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Old 04-13-2022, 10:46 PM   #921
Cboys13 Cboys13 is offline
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Some stores might be getting returns in or something. Just happened to check the app and there were two copies available for ISPU close to me in Costa Mesa, CA.
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Old 04-13-2022, 10:46 PM   #922
IOADan IOADan is offline
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I'm a bundle of emotions waiting to see if my order ever actually ships from Macon, but I guess I just have to continue hoping. Each time I have reached out to them, I have only annoyed myself as the phone and chat agents clearly do not have any ability to help with the situation, other than to say to keep waiting.

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Old 04-13-2022, 10:51 PM   #923
Jzahck Jzahck is offline
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Quote:
Originally Posted by IOADan View Post
I'm a bundle of emotions waiting to see if my order ever actually ships from Macon, but I guess I just have to continue hoping. Each time I have reached out to them, I have only annoyed myself as the phone and chat agents clearly do not have any ability to help with the situation, other than to say to keep waiting.

This is exactly what I'm dealing with. Talking with CS would not help the situation and I don't care enough about the other editions to be in any kind of rush to order a different one before it sells out.

I just want confirmation that the steelbook I pre-ordered half a year ago will arrive.
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Old 04-13-2022, 10:55 PM   #924
Allgood Allgood is offline
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Mine is still stuck on a ship in the pacific waiting for LA port to open along with Justice League.
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Old 04-13-2022, 10:56 PM   #925
TheHighRoller TheHighRoller is offline
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Quote:
Originally Posted by veritas View Post
This is the thing I hate most about best buy. Their customer service is just plain awful. I had a problem a few years ago with something I bought from best buy on black friday a couple of years ago. I needed to do an exchange but they had none in store and they seem to be completely incapable of ordering replacements to the store or to my house. If its a steel book that is totally out of stock then that's one thing but generally they have stock somewhere just not in my area. The closest fix is for me to order another copy and return the defective good and hope they give me a refund for the second one because they are still incapable of doing an exchange. If they fix their supply problem then I could end up with 2 copies of an item which I payed nearly 3 times as much for.

Its a mess and a gamble anytime you have an issue with best buy trying to fix it and also fixing it risks you getting banned because it can turn a single exchange into 2 or 3 returns.
Yeah. That's also one reason I stopped group buys since some asked for them to be checked and some releases were horrible (the PIXAR 4K steelbooks were notorious for damage, and they were also some of the most popular requests).

But yeah, anytime a movie is on display its because the manager is setting at least one aside without it interfering with online order requests or in store inventory that is considered "in stock".

If you see a steelbook on display online, go in and ask to be put on a list in case someone doesn't pick it up in time.
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Old 04-13-2022, 11:22 PM   #926
Texansfan26 Texansfan26 is offline
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Received my steelbook and as I took it out of the box it was so badly dented that it separated from the front of the steelbook. Ugh!!! And of course, no replacement copies.
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Old 04-13-2022, 11:29 PM   #927
rseel rseel is offline
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Same story here, got mine today, box was torn up on the bottom, open it up, and steelbook dented to hell on rear top, reached out to BB customer support via Twitter, no replacements, but they're refunding me $20. Would rather a new copy, but sighs
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Old 04-14-2022, 12:46 AM   #928
tehill tehill is offline
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If anyone is interested, someone is selling just the Steelbook (no discs or digital copy) for just $65.
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Old 04-14-2022, 01:47 AM   #929
cyclorama cyclorama is offline
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Quote:
Originally Posted by tehill View Post
If anyone is interested, someone is selling just the Steelbook (no discs or digital copy) for just $65.
I think you can get the whole package shipped from Canada on eBay for close to $65 US lol.
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Old 04-14-2022, 01:48 AM   #930
iN VTEC iN VTEC is offline
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Macon, GA group member here… just received email that package is on the way…. Crossing fingers!!
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Old 04-14-2022, 01:49 AM   #931
InTheNickOfTime InTheNickOfTime is offline
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I received an email that mine has shipped (from Macon, GA). It'll get here on Monday.
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Old 04-14-2022, 01:53 AM   #932
Mugen Power Mugen Power is offline
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No e-mail yet, but checked the USPS tracking page and it finally shows that the item was received by the distro center. Hoping mine arrives unscathed...
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Old 04-14-2022, 01:57 AM   #933
Jzahck Jzahck is offline
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Quote:
Originally Posted by iN VTEC View Post
Macon, GA group member here… just received email that package is on the way…. Crossing fingers!!
oh holy cow. well i guess we'll see.

No such email so far for me
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Old 04-14-2022, 02:22 AM   #934
Jzahck Jzahck is offline
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Picked up at regional facility!!

Fingers crossed.
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Old 04-14-2022, 02:24 AM   #935
Allgood Allgood is offline
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not manifesting this energy to any of you, but I ordered three different steelbooks from Best Buy and ended up getting the regular 4K. It's what stopped me from buying online.
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Old 04-14-2022, 02:27 AM   #936
Jzahck Jzahck is offline
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Quote:
Originally Posted by Allgood View Post
not manifesting this energy to any of you, but I ordered three different steelbooks from Best Buy and ended up getting the regular 4K. It's what stopped me from buying online.
Why would you say this right as we are given hope?
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Old 04-14-2022, 02:38 AM   #937
Doomsday Clock Doomsday Clock is offline
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No such email yet, but looks like if a couple of us are getting that beautiful email...my chat agent wasn't full of shit earlier at least lol.

Glad at least some of us are getting it.

EDIT: are any of you guys the 29.99 as well? Or did you pay the usual price for it?
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Old 04-14-2022, 02:39 AM   #938
Axeramm Axeramm is offline
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after having a label created the 8th, my copy has finally left Macon and is on the way.
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Old 04-14-2022, 02:48 AM   #939
Mugen Power Mugen Power is offline
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Quote:
Originally Posted by Doomsday Clock View Post
No such email yet, but looks like if a couple of us are getting that beautiful email...my chat agent wasn't full of shit earlier at least lol.

Glad at least some of us are getting it.

EDIT: are any of you guys the 29.99 as well? Or did you pay the usual price for it?
Preordered back in Jan for $29.99 and finally got the shipment e-mail from BB 30 min ago.
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Old 04-14-2022, 02:58 AM   #940
Allgood Allgood is offline
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Quote:
Originally Posted by Jzahck View Post
Why would you say this right as we are given hope?
not sure, just wanted to throw that out there. Hoping I'm wrong!
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