Diabolik DVD Packaging and Coupons

[Brucaliffo]

Very poor experience.
I bought two steelbooks and asked to take care to packaging, since I live far distant, in Italy.
They use a small box with a bubble wrap bag, the steelbooks were free of float inside.
Because of their poor package, I received damaged products, dents, loose discs and I can hear plastic pieces inside if I shake one of them.
Contacted customer care, they reply on another mail and said the return costs will be credited in the form of shop credit, BUT they don't ship me steelbook anymore, so the shop credit is a joke.
Very, very bad experience.
If that is the assistance and way of packaging, buy with confidence from DeepDiscount or Amazon...