Samsung plasmas crack internally, samsung refuses to fix, bb won't fix either!

[STONECOLD132003]

The set was never opened or hit or flexed it sits almost 6 feet off the floor on an entertainment center, nothing has ever touchec the set. no little kids around to bump it. no damage on the glass screen its perfect, the outer glass screen hasn't got a scratch on it, was working fine watching a blu ray and boom boom out goes the set. Also if you google this i'm not the only person having this same problem with this set its a common problem, there is a class action lawsuit in progress now. It's just a set deffect not neglect or abuse. i have a 20 year olsd samsung set that still works great. just wished id done my research more on this set.

[Waszak1977]

Originally Posted by STONECOLD132003

The set was never opened or hit or flexed it sits almost 6 feet off the floor on an entertainment center, nothing has ever touchec the set. no little kids around to bump it. no damage on the glass screen its perfect, the outer glass screen hasn't got a scratch on it, was working fine watching a blu ray and boom boom out goes the set. Also if you google this i'm not the only person having this same problem with this set its a common problem, there is a class action lawsuit in progress now. It's just a set deffect not neglect or abuse. i have a 20 year olsd samsung set that still works great. just wished id done my research more on this set.

The reason we all mentioned/asked if you opened it is that you stated the back inside glass was broken, how did you find that out w/o opening it?

Seriously curious here as I own 3 Samsung Plasma's....

[kris achar]

Originally Posted by Waszak1977

The reason we all mentioned/asked if you opened it is that you stated the back inside glass was broken, how did you find that out w/o opening it?

Seriously curious here as I own 3 Samsung Plasma's....

Yes even i have the same question...How did you know that the plasma panel is cracked or ruptured at the rear side ?
And to find this out if you had opened the set,then you are not going to get replacement or refund !