Help with Panasonic DMP-BD60K... - Blu-ray Forum

hiimbored · 12-21-2009, 05:29 AM

So I've been using this Blu-Ray player for a couple months now. I put in the Inglourious Basterds Blu-Ray and it goes through the menu and everything, but when the movie is supposed to start, it just sits on a black screen. I can't press any buttons except stop. I tried it a second time and it still wouldn't work. So I went online and downloaded the latest firmware, burned it, and put it in. After "updating," my Blu-Ray player opened up and said UPD NG. Afterwards, the player just keeps opening and closing saying "Insert Disc" and won't even turn off unless I unplug it. After reading a little bit, I found at that it was a problem that I burned it with Windows Vista. So then I burned it with my friend's computer (which is on Windows XP), but the exact same thing happened. It just keeps opening and closing and it won't let me play any movies. What should I do? Thanks.

BarkingGhost · 12-21-2009, 11:23 AM

Quote:

Originally Posted by hiimbored

So I've been using this Blu-Ray player for a couple months now. I put in the Inglourious Basterds Blu-Ray and it goes through the menu and everything, but when the movie is supposed to start, it just sits on a black screen. I can't press any buttons except stop. I tried it a second time and it still wouldn't work. So I went online and downloaded the latest firmware, burned it, and put it in. After "updating," my Blu-Ray player opened up and said UPD NG. Afterwards, the player just keeps opening and closing saying "Insert Disc" and won't even turn off unless I unplug it. After reading a little bit, I found at that it was a problem that I burned it with Windows Vista. So then I burned it with my friend's computer (which is on Windows XP), but the exact same thing happened. It just keeps opening and closing and it won't let me play any movies. What should I do? Thanks.

Are you unable to upgrade via the Internet, using the Ethernet port on the back?

hiimbored · 12-21-2009, 04:24 PM

I don't think I'm unable, I just dont know how.

un4gvn94538 · 12-21-2009, 04:30 PM

call panasonic and have them fix it. its not the first time something similar has happened. with me it stopped playing any blus (dvd ok) after an update via ethernet cable. cant go back to a previous firmware version so i had to send it in.

OUintheATL · 12-21-2009, 05:41 PM

Similar thing happened to me with the Inglourious Basterds BD. Updated the firmware via CD-Rom and the disc will now play, but now the audio transfer from the BD player to the AV receiver is screwed up. Have checked all connections and cables into the receiver and the only input affected is the HDMI from the BD player.

hiimbored · 12-21-2009, 05:46 PM

Well I just called Panasonic and they told me I need to send it in to them for repairs. The guy I spoke to hadn't ever heard of this problem. He also said the I need to buy an SD Card of at least 1 GB in order to play Inglourious Basterds. Are there any other options or am I gonna have to send it in? I'd like to just get rid of this Blu-Ray player and get a better one.

hiimbored · 12-21-2009, 05:50 PM

So how do I update using the ethernet port? I'd like to try that before sending it in.

un4gvn94538 · 12-21-2009, 06:25 PM

Quote:

Originally Posted by hiimbored

Well I just called Panasonic and they told me I need to send it in to them for repairs. The guy I spoke to hadn't ever heard of this problem. He also said the I need to buy an SD Card of at least 1 GB in order to play Inglourious Basterds. Are there any other options or am I gonna have to send it in? I'd like to just get rid of this Blu-Ray player and get a better one.

you shouldnt have to buy a sd card to play a movie. its suppose to be for bd-live not blu ray playback. im not getting rid of mine since it plays fine since its been returned to me from panny but also becuase of the price diff between when i bought when it was released and now. so instead its going to the bedroom and i bought the opppo.

Quote:

Originally Posted by hiimbored

So how do I update using the ethernet port? I'd like to try that before sending it in.

you have to configure your internet connection and your network settings on the player. check the manual. if you dont have one check the link on the first post of this thread. but i doubt it will work. if your player is already updated to the current firmware, it will say so wether its working or not and i dont think you can roll back to a previous one.

hiimbored · 12-21-2009, 06:55 PM

So should it play Inglourious Basterds after they return it to me?

Yea, I can't do anything to the Blu-Ray player anymore, the tray just keeps opening everytime I close it. Kind of lame that I have to pay for shipping to Panasonic for a problem with their product.

rubystone356 · 12-21-2009, 07:10 PM

hold on..

there is a problem with this title. you dont need a SD card to play it. when I talked with panasonic. they were aware of the problem and looking into it.
just have to patient. what I am saying is that you don;t need to send the player in.

Jacob

hiimbored · 12-21-2009, 07:17 PM

Quote:

Originally Posted by rubystone356

hold on..

there is a problem with this title. you dont need a SD card to play it. when I talked with panasonic. they were aware of the problem and looking into it.
just have to patient. what I am saying is that you don;t need to send the player in.

Jacob

Now I have to send it in because it's so screwed up after trying to install the newest firmware.

un4gvn94538 · 12-21-2009, 08:01 PM

not sure what the trouble is. i had no issue playing this movie. just longer than normal start up. slow being normal

hiimbored · 12-21-2009, 08:29 PM

Quote:

Originally Posted by un4gvn94538

not sure what the trouble is. i had no issue playing this movie. just longer than normal start up. slow being normal

Do you use a Panasonic DMP-BD60K?

un4gvn94538 · 12-21-2009, 10:20 PM

Quote:

Originally Posted by hiimbored

Do you use a Panasonic DMP-BD60K?

yeah, same model.

hiimbored · 12-21-2009, 10:36 PM

Really? Did you have the latest firmware? I wonder why one would work and the other wouldn't.

un4gvn94538 · 12-21-2009, 11:31 PM

Quote:

Originally Posted by hiimbored

Really? Did you have the latest firmware? I wonder why one would work and the other wouldn't.

same reason why same firmware broke blu ray playback for me and no one else i guess..

yes i have the latest firmware. the firmware before the lastest was done at the repair shop. i was afraid to update but since i still have a warranty ill make them fix it again. also, dont let them make you pay for shipping. they tried that with me. i told them it was only four months old and thier firmware broke the playback and they wanted me to pay?! dont think so.

xcntuatd77 · 12-21-2009, 11:43 PM

Iv been through the PS3, bdp-05fd, and now i have the oppo.

the oppo is the king of all bluray players for a steal.

It truly is the worry free best bluray player in terms of build quality, premium look, construction, aesthetics/look, functionality, and playback speed.

The upconvert is so dam good it is like blu-ray quality.

I couldnt tell the difference watching the ugly truth in SD upconvereted by it, or the blu-ray itself

hiimbored · 12-21-2009, 11:49 PM

Isn't the Oppo like $500? Anyway, I just called Panasonic again and got them to e-mail me a shipping label, but they said it would take from 3-5 days for some reason.

un4gvn94538 · 12-21-2009, 11:55 PM

Quote:

Originally Posted by hiimbored

Isn't the Oppo like $500? Anyway, I just called Panasonic again and got them to e-mail me a shipping label, but they said it would take from 3-5 days for some reason.

the oppo is 500. i wish i paid more and got that in the first place (paid 255 for the panny when it first released) instead. i cant wait till it gets here on the 24th

JJ · 12-22-2009, 12:17 AM

Strange - my DMP-BD35, last year's model, wouldn't play Basterds either. Just got stuck on the menu music over and over.

[Show spoiler]

I had to use my PS3. I updated the firmware, and hope it didn't make it go nuts. Let me try it out to make sure - but I'm in the market for a new player just in case.

12-21-2009, 05:29 AM	#1
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	Help with Panasonic DMP-BD60K... So I've been using this Blu-Ray player for a couple months now. I put in the Inglourious Basterds Blu-Ray and it goes through the menu and everything, but when the movie is supposed to start, it just sits on a black screen. I can't press any buttons except stop. I tried it a second time and it still wouldn't work. So I went online and downloaded the latest firmware, burned it, and put it in. After "updating," my Blu-Ray player opened up and said UPD NG. Afterwards, the player just keeps opening and closing saying "Insert Disc" and won't even turn off unless I unplug it. After reading a little bit, I found at that it was a problem that I burned it with Windows Vista. So then I burned it with my friend's computer (which is on Windows XP), but the exact same thing happened. It just keeps opening and closing and it won't let me play any movies. What should I do? Thanks.

12-21-2009, 08:01 PM	#12
un4gvn94538 Blu-ray Knight Top contributor Member since:Dec 2007 Location:Limbo (Bakersfield, Ca.) 4K collection:143 Blu-ray collection:811 DVD collection:54 Digital collection:1494 Trading Score:277	not sure what the trouble is. i had no issue playing this movie. just longer than normal start up. slow being normal Last edited by un4gvn94538; 12-21-2009 at 08:04 PM.

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12-21-2009, 04:24 PM	#3
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	I don't think I'm unable, I just dont know how.

12-21-2009, 04:30 PM	#4
un4gvn94538 Blu-ray Knight Top contributor Member since:Dec 2007 Location:Limbo (Bakersfield, Ca.) 4K collection:143 Blu-ray collection:811 DVD collection:54 Digital collection:1494 Trading Score:277	call panasonic and have them fix it. its not the first time something similar has happened. with me it stopped playing any blus (dvd ok) after an update via ethernet cable. cant go back to a previous firmware version so i had to send it in.

12-21-2009, 05:41 PM	#5
OUintheATL Member Member since:Jun 2009 Blu-ray collection:518	Similar thing happened to me with the Inglourious Basterds BD. Updated the firmware via CD-Rom and the disc will now play, but now the audio transfer from the BD player to the AV receiver is screwed up. Have checked all connections and cables into the receiver and the only input affected is the HDMI from the BD player.

12-21-2009, 05:46 PM	#6
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	Well I just called Panasonic and they told me I need to send it in to them for repairs. The guy I spoke to hadn't ever heard of this problem. He also said the I need to buy an SD Card of at least 1 GB in order to play Inglourious Basterds. Are there any other options or am I gonna have to send it in? I'd like to just get rid of this Blu-Ray player and get a better one.

12-21-2009, 05:50 PM	#7
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	So how do I update using the ethernet port? I'd like to try that before sending it in.

12-21-2009, 06:55 PM	#9
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	So should it play Inglourious Basterds after they return it to me? Yea, I can't do anything to the Blu-Ray player anymore, the tray just keeps opening everytime I close it. Kind of lame that I have to pay for shipping to Panasonic for a problem with their product.

12-21-2009, 07:10 PM	#10
rubystone356 Blu-ray Samurai Top contributor Member since:Oct 2007 Home Theater Gallery:1 4K collection:98 Blu-ray collection:1243 DVD collection:284 Digital collection:690 iTunes collection:19	hold on.. there is a problem with this title. you dont need a SD card to play it. when I talked with panasonic. they were aware of the problem and looking into it. just have to patient. what I am saying is that you don;t need to send the player in. Jacob

12-21-2009, 10:36 PM	#15
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	Really? Did you have the latest firmware? I wonder why one would work and the other wouldn't.

12-21-2009, 11:43 PM	#17
xcntuatd77 Expert Member Member since:Aug 2007 Trading Score:19	Iv been through the PS3, bdp-05fd, and now i have the oppo. the oppo is the king of all bluray players for a steal. It truly is the worry free best bluray player in terms of build quality, premium look, construction, aesthetics/look, functionality, and playback speed. The upconvert is so dam good it is like blu-ray quality. I couldnt tell the difference watching the ugly truth in SD upconvereted by it, or the blu-ray itself

12-21-2009, 11:49 PM	#18
hiimbored Active Member Member since:Sep 2009 4K collection:231 Blu-ray collection:958 DVD collection:15 Trading Score:6	Isn't the Oppo like $500? Anyway, I just called Panasonic again and got them to e-mail me a shipping label, but they said it would take from 3-5 days for some reason.

12-22-2009, 12:17 AM	#20
JJ Blu-ray Count Top ranked HT gallery Member since:Jul 2007 Location:Miami, FL Home Theater Gallery:99 4K collection:619 Blu-ray collection:1293 DVD collection:31 Digital collection:5 Blu-ray reviews: 18 Trading Score:203	Strange - my DMP-BD35, last year's model, wouldn't play Basterds either. Just got stuck on the menu music over and over. [Show spoiler] I had to use my PS3. I updated the firmware, and hope it didn't make it go nuts. Let me try it out to make sure - but I'm in the market for a new player just in case.

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