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Old 07-06-2022, 11:39 PM   #221
bubbamoo bubbamoo is offline
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Can’t believe I missed out on drugstore cowboy. If anyone has an extra copy for sale please pm me. Thanks
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Old 07-07-2022, 12:18 AM   #222
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Quote:
Originally Posted by hiraeth View Post
Messaged them via website same day and was sent a replacement, which arrived today...another DVD copy of After We Fell. Despite slip listing Protégé, SKU number was same as AWF. Will message again, but more than likely won't be receiving this title.

Exact same thing happened on my order I received today. Did anyone receive the Protege 4K? just curious....
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Old 07-07-2022, 06:52 AM   #223
spacegh0st spacegh0st is online now
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Stumbled into this thread late to the party, and looks like I missed the Straight Story by mere moments. I placed an order for it and got the cancellation email shortly after, and now it's showing as out of stock.
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Old 07-07-2022, 10:21 AM   #224
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Quote:
Originally Posted by spacegh0st View Post
I placed an order for it and got the cancellation email shortly after, and now it's showing as out of stock.
Check back regularly. Chance it could come back.
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Old 07-07-2022, 01:20 PM   #225
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Originally Posted by hariseldon View Post
Not cheapness, but brand. It's not a region issue, but encode issue with many EU/AUS titles esp those originated with TV sources.

Unmodded US Oppo, LG, and Samsung players can play 50i material without an issue, Sony standalones and PS3 can't . Sony PS4 can, XBox players can, almost (maybe all) every 4k player can. Pioneer, Toshiba, Denon were hit or miss.

Most generic players based off of Chinese mass market chassis (Insignia, Sanyo, store brands, etc) usually have the capability
Yeah, that's what I was getting at to a lesser extent, but didn't word it so well.

I finished the 1st episode and at times the picture quality is shockingly good--better than a lot of my blus that have come out recently.

I noticed Susperia came back yet again (and has since disappeared), I keep missing it because I'm too cheap to pay the $2 shipping. What's wrong with me?
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Old 07-07-2022, 02:06 PM   #226
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Quote:
Originally Posted by Brown Jenkin View Post
I noticed Susperia came back yet again (and has since disappeared), I keep missing it because I'm too cheap to pay the $2 shipping. What's wrong with me?
I ordered it twice and it was canceled twice, so you didn't miss too much.
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Old 07-07-2022, 04:34 PM   #227
dmabuse dmabuse is offline
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Quote:
Originally Posted by jkoffman View Post
I ordered it twice and it was canceled twice, so you didn't miss too much.
I did the same thing.
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Old 07-09-2022, 12:29 AM   #228
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In one of my $3.99 Canadian import BD orders, I was sent the DVD instead of BD for 1 movie. I checked my order and it clearly says "Blu-ray". What is the easiest way to fix this? Email, chat, or phone call? I haven't needed to contact DD before this.
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Old 07-09-2022, 01:34 AM   #229
noiradelic noiradelic is offline
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They don't have chat. Calling is way more effective than email.
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Old 07-10-2022, 03:25 PM   #230
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Quote:
Originally Posted by noiradelic View Post
They don't have chat. Calling is way more effective than email.
For people who have called them recently, is it usually a long time on hold or relatively quick and painless? Is any particular time better to call?
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Old 07-10-2022, 06:31 PM   #231
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Quote:
Originally Posted by AllieFox View Post
For people who have called them recently, is it usually a long time on hold or relatively quick and painless? Is any particular time better to call?
I've only had to call them a few times, and did so just last week, and it was quick and painless.
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Old 07-10-2022, 07:13 PM   #232
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If it was "Honest Thief" same thing happened to me. It is a mixup on their site I think (DVD and Bluray reversed). I asked for a refund as I didn't want them to send out the DVD again. They said that the warehouse would check the listings.
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Old 07-10-2022, 07:32 PM   #233
zeze zeze is offline
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Quote:
Originally Posted by AllieFox View Post
In one of my $3.99 Canadian import BD orders, I was sent the DVD instead of BD for 1 movie. I checked my order and it clearly says "Blu-ray". What is the easiest way to fix this? Email, chat, or phone call? I haven't needed to contact DD before this.
Which title was it?
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Old 07-10-2022, 10:06 PM   #234
AllieFox AllieFox is offline
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Quote:
Originally Posted by zeze View Post
Which title was it?
Quote:
Originally Posted by Deckel View Post
If it was "Honest Thief" same thing happened to me. It is a mixup on their site I think (DVD and Bluray reversed). I asked for a refund as I didn't want them to send out the DVD again. They said that the warehouse would check the listings.
That was it. I just looked at the pictures for each. At the time of purchase I didn't notice the DVD listing shows the BD and vice-versa. It would be cool if they have notes and won't require me to prove I was sent a DVD instead of BD. It would be preferable if they would send me the DVD instead so I can get the BD, but I don't know if they'll do it, or they might correct the mix-up before mine ships and send me another DVD.

That means it's safest to ask for a refund and pay more to buy the US BD.
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Old 07-11-2022, 01:21 AM   #235
zeze zeze is offline
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Quote:
Originally Posted by AllieFox View Post
That was it. I just looked at the pictures for each. At the time of purchase I didn't notice the DVD listing shows the BD and vice-versa. It would be cool if they have notes and won't require me to prove I was sent a DVD instead of BD. It would be preferable if they would send me the DVD instead so I can get the BD, but I don't know if they'll do it, or they might correct the mix-up before mine ships and send me another DVD.

That means it's safest to ask for a refund and pay more to buy the US BD.
I ordered the DVD listing today as the UPC code matches the blu-ray version. Hope they don't fix the mistake before they ship out my order.
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Old 07-11-2022, 08:44 PM   #236
filmgenius89 filmgenius89 is online now
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is there a code for deepdiscount at the moment?

I keep seeing something about a perpetual code, but can't seem to find what it is.

About to place an order.

Thank you much!
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Old 07-11-2022, 09:14 PM   #237
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Quote:
Originally Posted by filmgenius89 View Post
is there a code for deepdiscount at the moment?

I keep seeing something about a perpetual code, but can't seem to find what it is.

About to place an order.

Thank you much!
Deep10 and Plunge are the 10% off, one-time use, perpetual codes
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Old 07-11-2022, 09:15 PM   #238
AllieFox AllieFox is offline
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Quote:
Originally Posted by zeze View Post
I ordered the DVD listing today as the UPC code matches the blu-ray version. Hope they don't fix the mistake before they ship out my order.
Did you order the Honest Thief DVD listing today as part of a $25+ order or did you pay extra for shipping? I don't have anything else I want to buy now.

It was almost 10 minutes on hold to call them. I was told I have to send back the incorrect Honest Thief DVD with a label they'll send me to get my $3.39 + tax refund. I was told if I want to try to order the incorrect DVD to get the BD, I would have to place another order. I think it's easier to buy the US BD for around $8 during Target B2G1F.
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Old 07-11-2022, 09:22 PM   #239
D100200 D100200 is offline
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Quote:
Originally Posted by AllieFox View Post
Did you order the Honest Thief DVD listing today as part of a $25+ order or did you pay extra for shipping? I don't have anything else I want to buy now.

It was almost 10 minutes on hold to call them. I was told I have to send back the incorrect Honest Thief DVD with a label they'll send me to get my $3.39 + tax refund. I was told if I want to try to order the incorrect DVD to get the BD, I would have to place another order. I think it's easier to buy the US BD for around $8 during Target B2G1F.
My goodness that sounds like horrible customer service. Even random eBay sellers will sometimes just tell you to keep it if they send you the wrong item.
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Old 07-11-2022, 11:55 PM   #240
Captain N Captain N is offline
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Quote:
Originally Posted by AllieFox View Post
Did you order the Honest Thief DVD listing today as part of a $25+ order or did you pay extra for shipping? I don't have anything else I want to buy now.

It was almost 10 minutes on hold to call them. I was told I have to send back the incorrect Honest Thief DVD with a label they'll send me to get my $3.39 + tax refund. I was told if I want to try to order the incorrect DVD to get the BD, I would have to place another order. I think it's easier to buy the US BD for around $8 during Target B2G1F.
I'm in your shoes, too, on Honest Thief. Sounds like I'll need to mail it back.
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