OEM Projector Lamps - Places To Buy

[Flatnate]

Originally Posted by Waboman

I checked out their store website and the only bulb they have listed is for a Sony. I may shoot them an email or call 'em if I have time. You bought your projector thru them? How were their prices and customer service? Also, how many hours do you have on your current lamp?

Giggity-giggity.

Hey Wabo, I'm often on the AVS forums which they sponsor and are the sister company too as well. They had a sticky thread posted asking people to private message them for pricing on A stock JVC closeout projectors a few months after the RS25/RS35 was introduced. I messaged them and picked up the now discontinued RS20 for $3K! The projector took a solid week to arrive and I was told it was held up in customs from the shipment from Japan, so I know JVC must work very closely with AVScience stateside. They were pretty helpful and very easy to call and communicate with. A+ there really. Prices for in stock items I believe to be very competitive but probably not quite on par with a warehouse style wholesaler, I figure your paying a small premium for the good warranty support and excellent manufacturer relationship. I also figure that if pressed they would probably price match projectorpeople.com or visualapex.com as they are also both authorized resellers.

Almost immediately after I had bought my projector in the first 10 hours of running the lamp; the projector would shut down with a flashing bulb error message. I called them and they said it was most likely due to the lamp throwing out a parameter that was not within tolerances. This was possibly due to the first few hours of the lamp breaking in. I turned the fan to high mode for some time and since then have not had a problem. If the problem persisted they were going to send me a new lamp as that would fall under the lamp warranty. Apparently the machine must monitor voltages and temps to do this, and this was why I was leary of anything other than a true OEM JVC lamp and housing (but I know mine was straight from the factory in Japan and it did that lamp issue anwyay so who knows... maybe "OEM replacement" is just fine and its all the same factory and dumb luck for me). I guess where I'm going here is "bulb warranty" dude. Yeah important for the first 20 hours, as that is when the issues are going to come up.

I am probably coming up on 500 hours or so. I'm gone alot with the airlines so I don't get to play with it as much as I would hope.

Good luck, let us know where you go, and how the change out and break in goes on the new one. Oh, and you may want to search the AVS forum or this place as well about cleaning inside the machine while you have the lamp removed.