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		Blu-ray Forum > Home Theater > Home Theater General Discussion
Onkyo 805 Problem!!!

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12-17-2007, 06:43 PM	#17
Petra_Kalbrain Blu-ray Archduke Top contributor Member since:Jul 2007 Location:Vancouver, BC 4K collection:5 Blu-ray collection:561 Blu-ray reviews:3 Trading Score:20	UPDATE: Onkyo customer support is being absolutely ludicrous regarding this whole situation! They make a great product... WHEN IT WORKS!!! So this is my official lodging of a warning complaint to ALL CONSUMERS reading this. IF YOU BUY ONKYO, MAKE SURE TO HAVE PURCHASED FROM A REPUTABLE DEALER WHEN IT COMES TO SERVICE. And this is where the plug comes in... VANN'S APPLIANCE'S (www.vanns.com), despite the "black & white" warranty situation that states "warranty is only valid to those with a U.S. residency address", has gladly (and almost instantly for that fact) offered to take care of shipping the unit back to them and shipping me a new unit. That's a hefty charge for them to satisfy a foreign customer. Send them some love if you can folks. They obviously care about their customers regardless of nationality.

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