Sopranos

[ckenisell]

Originally Posted by mystiksuicide

Hopefully I can buy it next year if they ever go on special.

See, that's the funny thing. On Black Friday, Best Buy ran an ad that had "ALL HBO Seasons for 50% off". There was an * on it, but when I read the fine print, it STILL didn't specify which format. It did NOT specifically state which format (DVD, Blu or even HD-DUD). So, I got the Blu-Ray version of Sopranos Season 6 Part II and stood in the mile long line (which moved surprisingly fast). When I got up to the counter, it rang up full price ($110 ) So, I showed the check-out-chick the ad. She said, "That's for the DVDs only and I will not honor that." I said, "OK. Let me speak to your manager." She had the nerve to say, "He is going to tell you the same thing." I said, "OK, let him tell me."

So, this hot-head jack @$$ manager comes up thinking he was all the shi+ and I showed him what was going on. He said, "It's for the DVD only and I'm not going to honor it." I had NEVER gotten into ANY kind of argument with these people, but I was in a VERY fun mood. I wanted to see if I could get thrown out of the store on principal. So I started YELLING and SCREAMING at the guy so that other customers would see me. I was yelling things like, "SO YOU'RE NOT GOING TO HONOR WHAT YOUR AD SPECIFICALLY STATES RIGHT HERE IN BLACK AND WHITE." He was saying things like, "We received a special pallet of HBO seasons on DVD specifically for that and you didn't get that Blu-Ray off of that pallet." So, I responded, "Show me, in this ad, where it says I have to take it off of a specific pallet." I told him that it was "BAIT AND SWITCH" and "FALSE ADVERTISING." He kept saying that the ad was for DVD only and I said, "What is your definition of the word 'all'"? LOL The ad said "All HBO seasons." I even said, "So, does 'all' mean to you, the DVD, but not the Blu-Ray?" He said he wouldn't honor it. I asked him for his name and the number to corporate. He said "gladly" and proceded to give me ANOTHER MANAGER'S business card with the corporate phone number on the back. I saw the name didn't match his name tag and asked to speak to the manager whos name was on the card.

Finally, he got SO tired of my yelling at him in front of other customers that he brought over the other manager. You know how they wear the wireless headsets? The original manager was trash talking me to the manager that was standing in front of me. I could tell.

Anyway, the new manager honored the half price deal and got on his headset and instructed his team to put a sign on the Blu-Ray stock that they were not included in the ad because he believed the customer was right. Then, I told him about the business card fiasco and that his buddy was going to get HIM in trouble. He wasn't too happy about that.

The new manager apologized to me about the first manager and told me that "he could be kind of...um..." I'm finished his sentence with a very nice, "...abrasive." He said, "Yeah, that's a nice way to put it."

Moral of the story, Sopranos Season Six Part II for half off baby!