My cell bill is $436.00!

[jadedeath]

Originally Posted by John72953

Canada has one of the most expensive cellphone rate plans in the world. Up until recently there were only 2 National service providers and a few Regional ones. Last year some of the spectrum was auctioned off, and we should see the arrival of more competition shortly. Hopefully this will reduce our costs as subscribers, which competition has a tendency to do.

My issue is not with the plan I have, but with the screwup of the hardware charge. I can except the cancellation plan fee, after all I requested it. But to charge me $275 when in fact it should have only been $79 is beyond my comprehension. Wireless Etc. and I were on the phone with Rogers off and on for close to an hour to get all the details ironed out and confirmed.

I use my phone as a phone and rarely for anything esle. I am not a cell phone browser or downloader, but I chose the iPhone (was a choice between the Blackberry Bold and Storm) as I do like to check my email during the day. The voice/data pan plus taxes should run around $80, which I'm fine with.

John

There have been more than 2 for a very VERY long time now.

Virgin mobile springs immediately to mind.

And Amp'd from the states attempted to move up here {they had a retailer at King and John area in Toronto} for all of about 5 minutes, but then I guess noone wanted to buy into their phone plans and they folded up shop.

I used to work for Rogers and the only thing that they do with regards to customer service is pay lip service to the term.

Any chance that that pack of corporate yes-men will have to take your money from them, they will do so.

It's only upon threatening to quit your service is when they get antsy about losing customers and actually want to start offering deals. Every time my cellphone comes up for renewal of contract I always ALWAYS threaten to cancel if they don't start offering deals. Hell, after I canceled my cable with them {I'm starting to transition to other providers for everything} they called me a week later trying to offer me a deal {I canceled because of the CRTC ruling that they're passing on to the customer}

In short, they're @$$holes that are only looking out for the bottom line and want to screw the customer in any possible way they can.

Logan

[Johnny Vinyl]

Originally Posted by jadedeath

There have been more than 2 for a very VERY long time now.

Virgin mobile springs immediately to mind.

And Amp'd from the states attempted to move up here {they had a retailer at King and John area in Toronto} for all of about 5 minutes, but then I guess noone wanted to buy into their phone plans and they folded up shop.

I used to work for Rogers and the only thing that they do with regards to customer service is pay lip service to the term.

Any chance that that pack of corporate yes-men will have to take your money from them, they will do so.

It's only upon threatening to quit your service is when they get antsy about losing customers and actually want to start offering deals. Every time my cellphone comes up for renewal of contract I always ALWAYS threaten to cancel if they don't start offering deals. Hell, after I canceled my cable with them {I'm starting to transition to other providers for everything} they called me a week later trying to offer me a deal {I canceled because of the CRTC ruling that they're passing on to the customer}

In short, they're @$$holes that are only looking out for the bottom line and want to screw the customer in any possible way they can.

Logan

Thanks Logan!

Virgin Mobile doesn't exactly come to mind as a National player. I was referring to Rogers and Bell, with perhaps Telus on the sidelines. Anyway, it doesn't really matter.

Rest assured that I will get this resolved satisfactorily. I am a very patient person, as several members here can attest to, but don't get my back up...which is what they've done.

From personal experience in dealing with Rogers and Bell for my cell, phone, cable and internet needs, I have found Rogers to be the most anal and difficult to deal with. I sometimes wonder why I stay with them for even my cell phone needs, but I have my own reasons for that.

John

[jadedeath]

Originally Posted by John72953

Thanks Logan!

Virgin Mobile doesn't exactly come to mind as a National player. I was referring to Rogers and Bell, with perhaps Telus on the sidelines. Anyway, it doesn't really matter.

Rest assured that I will get this resolved satisfactorily. I am a very patient person, as several members here can attest to, but don't get my back up...which is what they've done.

From personal experience in dealing with Rogers and Bell for my cell, phone, cable and internet needs, I have found Rogers to be the most anal and difficult to deal with. I sometimes wonder why I stay with them for even my cell phone needs, but I have my own reasons for that.

John

No worries amigo.

The more people that talk about it, the more things will change.

The one massive problem I had with Rogers when I was with them, was the fact that they MIGHT listen to a customer with regards to how to change things, but they won't listen to their employees at all, if you're not towing the party line, then you're practically washed out.

Logan

[Anthony P]

I see three national players (then again I don’t know how visible they are elsewhere), Bell, Telus and Rogers and they have been around for a long time ( Personally I like Rogers the least, I think they use the power of being the oly GSM based provider for higher prices and less service)

There used to be Fido which was relatively big at some point but they where bought by Rogers some years ago (but the brand still exists)

And Virgin was always partially owned by Bell (50/50 originally) but since early this year it owns 100% of it (like Solo).

[supersix4]

my high school cell bills cost me my car back in 03-04

$2900

$1500

and $600 before I got it under control.

lol since that 600 I haven't gone over once.

[sfmarine]

That is a big much for a cell phone bill. Hope you get it straightened out.

[Johnny Vinyl]

Originally Posted by sfmarine

That is a big much for a cell phone bill. Hope you get it straightened out.

Trust me, I will! I'm a tenacious bast*rd when I have to be! LOL!

John

[jadedeath]

Originally Posted by Anthony P

I see three national players (then again I don’t know how visible they are elsewhere), Bell, Telus and Rogers and they have been around for a long time ( Personally I like Rogers the least, I think they use the power of being the oly GSM based provider for higher prices and less service)

There used to be Fido which was relatively big at some point but they where bought by Rogers some years ago (but the brand still exists)

And Virgin was always partially owned by Bell (50/50 originally) but since early this year it owns 100% of it (like Solo).

I dunno if you guys have Koodo as well, {Telus} and Solo is also owned by Bell.

Logan