUDIO ONLY
Dolby Vision Setting: OFF
HDR10+ Setting: OFF

Advanced Settings:

Colour Mode: YCbCr (AUTOMATIC)
Deep Colour Output: AUTO (12 BIT PRIORITY)
HDR/Colour Gamut Output: SDR/BT.709
SDR/HDR Conv. (Network Service): OFF
HLG/PQ Conversion: OFF
HDR Display Type: OLED
HDCP Output Setting: AUTOMATIC
Contents Type Flag: OFF
Audio Output: ON
7.1 Ch Audio Reformatting: OFF

Picture Settings:

Still Mode: AUTOMATIC
Seamless Play: ON

TV Settings:

TV System: NTSC (changing this to PAL doesn't seem to make a difference).
Screen Saver Function: ON
On Screen Messages: OFF
Viera Link: OFF

Let me know if you need anything else guys... I appreciate your help. And just to reiterate... I'm only viewing in HD 1080p at the moment due to the direct HDMI connection to the Pioneer KURO, and I'm also using the second HDMI output direct to a Denon 4700 receiver.

Cheers!!!

Because your TV is older, try changing the HDCP setting to 1.4 limit. According to the instructions, sometimes if a TV does not work well with HDCP 2.2, there will be a blank screen displayed.

Another thing I would do is change your Optimizer Setting to Basic Luminance since you have an older TV.

[Geoff D]

Originally Posted by NKB2017

Here we go guys... here is the issue and MY SETTINGS.

Here is the equipment involved:

I have the Panasonic UB9000 UHD Player feeding (via HDMI) a Pioneer KURO KRP-600A HD Plasma TV.

The Panasonic is also feeding (via it's second HDMI output) a Denon 4700 Receiver.

Here is the issue:

I have two Panasonic UB9000 players and on BOTH... on some blurays the extra features are playing but ONLY with audio (No picture). Some supplements are fine (I watched Imprint's 'FIRE IN THE SKY' and ALL the supplements played fine)... others are not and I'm only getting the sound (no video - just a black screen). This is 100% replicated on BOTH players with the same discs / extra features.

Is there a setting that I have ON or OFF that might be doing this???
Thank you.

Here are my current settings (remember I currently have a HD 1080p only TV at the moment - I'm upgrading to 4K shortly).

Panasonic UB9000 Settings:

Players Settings:

Video Format: AUTOMATIC
4K (50p/60p) Output: OFF
24p Output: AUTOMATIC
HDMI (Video) Output Mode: AUTOMATIC
HDMI (Audio) Output Mode: AUDIO ONLY
Dolby Vision Setting: OFF
HDR10+ Setting: OFF

Advanced Settings:

Colour Mode: YCbCr (AUTOMATIC)
Deep Colour Output: AUTO (12 BIT PRIORITY)
HDR/Colour Gamut Output: SDR/BT.709
SDR/HDR Conv. (Network Service): OFF
HLG/PQ Conversion: OFF
HDR Display Type: OLED
HDCP Output Setting: AUTOMATIC
Contents Type Flag: OFF
Audio Output: ON
7.1 Ch Audio Reformatting: OFF

Picture Settings:

Still Mode: AUTOMATIC
Seamless Play: ON

TV Settings:

TV System: NTSC (changing this to PAL doesn't seem to make a difference).
Screen Saver Function: ON
On Screen Messages: OFF
Viera Link: OFF

Let me know if you need anything else guys... I appreciate your help. And just to reiterate... I'm only viewing in HD 1080p at the moment due to the direct HDMI connection to the Pioneer KURO, and I'm also using the second HDMI output direct to a Denon 4700 receiver.

Cheers!!!

Turn 4K60 ON. Even if it doesn't fix the issue, it should not have been turned off. Set it to 4:4:4.

[edit] Wait, I didn't realise you just have a 1080p TV. (A 9000 with a 1080p TV. That's fookin hardcore, man.) Forget the above. Try setting video format to 1080p rather than Automatic.

[chip75]

The other thing I forgot to mention was if possible plug each player directly into the display, that way we can eliminate the AVRs as an issue.

[Bmoney003]

Originally Posted by PUsokrJosh305

Alright I know I said I would drop the DTM Issue but I do have 1 more thing to add (I'm sure you guys are annoyed by now and I apologize.)

I decided to do a bit more examination this afternoon with the differences between DTM "On" vs. "Off" on my LG C9. Again, as mentioned before my set is calibrated. I took a look at Avengers: Endgame on 4K UHD and compared it with the Dolby Vision version on Disney +. Dolby Vision is truly what the director or director of photography wanted the film to look like and even though its a streaming version, I figured it would still be a good comparison.

I looked at the first scene with Hawkeye and his family. I looked at the sky, the landscape and the faces of the characters. When I had DTM "On" the sky was a bit brighter and the faces had a bit more brightness than the Dolby Vision version. While when the DTM was "Off," the sky was darker and the faces had a bit more darkness than the Dolby Vision version. This was all when pausing the film. When I played the movie normally without pause, DTM "On" seemed to be more on par with the Dolby Vision version except for the facial tones and some areas of brightness. With DTM "Off" however, the picture remained darker than the Dolby Vision version.

After doing this, I decided to test the same scene out with DTM "Off" and adjusted the Panasonic Optimizer to the OLED Setting and then to the Basic Luminance Setting and it made no difference. The tone mapping of the LG C9 just could not tone map to the standards that are set by the Dolby Vision Version of the film.

So, after looking at this, I came up with a conclusion: Yes, DTM has issues with the midtones. You all are correct in that. But, DTM still seems to be closer to the Dolby Vision version of a film because the tone mapping of the C9 (Possibly CX and C8) just can't get up to where it needs to be. That is what LG needs to be focusing on. Not so much of their peak brightness, but improving upon their tone mapping algorithm.

As Geoff has said before, having a Dolby Vision version of every film on disc would solve a lot of guesswork on tone mapping. We wouldn't have to question it as that would be the true version that the studio wants us to see. As for DTM, it comes down to personal preference. If you want to retain midtones but may be dimmer or brighter than the Dolby Vision version, then turn it off. But if you want it close to the Dolby Vision version but lose some of the midtones, then turn it "On." Either way, we lose out on something.

Alright, I'm done. You can all now go back to your local program, haha!

just so your c lear. the panny uses TM NOT DTM. DTM is dynamic and tone maps for every frame. the panny sets for an entire movie.

[sapiendut]

DTM is not always frame by frame. It can also be scene by scene. AFAIK.

[pbz06]

Originally Posted by sapiendut

DTM is not always frame by frame. It can also be scene by scene. AFAIK.

Yup. I'm not sure how the TV's dynamic tonemapping systems work..if they analyze frame by frame or scene by scene (assuming no dolby vision metadata).

But what he's saying is that the Panasonic is "static" tonemapper. It reads the data and adjusts what it sends to the TV to do what it pleases.

[Geoff D]

Originally Posted by pbz06

Yup. I'm not sure how the TV's dynamic tonemapping systems work..if they analyze frame by frame or scene by scene (assuming no dolby vision metadata).

But what he's saying is that the Panasonic is "static" tonemapper. It reads the data and adjusts what it sends to the TV to do what it pleases.

Yes but Josh wasn't saying that the Optimiser was dynamic, in that post quoted by matey he's going a bit off topic (as per the conversation on the previous pages) and talking about the quality of the DTM on his television, not on the player.

[trekky76]

[Show spoiler]

Originally Posted by PUsokrJosh305

Alright I know I said I would drop the DTM Issue but I do have 1 more thing to add (I'm sure you guys are annoyed by now and I apologize.)

I decided to do a bit more examination this afternoon with the differences between DTM "On" vs. "Off" on my LG C9. Again, as mentioned before my set is calibrated. I took a look at Avengers: Endgame on 4K UHD and compared it with the Dolby Vision version on Disney +. Dolby Vision is truly what the director or director of photography wanted the film to look like and even though its a streaming version, I figured it would still be a good comparison.

I looked at the first scene with Hawkeye and his family. I looked at the sky, the landscape and the faces of the characters. When I had DTM "On" the sky was a bit brighter and the faces had a bit more brightness than the Dolby Vision version. While when the DTM was "Off," the sky was darker and the faces had a bit more darkness than the Dolby Vision version. This was all when pausing the film. When I played the movie normally without pause, DTM "On" seemed to be more on par with the Dolby Vision version except for the facial tones and some areas of brightness. With DTM "Off" however, the picture remained darker than the Dolby Vision version.

After doing this, I decided to test the same scene out with DTM "Off" and adjusted the Panasonic Optimizer to the OLED Setting and then to the Basic Luminance Setting and it made no difference. The tone mapping of the LG C9 just could not tone map to the standards that are set by the Dolby Vision Version of the film.

So, after looking at this, I came up with a conclusion: Yes, DTM has issues with the midtones. You all are correct in that. But, DTM still seems to be closer to the Dolby Vision version of a film because the tone mapping of the C9 (Possibly CX and C8) just can't get up to where it needs to be. That is what LG needs to be focusing on. Not so much of their peak brightness, but improving upon their tone mapping algorithm.

As Geoff has said before, having a Dolby Vision version of every film on disc would solve a lot of guesswork on tone mapping. We wouldn't have to question it as that would be the true version that the studio wants us to see. As for DTM, it comes down to personal preference. If you want to retain midtones but may be dimmer or brighter than the Dolby Vision version, then turn it off. But if you want it close to the Dolby Vision version but lose some of the midtones, then turn it "On." Either way, we lose out on something.

Alright, I'm done. You can all now go back to your local program, haha!

Which Dolby Vision mode do you use on your display? Regarding brightness it also depends on which setting for Peak Brightness you use for each mode. Either way, with each setting you win some and you lose some..

[PUsokrJosh305]

Originally Posted by Geoff D

Yes but Josh wasn't saying that the Optimiser was dynamic, in that post quoted by matey he's going a bit off topic (as per the conversation on the previous pages) and talking about the quality of the DTM on his television, not on the player.

Yes, and again I do apologize for the off topicness (I seem to do that from time to time, especially in the classroom that I teach high schoolers in, haha!) But you are right! I'm talking about my LG C9's tone mapping and dynamic tone mapping. The Panasonic Optimizer's tone mapping is cherry, especially for TV's that can't quite tone map all the way.

[PUsokrJosh305]

Originally Posted by trekky76

[Show spoiler]

Which Dolby Vision mode do you use on your display? Regarding brightness it also depends on which setting for Peak Brightness you use for each mode. Either way, with each setting you win some and you lose some..

For Dolby Vision, I use Cinema "User" which is for use in darker rooms, according to the calibration settings I got from my calibrator. I know I have a lighter/brighter room, but I do like what it looks like on Cinema "User" because Cinema "Home" is way too bright at times. It's actually brighter than LG's DTM!!

As to Peak Brightness, it's always set to "High."

[Geoff D]

Originally Posted by PUsokrJosh305

Yes, and again I do apologize for the off topicness (I seem to do that from time to time, especially in the classroom that I teach high schoolers in, haha!) But you are right! I'm talking about my LG C9's tone mapping and dynamic tone mapping. The Panasonic Optimizer's tone mapping is cherry, especially for TV's that can't quite tone map all the way.

No appy polly lodgy necessary, I said that re: the off topicness just to provide some context for the other fella who seems to think you're talking about the Optimiser being dynamic. When you weren't.

[NKB2017]

Originally Posted by chip75

It's worth matching the resolution to your display, but can you list some of the titles you have issues with? does the on-screen display work when you press PLAYBACK INFO. on the 9000?

OK. Thank you. So I set the Panasonic to 1080p (and NOT 'Automatic').
Here are some of the titles so far...

BLUE STEEL - German bluray - Trailer plays with sound only.
THE INTERPRETER - UK DVD - None of the supplements play with video (only sound).
THE VERTICAL LIMIT - UK bluray - as above.
Several others... but I can't remember them all.

Thank you again! Appreciate it!

[NKB2017]

Originally Posted by PUsokrJosh305

Because your TV is older, try changing the HDCP setting to 1.4 limit. According to the instructions, sometimes if a TV does not work well with HDCP 2.2, there will be a blank screen displayed.

Another thing I would do is change your Optimizer Setting to Basic Luminance since you have an older TV.

Thank you. I will make those changes tomorrow and see if it has any effect. Ta.

[NKB2017]

Originally Posted by chip75

The other thing I forgot to mention was if possible plug each player directly into the display, that way we can eliminate the AVRs as an issue.

Yes, the Panasonic UB9000 player IS already set-up with one HDMI direct to the display (the 1080p Pioneer KURO KRP-600A) with the other HDMI going to the Denon amp. The video is not going through the amp.

[NKB2017]

Originally Posted by Geoff D

Turn 4K60 ON. Even if it doesn't fix the issue, it should not have been turned off. Set it to 4:4:4.

[edit] Wait, I didn't realise you just have a 1080p TV. (A 9000 with a 1080p TV. That's fookin hardcore, man.) Forget the above. Try setting video format to 1080p rather than Automatic.

It's hardcore at the moment. I did intend on getting a 4K OLED but due to issues with the pandemic and supply I am waiting til later this year. The Panasonic is a kinda 'futureproofing' exercise.

Will try changing the video output to 1080p (instead of Automatic).

Thank you guys!!!

[trekky76]

Originally Posted by PUsokrJosh305

For Dolby Vision, I use Cinema "User" which is for use in darker rooms, according to the calibration settings I got from my calibrator. I know I have a lighter/brighter room, but I do like what it looks like on Cinema "User" because Cinema "Home" is way too bright at times. It's actually brighter than LG's DTM!!

As to Peak Brightness, it's always set to "High."

I have a suspition that LG implemented their own DTM algorithm for Cinema Home mode. But yes, at times it's basically like watching in vivid mode.

[chip75]

Originally Posted by NKB2017

OK. Thank you. So I set the Panasonic to 1080p (and NOT 'Automatic').
Here are some of the titles so far...

http://www.gvgdevelopers.com/concret...k2/test_clips/

I haven't used the links above, but if you can't source 50Hz content they might be worth a shot. I'd put them on a stick and see if they play with your 9000, as well as your TV if it has playback through USB.

Not sure if that's the issue as you seem to be able to play a UK DVD's feature. Does the on-screen pop-up display when the audio is playing?

[PUsokrJosh305]

Originally Posted by trekky76

I have a suspition that LG implemented their own DTM algorithm for Cinema Home mode. But yes, at times it's basically like watching in vivid mode.

Yeah, and that's not a good combination. The LG DTM should never be intertwined with Dolby Vision.