Unobstructed View

[balthazar_bee]

As a contrarian response to reading a lot of over the top impatience on these boards, I find myself making excuses for shipping delays from these guys. "Oh well, what's another week or two," or "I'm sure it's out of their control." (I know, very much the Canadian stereotype on my part.)

But I pre-ordered Cobra in April, man. They have not shipped, they have not been in touch, and their website says it's been in stock even since it's street date on July 22.

And yet again, I'm making excuses: "They're probably waiting to send it with my subsequent Texas Chainsaw order, which will likely ship this week."

Before you ask, I do resist sending inquiries or complaints in cases like this, because I feel like it ruins the experiment. Just how long will they keep me waiting?

[Deadend45]

Originally Posted by balthazar_bee

Before you ask, I do resist sending inquiries or complaints in cases like this, because I feel like it ruins the experiment. Just how long will they keep me waiting?

If its in-stock like you wrote then Not emailing UV is a mistake on your part.

[balthazar_bee]

Well, as I say it's an experiment. And the mistake is on their part, no? Should I have to pester an online retailer to complete the one service they're supposed to perform? The whole thing feels very stupid. (I do laugh imagining how many emails they get about shipping, packaging, "WHEN?!?!?!" Based on the stuff I see on these boards day after day, that is... not a job I would want.)

[bdmckinl]

Originally Posted by balthazar_bee

Well, as I say it's an experiment.

If you ordered it along with the TCM that released this week, you’re absolutely right that’s why they waited (given this unwritten ‘ship when >80% of the order is in stock’ rule I’ve now learned about) and hopefully you see it in your mailbox Tuesday!