Diabolik DVD Packaging and Coupons

[daikon]

Originally Posted by Schism213

If you order from Diabolik then your box set will be inspected before packaging. It will also be packaged appropriately. On the chance that there is some damage in transit, you'll be able to swap out no issue. The people running that place are pretty great and know how particular we can be!

To me the ease of customer service when needed is worth the extra $5-10

Wow! So you have experience with that and know they will swap if something happens in transit?

If that is true, that seals the deal! I did not think from their terms online that was an option (hopefully I will not need to use that, it is just reassuring that it is an option just in case)

[Schism213]

Originally Posted by daikon

Wow! So you have experience with that and know they will swap if something happens in transit?

If that is true, that seals the deal! I did not think from their terms online that was an option (hopefully I will not need to use that, it is just reassuring that it is an option just in case)

I've only had to contact for replacement once. It was for the Jodorowsky box set. The box was punctured in transit and smashed one of the amarays in the box. They swapped out the broken part of the box.