Spider-Man: No Way Home 4K Steelbook (Best Buy Exclusive) - Page 45 - Blu-ray Forum

Adam_ME · 04-13-2022, 02:51 PM

Mine arrived in a box and was in perfect condition. Well, it did have a floater(the UHD disc), but I tested it last night and it played fine.

cadooda · 04-13-2022, 03:14 PM

This release really bothers me. I have the prior 2 Spidey MCU "Home" series steelbook releases, and I wanted this one the most. My expectation was to have a similar experience to (most) Best Buy steelbook releases: a preorder option, or In-Store first thing on release day. Since my many attempts at the preorder were always "Coming Soon" with no option to buy, I expected a decent number of copies to be available in-store, and I'd simply make a quick run to pick one up. Well, I refreshed the website listing on release day itself, and it was SOLD OUT everywhere. WTF?! So I warily went to my local Best Buy anyway, not knowing what to expect and hoping to be relieved and surprised, but sure enough--no copies. I asked an associate and they couldn't track any steelbooks down. There were not even slipcovers on the UHD releases they had. I left the store empty handed and disappointed. At this point, I will wait either for the price to drop on a standard edition, and/or a slightly possible reprint or different steel edition to be released by Sony. Either way, it was a very discouraging experience.

JJ · 04-13-2022, 03:15 PM

Quote:

Originally Posted by cadooda

This release really bothers me. I have the prior 2 Spidey MCU "Home" series steelbook releases, and I wanted this one the most. My expectation was to have a similar experience to (most) Best Buy steelbook releases: a preorder option, or In-Store first thing on release day. Since my many attempts at the preorder were always "Coming Soon" with no option to buy, I expected a decent number of copies to be available in-store, and I'd simply make a quick run to pick one up. Well, I refreshed the website listing on release day itself, and it was SOLD OUT everywhere. WTF?! So I warily went to my local Best Buy anyway, not knowing what to expect and hoping to be relieved and surprised, but sure enough--no copies. I asked an associate and they couldn't track any steelbooks down. There were not even slipcovers on the UHD releases they had. I left the store empty handed and disappointed. At this point, I will wait either for the price to drop on a standard edition, and/or a slightly possible reprint or different steel edition to be released by Sony. Either way, it was a very discouraging experience.

I learned this lesson with Dune & No Way Home, because this was my usual method before, and it never let me down between 2013 and 2021, even for the hard ones like Mad Max, Guardians of the Galaxy, BR2049.

Now, no more. Already preordered The Batman. Not making the same mistake a 3rd time.

IOADan · 04-13-2022, 03:30 PM

Quote:

Originally Posted by JJ

I learned this lesson with Dune & No Way Home, because this was my usual method before, and it never let me down between 2013 and 2021, even for the hard ones like Mad Max, Guardians of the Galaxy, BR2049.

Now, no more. Already preordered The Batman. Not making the same mistake a 3rd time.

Just beware...this thread is filled with comments from many who DID pre-order No Way Home back in December when it was first put on sale who have still not received it and still have no idea if or when they will. I'm still hoping for the best, but I have no intention of ordering anything from Best Buy again. Complete failure on all fronts. Hopefully, that will not be the case for those who preorder Batman.

GuruAskew · 04-13-2022, 03:43 PM

I ordered mine and 12/23 and received it yesterday, FWIW.

I imagine this is your standard pandemic supply chain issue and more copies are coming. I got my HC and FFH steelbooks like a year ago on Black Friday, this almost certainly wasn’t anyone’s one and only shot at getting this. I doubt it was anyone’s intention to make this version so hard to get.

tysonmax · 04-13-2022, 03:48 PM

This is my detailed tracking info...fyi, I ordered in late December.

Hard to say who this is on without knowing what the typical process is. But, if I had to guess this falls on the Postal Service. I can't imagine a scenario where Best Buy physically drops off their shipping orders to the Post Office. Hopefully more of you guys start seeing updates soon.

Arrived at USPS Facility  Wed, Apr 13, 8:53 a.m.
SEMINOLE-ORLANDO FL DISTRIBUTION CENTER

Departed USPS Facility  Wed, Apr 13, 2:00 a.m. 
MACON GA DISTRIBUTION CENTER 

Arrived at USPS Regional Origin Facility  Tue, Apr 12, 10:09 p.m. 
MACON GA DISTRIBUTION CENTER 

Accepted at USPS Origin Facility  Tue, Apr 12, 8:54 p.m. 
MACON GA DISTRIBUTION CENTER AN 

Pre-Shipment Info Sent to USPS, USPS Awaiting Item  Fri, Apr 08, 2:56 p.m. 
MACON, GA

DVD Josh · 04-13-2022, 03:53 PM

I'm very concerned for condition as mine has been "delayed" by USPS. I'm fairly certain I am going to get a crushed one now.

50strat54 · 04-13-2022, 03:59 PM

Oh the joys of Best Buy Exclusive Steelbooks for a HOT movie!

Can't wait for The Batman thread on release day

Dynamo of Eternia · 04-13-2022, 04:11 PM

Thankfully my Steelbook showed up yesterday in good condition. No thanks to the packing and shipping process.

Like others, they threw it in a box with some of those air bubble things (but not really enough to keep it safe). Plus on one side of the box, the tape was broken. I don't think anyone tried to intentionally open it (since it was still in there and it was easy enough to peak inside and see it), but it looked like maybe something was place on it in transit or something that put uneven weight on it and caused the tape to start to split.

I guess it's better than shipping it in a bubble envelope, but not by much.

Mugen Power · 04-13-2022, 04:25 PM

Add me to the list with a preorder stuck in pre-shipment in Macon, GA. I preordered back in Jan. I called BB and they also told me not to worry, it's not cancelled, but offered a refund if I wanted it. I didn't want that at the moment since I was afraid accepting a refund would cancel the order, which means I'd lose the lower price from back then and also part of the rewards certificate I used at that time.

Spotty · 04-13-2022, 04:52 PM

Quote:

Originally Posted by JJ

I learned this lesson with Dune & No Way Home, because this was my usual method before, and it never let me down between 2013 and 2021, even for the hard ones like Mad Max, Guardians of the Galaxy, BR2049.

Now, no more. Already preordered The Batman. Not making the same mistake a 3rd time.

The problem for me is I have never received a steelbook in the mail from Best Buy that wasn’t smashed and my morals won’t let me order 15 copies and return 14. So no in store pickup just means no Best Buy steelbooks.

JayLew84 · 04-13-2022, 04:59 PM

Mine shipped via UPS from the dreaded Shepherdsville, KY distribution center. Showed up in a box around 4:15 yesterday afternoon via UPS. I did pre-order in December at the $29.99 price. I used some reward certificates on the Matrix Resurrections steel on Friday f last week and it arrived yesterday in a bubble mailer via USPS around noon- same distribution center....different packaging. Everything lately is literally a crap shoot.

urLOOKiNatHiMbaby · 04-13-2022, 05:37 PM

Just bit the bullet and bought it off the Bay for $75. Not happy about it, but as a Best Buy employee, it’s not looking great for any more coming ever.

supersix4 · 04-13-2022, 06:08 PM

Still preship in GA here too

LoneWolfSones · 04-13-2022, 06:08 PM

Mine was held up. I got a notice saying it should arrive soon...today. Hopefully when I get home. I don't know between the LotR trilogy steelbook I got that was crushed and amazon, they don't take enough care packing these things.

My Ghostbusters set miraculously arrived undamaged and Amazon just stuck that in a paper bag.

Doomsday Clock · 04-13-2022, 06:12 PM

Quote:

Originally Posted by tysonmax

This is my detailed tracking info...fyi, I ordered in late December.

Hard to say who this is on without knowing what the typical process is. But, if I had to guess this falls on the Postal Service. I can't imagine a scenario where Best Buy physically drops off their shipping orders to the Post Office. Hopefully more of you guys start seeing updates soon.

Arrived at USPS Facility  Wed, Apr 13, 8:53 a.m.
SEMINOLE-ORLANDO FL DISTRIBUTION CENTER

Departed USPS Facility  Wed, Apr 13, 2:00 a.m. 
MACON GA DISTRIBUTION CENTER 

Arrived at USPS Regional Origin Facility  Tue, Apr 12, 10:09 p.m. 
MACON GA DISTRIBUTION CENTER 

Accepted at USPS Origin Facility  Tue, Apr 12, 8:54 p.m. 
MACON GA DISTRIBUTION CENTER AN 

Pre-Shipment Info Sent to USPS, USPS Awaiting Item  Fri, Apr 08, 2:56 p.m. 
MACON, GA

Weird you're the only one of us to chime in so far with a positive update. I'm glad you're getting it at least.Also thanks for posting that, gives me some much needed optimism.

MarcinL · 04-13-2022, 06:27 PM

I'm also waiting for two from Macon GA that I ordered on 12/23/21 for $29.99. Crazy part is I went ahead and ordered 2 more on Saturday 4/9 When they had them in stock for short time since my cousin was looking for one and begged me to keep an eye out. that order came in yesterday from Macon GA but the one I ordered is still MIA with even Besy Buy reps not knowing what happened to it. So "his" order became my order and I told him his order is delayed lol. No way I'm giving my steelbook up and since I paid for both and he was going to pay me back he will be okay. But weird that it appears Best Buy will fulfill recent orders and not ones from first few days and then it hit me...

I paid $34.99 for each one this weekend and thats what the price was, BUT first few days when these things went up on pre order 12/23-12/27 or so they were for $29.99. I bet Best Buy is not fulfilling them on purpose and then will cancel claiming no inventory.

IOADan · 04-13-2022, 06:39 PM

Quote:

Originally Posted by MarcinL

I'm also waiting for two from Macon GA that I ordered on 12/23/21 for $29.99. Crazy part is I went ahead and ordered 2 more on Saturday 4/9 When they had them in stock for short time since my cousin was looking for one and begged me to keep an eye out. that order came in yesterday from Macon GA but the one I ordered is still MIA with even Besy Buy reps not knowing what happened to it. So "his" order became my order and I told him his order is delayed lol. No way I'm giving my steelbook up and since I paid for both and he was going to pay me back he will be okay. But weird that it appears Best Buy will fulfill recent orders and not ones from first few days and then it hit me...

I paid $34.99 for each one this weekend and thats what the price was, BUT first few days when these things went up on pre order 12/23-12/27 or so they were for $29.99. I bet Best Buy is not fulfilling them on purpose and then will cancel claiming no inventory.

That is EXACTLY my fear!! I honestly don't even care about the $5 savings. I just want my #@% movie to be delivered to me already!!

Doomsday Clock · 04-13-2022, 07:03 PM

FWIW I just talked to a rep and was told this

Okay, from what I can see here in my system, your order is perfect, already went through, the estimate arrival date is 4/14/2022, that's means your order is in transit and it arrive tomorrow between 8am to 6pm.

I asked: Okay, so I'm just not seeing that its been picked up by usps because the system hasnt updated yet?

and was told: Correct, the order is supposed to be update in 3-4 hour and you will receive a confirmation email in 2 hours with all the details of the package please check the spam and the junk folder.

Which sounds like he's talking out of his ass, but I want to believe lol.

TheZatch · 04-13-2022, 07:05 PM

Quote:

Originally Posted by TheZatch

Sooooo…

[Show spoiler]

Delivered about a half hour ago in a bubble mailer with no bubbles (because it was smashed). Good lord.

UPDATE: I posted the photos above on my Instagram Story last night and tagged Best Buy trying to be petty. Well, they (Best Buy) replied to my Story tag and "Connor" expressed his sincere apologies in how the item was ultimately delivered. A Steelbook collector himself, he completely understood my disappointment and frustration. After gathering some information from me about the order to look into the matter, he confirmed it was indeed sold out and he could not replace it for me so he offered a 50% discount. I accepted, and made sure to voice that I was more disappointed in the lack of standardization when it comes to shipping these Steelbook exclusives (The "Scream 4K" steelbook I pre-ordered arrived last week in a box with air pillows in flawless condition, for example). I asked him to please try and pass my concerns regarding packaging and shipping up the chain to the approrpriate parties if he could and he said he would try.

I'll keep it sealed for now in the off chance one pops up on the website for shipping and if not, I'll just return it.

It might make a good dinner plate if I kept it though.

04-13-2022, 02:51 PM	#881
Adam_ME Blu-ray Knight Member since:Sep 2007 Location:Katy, TX 4K collection:1220 Blu-ray collection:2102 DVD collection:83 Digital collection:5038 iTunes collection:272 Prime collection:312 Trading Score:695	Mine arrived in a box and was in perfect condition. Well, it did have a floater(the UHD disc), but I tested it last night and it played fine.

04-13-2022, 03:14 PM	#882
cadooda Member Member since:May 2014 4K collection:253 Blu-ray collection:1521 DVD collection:44	This release really bothers me. I have the prior 2 Spidey MCU "Home" series steelbook releases, and I wanted this one the most. My expectation was to have a similar experience to (most) Best Buy steelbook releases: a preorder option, or In-Store first thing on release day. Since my many attempts at the preorder were always "Coming Soon" with no option to buy, I expected a decent number of copies to be available in-store, and I'd simply make a quick run to pick one up. Well, I refreshed the website listing on release day itself, and it was SOLD OUT everywhere. WTF?! So I warily went to my local Best Buy anyway, not knowing what to expect and hoping to be relieved and surprised, but sure enough--no copies. I asked an associate and they couldn't track any steelbooks down. There were not even slipcovers on the UHD releases they had. I left the store empty handed and disappointed. At this point, I will wait either for the price to drop on a standard edition, and/or a slightly possible reprint or different steel edition to be released by Sony. Either way, it was a very discouraging experience.

04-13-2022, 03:43 PM	#885
GuruAskew Blu-ray Samurai Member since:Jul 2010 Blu-ray collection:393	I ordered mine and 12/23 and received it yesterday, FWIW. I imagine this is your standard pandemic supply chain issue and more copies are coming. I got my HC and FFH steelbooks like a year ago on Black Friday, this almost certainly wasn’t anyone’s one and only shot at getting this. I doubt it was anyone’s intention to make this version so hard to get.

04-13-2022, 03:48 PM	#886
tysonmax Active Member Member since:Aug 2008 Location:Central Florida Home Theater Gallery:26 4K collection:247 Blu-ray collection:533 Blu-ray reviews:1 Trading Score:81	This is my detailed tracking info...fyi, I ordered in late December. Hard to say who this is on without knowing what the typical process is. But, if I had to guess this falls on the Postal Service. I can't imagine a scenario where Best Buy physically drops off their shipping orders to the Post Office. Hopefully more of you guys start seeing updates soon. Arrived at USPS Facility  Wed, Apr 13, 8:53 a.m. SEMINOLE-ORLANDO FL DISTRIBUTION CENTER Departed USPS Facility  Wed, Apr 13, 2:00 a.m.  MACON GA DISTRIBUTION CENTER  Arrived at USPS Regional Origin Facility  Tue, Apr 12, 10:09 p.m.  MACON GA DISTRIBUTION CENTER  Accepted at USPS Origin Facility  Tue, Apr 12, 8:54 p.m.  MACON GA DISTRIBUTION CENTER AN  Pre-Shipment Info Sent to USPS, USPS Awaiting Item  Fri, Apr 08, 2:56 p.m.  MACON, GA

04-13-2022, 03:53 PM	#887
DVD Josh Blu-ray Samurai Member since:Jan 2019 4K collection:222 Blu-ray collection:933 DVD collection:229 MA collection:16 Digital collection:373 Trading Score:90	I'm very concerned for condition as mine has been "delayed" by USPS. I'm fairly certain I am going to get a crushed one now.

04-13-2022, 03:59 PM	#888
50strat54 Blu-ray Champion Member since:Sep 2013 Trading Score:86	Oh the joys of Best Buy Exclusive Steelbooks for a HOT movie! Can't wait for The Batman thread on release day

04-13-2022, 04:11 PM	#889
Dynamo of Eternia Blu-ray Knight Top contributor Member since:Dec 2007 4K collection:335 Blu-ray collection:1857 DVD collection:1573 Trading Score:3	Thankfully my Steelbook showed up yesterday in good condition. No thanks to the packing and shipping process. Like others, they threw it in a box with some of those air bubble things (but not really enough to keep it safe). Plus on one side of the box, the tape was broken. I don't think anyone tried to intentionally open it (since it was still in there and it was easy enough to peak inside and see it), but it looked like maybe something was place on it in transit or something that put uneven weight on it and caused the tape to start to split. I guess it's better than shipping it in a bubble envelope, but not by much.

04-13-2022, 04:25 PM	#890
Mugen Power Member Member since:Aug 2014	Add me to the list with a preorder stuck in pre-shipment in Macon, GA. I preordered back in Jan. I called BB and they also told me not to worry, it's not cancelled, but offered a refund if I wanted it. I didn't want that at the moment since I was afraid accepting a refund would cancel the order, which means I'd lose the lower price from back then and also part of the rewards certificate I used at that time.

04-13-2022, 04:59 PM	#892
JayLew84 Active Member Member since:Dec 2010 Location:North Carolina 4K collection:310 Blu-ray collection:1335 DVD collection:112 Trading Score:5	Mine shipped via UPS from the dreaded Shepherdsville, KY distribution center. Showed up in a box around 4:15 yesterday afternoon via UPS. I did pre-order in December at the $29.99 price. I used some reward certificates on the Matrix Resurrections steel on Friday f last week and it arrived yesterday in a bubble mailer via USPS around noon- same distribution center....different packaging. Everything lately is literally a crap shoot.

04-13-2022, 05:37 PM	#893
urLOOKiNatHiMbaby New Member Member since:Jun 2011 4K collection:84 Blu-ray collection:194	Just bit the bullet and bought it off the Bay for $75. Not happy about it, but as a Best Buy employee, it’s not looking great for any more coming ever.

04-13-2022, 06:08 PM	#894
supersix4 Blu-ray Archduke Top contributor Member since:Mar 2007 Blu-ray collection:572 Blu-ray reviews: 53 Trading Score:3	Still preship in GA here too

04-13-2022, 06:08 PM	#895
LoneWolfSones Active Member Member since:Aug 2021 4K collection:67 Blu-ray collection:213 DVD collection:110 Digital collection:1 Blu-ray reviews: 8	Mine was held up. I got a notice saying it should arrive soon...today. Hopefully when I get home. I don't know between the LotR trilogy steelbook I got that was crushed and amazon, they don't take enough care packing these things. My Ghostbusters set miraculously arrived undamaged and Amazon just stuck that in a paper bag.

04-13-2022, 06:27 PM	#897
MarcinL Active Member Member since:Jun 2012 Digital collection:1 Trading Score:114	I'm also waiting for two from Macon GA that I ordered on 12/23/21 for $29.99. Crazy part is I went ahead and ordered 2 more on Saturday 4/9 When they had them in stock for short time since my cousin was looking for one and begged me to keep an eye out. that order came in yesterday from Macon GA but the one I ordered is still MIA with even Besy Buy reps not knowing what happened to it. So "his" order became my order and I told him his order is delayed lol. No way I'm giving my steelbook up and since I paid for both and he was going to pay me back he will be okay. But weird that it appears Best Buy will fulfill recent orders and not ones from first few days and then it hit me... I paid $34.99 for each one this weekend and thats what the price was, BUT first few days when these things went up on pre order 12/23-12/27 or so they were for $29.99. I bet Best Buy is not fulfilling them on purpose and then will cancel claiming no inventory.

04-13-2022, 07:03 PM	#899
Doomsday Clock Senior Member Member since:Nov 2017 4K collection:42 Blu-ray collection:152 iTunes collection:496 Trading Score:78	FWIW I just talked to a rep and was told this Okay, from what I can see here in my system, your order is perfect, already went through, the estimate arrival date is 4/14/2022, that's means your order is in transit and it arrive tomorrow between 8am to 6pm. I asked: Okay, so I'm just not seeing that its been picked up by usps because the system hasnt updated yet? and was told: Correct, the order is supposed to be update in 3-4 hour and you will receive a confirmation email in 2 hours with all the details of the package please check the spam and the junk folder. Which sounds like he's talking out of his ass, but I want to believe lol.

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