The Criterion Collection - Page 1033 - Blu-ray Forum

liquidice · 11-24-2010, 11:20 PM

just received "Thin Red Line" from B&N in the mail, and the top left back corner of the case was cracked pretty bad. I emailed Jon Mulvaney at Criterion, and he responded within seconds to send me a new clear case.

Way to go Criterion, customer satisfaction is #1 with you guys, and it shows.

Impressed

Crimson King · 11-24-2010, 11:25 PM

Quote:

Originally Posted by liquidice

just received "Thin Red Line" from B&N in the mail, and the top left back corner of the case was cracked pretty bad. I emailed Jon Mulvaney at Criterion, and he responded within seconds to send me a new clear case.

Way to go Criterion, customer satisfaction is #1 with you guys, and it shows.

Impressed

Betcha "Jon Mulvaney" is not a real person, just a group of people who work @ Criterion.

ccfixx · 11-24-2010, 11:29 PM

Quote:

Originally Posted by BillyJack

Betcha "Jon Mulvaney" is not a real person, just a group of people who work @ Criterion.

I'll take that bet. I met him last December when I was down in NYC.

CC

ccfixx · 11-24-2010, 11:31 PM

All packaging from criterionforum.org...

America Lost and Found: The BBS Story

Cronos

CC

also · 11-24-2010, 11:31 PM

Quote:

Originally Posted by liquidice

just received "Thin Red Line" from B&N in the mail, and the top left back corner of the case was cracked pretty bad. I emailed Jon Mulvaney at Criterion, and he responded within seconds to send me a new clear case.

Way to go Criterion, customer satisfaction is #1 with you guys, and it shows.

Impressed

Do you have to pay for that? My Crumb case is well cracked along the top, but I figured I'd have to drop some money to replace it, so I let it go like the cool cucumber that I am. However...

ccfixx · 11-24-2010, 11:37 PM

Quote:

Originally Posted by also

Do you have to pay for that? My Crumb case is well cracked along the top, but I figured I'd have to drop some money to replace it, so I let it go like the cool cucumber that I am. However...

If I every have a problem with damaged packaging that isn't my fault I always attach a photo or two along with my e-mail. I don't wait weeks to do it, either. I make it a point to send off the e-mail as soon as possible. I sometimes even send a photo of my receipt/invoice. I've never had a problem by providing this small courtesy along with my e-mails to Criterion. Just this week I had to send off my DVD of "Sawdust And Tinsel" because the inner plastic ring was cracked when I opened it. You have to send back the damaged discs to Criterion, but then they send you a replacement.

CC

greekak229 · 11-24-2010, 11:43 PM

I cannot wait for Cronos. It will be a terrific Blu-ray release, no doubt.

Anyway, I just watched The Magician and thoroughly enjoyed it. Fantastic imagery, and that attic scene was particularly great. Oh, and the character of Sara was wicked hot! I can say that, I'm still a teenager. Never got tired of her scenes.

Marcus Wright · 11-24-2010, 11:45 PM

Got The Thin Red Line.

Now I have something to do on Saturday or Sunday evening.

Today, its either I-Robot or the Departed.

aggienader08 · 11-24-2010, 11:51 PM

Quote:

Originally Posted by ccfixx

All packaging from criterionforum.org...

America Lost and Found: The BBS Story

Cronos

CC

Thanks for the link CC! Whoever did the artwork for the BBS set should be commended. Looks beautiful.

Crimson King · 11-24-2010, 11:53 PM

Would like to see Peter Greenaway's "The Cook, The Thief, His Wife and Her Lover" get the royal CC treatment.

Crimson King · 11-24-2010, 11:56 PM

Just got an awesome email, BBS set is on the way! They even changed the shipping addy so my uncle can recieve it while on my vacation!

HAPPY TURKEY ALL MY CRITERION BUDDIES!

larry47591 · 11-25-2010, 12:01 AM

Yeah mine shipped too sweet

rkish · 11-25-2010, 12:08 AM

Quote:

Originally Posted by ShellOilJunior

Who's da steelbookz addict here?

Actually, now that I think of it...I would be...got my first steelbook in the mail today...Royal Mail

rkish · 11-25-2010, 12:12 AM

Hey...I just realized. Based on the number of replies, we're in second place behind the "The BD Slipcover List and Discussion Thread"...

What a chatty group!

wmermine1 · 11-25-2010, 12:44 AM

Has anyone who got the email from B&N saying their BBS Story was delayed now received a shipping email? I'm looking for some hope that my order might ship soon!

Beta Man · 11-25-2010, 01:12 AM

Quote:

Originally Posted by BillyJack

Just got an awesome email, BBS set is on the way! They even changed the shipping addy so my uncle can recieve it while on my vacation!

HAPPY TURKEY ALL MY CRITERION BUDDIES!

Me too.... I can rest easy now!

Quote:

Originally Posted by larry47591

Yeah mine shipped too sweet

Must have been a good sized order to fill in the remaining requests....

Quote:

Originally Posted by wmermine1

Has anyone who got the email from B&N saying their BBS Story was delayed now received a shipping email? I'm looking for some hope that my order might ship soon!

Nope..... Nobody.

Quote:

Originally Posted by rkish

Old men need love too...

I turned 32 Friday...... how many more years do I have until I go deaf and blind? (I've got the "Dumb" part down thank you very much

)

wmermine1 · 11-25-2010, 01:14 AM

In my defense, I saw people saying they had gotten an email saying it shipped, but I didn't go back to see if those were the same people who had posted about getting the delayed notice.

Beta Man · 11-25-2010, 01:18 AM

I'm just giving you a hard time

rkish · 11-25-2010, 01:19 AM

Quote:

Originally Posted by Beta Man

I turned 32 Friday...... how many more years do I have until I go deaf and blind? (I've got the "Dumb" part down thank you very much

)

I've got 20 years on ya Sonny! No crocodile tears for you yet!

Crimson King · 11-25-2010, 01:19 AM

Quote:

Originally Posted by Beta Man

Me too.... I can rest easy now!

Must have been a good sized order to fill in the remaining requests....

Nope..... Nobody.

Thanks, just got my $5.99 Image blu-ray copies of Time Bandits, The Long Good Friday, Mona Lisa and Withnail and I. I posted that here because there are DVD Criterion versions of all these titles. (I figured for 5.99 a pop, what the hell)

Gonna watch "Withnail and I" tonite, never seen that one but I'm a sucker for a good ol' British film, and it's on the BFI top 100 list!

Similar Threads
thread	Forum	Thread Starter	Replies	Last Post
Criterion Collection	Wish Lists	Chushajo	26	08-14-2025 12:45 PM
Criterion Collection?	Newbie Discussion	ChitoAD	68	01-02-2019 10:14 PM
Criterion Collection Question. . .	Blu-ray Movies - North America	billypoe	31	01-18-2009 02:52 PM
The Criterion Collection goes Blu!	Blu-ray Technology and Future Technology	bferr1	164	05-10-2008 02:59 PM

11-24-2010, 11:20 PM	#20641
liquidice Mad Scientist Top ranked HT gallery Member since:Jun 2008 Location:Milwaukee Home Theater Gallery:43 Blu-ray collection:384 Blu-ray reviews:6	just received "Thin Red Line" from B&N in the mail, and the top left back corner of the case was cracked pretty bad. I emailed Jon Mulvaney at Criterion, and he responded within seconds to send me a new clear case. Way to go Criterion, customer satisfaction is #1 with you guys, and it shows. Impressed

11-24-2010, 11:31 PM	#20644
ccfixx Blu-ray Samurai Member since:Jan 2008 Location:Rhode Island Blu-ray collection:97 DVD collection:1 Blu-ray reviews:3 Trading Score:19	All packaging from criterionforum.org... America Lost and Found: The BBS Story Cronos CC

11-24-2010, 11:43 PM	#20647
greekak229 Blu-ray Guru Top contributor Member since:May 2009 Location:Los Angeles 4K collection:2 Blu-ray collection:1361 DVD collection:3 Blu-ray reviews: 8	I cannot wait for Cronos. It will be a terrific Blu-ray release, no doubt. Anyway, I just watched The Magician and thoroughly enjoyed it. Fantastic imagery, and that attic scene was particularly great. Oh, and the character of Sara was wicked hot! I can say that, I'm still a teenager. Never got tired of her scenes.

11-24-2010, 11:45 PM	#20648
Marcus Wright Blu-ray Samurai Member since:May 2010 Location:Toronto, Canada Home Theater Gallery:17 Blu-ray collection:143 Blu-ray reviews:13 Trading Score:23	Got The Thin Red Line. Now I have something to do on Saturday or Sunday evening. Today, its either I-Robot or the Departed.

11-24-2010, 11:53 PM	#20650
Crimson King Blu-ray Prince Member since:Oct 2009 Blu-ray reviews: 19 Trading Score:683	Would like to see Peter Greenaway's "The Cook, The Thief, His Wife and Her Lover" get the royal CC treatment.

11-24-2010, 11:56 PM	#20651
Crimson King Blu-ray Prince Member since:Oct 2009 Blu-ray reviews: 19 Trading Score:683	Just got an awesome email, BBS set is on the way! They even changed the shipping addy so my uncle can recieve it while on my vacation! HAPPY TURKEY ALL MY CRITERION BUDDIES!

11-25-2010, 12:01 AM	#20652
larry47591 Special Member Member since:Oct 2008 Location:Indiana Blu-ray collection:2368 Trading Score:75	Yeah mine shipped too sweet

11-25-2010, 12:12 AM	#20654
rkish Blu-ray Samurai Member since:May 2008 Location:Dutchess County New York Blu-ray collection:581 DVD collection:57 Blu-ray reviews:1	Hey...I just realized. Based on the number of replies, we're in second place behind the "The BD Slipcover List and Discussion Thread"... What a chatty group!

11-25-2010, 12:44 AM	#20655
wmermine1 Active Member Member since:Jan 2010 4K collection:- Blu-ray collection:- Trading Score:7	Has anyone who got the email from B&N saying their BBS Story was delayed now received a shipping email? I'm looking for some hope that my order might ship soon!

11-25-2010, 01:14 AM	#20657
wmermine1 Active Member Member since:Jan 2010 4K collection:- Blu-ray collection:- Trading Score:7	In my defense, I saw people saying they had gotten an email saying it shipped, but I didn't go back to see if those were the same people who had posted about getting the delayed notice.

11-25-2010, 01:18 AM	#20658
Beta Man Moderator Top contributor Member since:Jan 2008 Location:Juuuuuuuust A Bit Outside.... Home Theater Gallery:4 Blu-ray collection:268 Blu-ray reviews: 18 Trading Score:25	I'm just giving you a hard time

Best Blu-ray Movie Deals