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Old 12-15-2011, 07:05 PM   #941
Atreyu Atreyu is offline
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Quote:
Originally Posted by joie View Post
On 12/6 I received an e-mail stating that my order of 11/30 was backordered and was offered several options, cancellation among them. I didn't do anything in response. Checked my BB account this morning and found that the order was "cancelled." I didn't cancel it. The e-mail of 12/6:
The item listed below is still not yet available to be shipped. We will notify you as soon as the item becomes available.

If you would like to discuss other possibilities for fulfilling your order, please call us at 1-888-BEST BUY (1-888-237-8289), and a Customer Care representative will gladly assist you. Please remember to have your order number available.

Your options may include:

* Finding a store in your area with your item in stock
* Ordering a similar in-stock item that meets your needs
* Cancelling your current order

We apologize for the inconvenience. If we do not hear from you before we ship your item, we will assume that you accept this delay.
Oh well ... $10.99 was an incredible price. If it seems to good to be true ... .
That's what I was afraid was going to happen, so I got an unopened Best Buy version off of Ebay for $18 with free shipping and cancelled my Best Buy order. It came in on Monday.
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Old 12-15-2011, 08:09 PM   #942
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Quote:
Originally Posted by joie View Post
Just received another e-mail from Best Buy:
... Your order is currently on backorder; and unfortunately, we will not be receiving more product. As a result your order will be canceled....
Why in the world would they not receive "more product?"

And it is not really crystal clear whether they have canceled your order, or whether you will simply be one of the last ones to get CK when the backorders finally come in.

I smell a manipulation or possibly a rat .....

Oh, and for Citizen Kane, there is no equivalent "alternative product."

Last edited by garyrc; 12-15-2011 at 08:17 PM.
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Old 12-15-2011, 08:11 PM   #943
JaseT JaseT is offline
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Quote:
Originally Posted by joie View Post
Just received another e-mail from Best Buy:
[indent]Thank you for your interest in BD-CITIZEN KANE 70TH ANNIV (BBY EXCL (SKU 3158361) on BestBuy.com. Your order is currently on backorder; and unfortunately, we will not be receiving more product. As a result your order will be canceled. We are sorry for this and apologize for any inconvenience this may have caused. We hope you will visit Bestbuy.com to find an alternative product.
I rec'd the same email.
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Old 12-15-2011, 08:19 PM   #944
Kriztoffer Swank Kriztoffer Swank is offline
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BB likewise sent me that email, but the thing is I'd already canceled the order a few days prior and am a bit confused.
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Old 12-15-2011, 09:23 PM   #945
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Quote:
Originally Posted by Lsalas76 View Post
Yep it is still $10.99 in stores. I was there yesterday(wednesday 12/14/11) but it seemed to be sold out at the stores I went to in Chicago. Most if not all (Warner) digibooks, including Citizen Kane, are on sale until 12/31/11.
Thanks for the info. They cancelled me today too. It hasn't been available in Los Angeles. I think I saw a CK digibook 1 time in LA. I'm heading to Savannah, GA in a few days, maybe they will have it it stock.
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Old 12-16-2011, 01:56 PM   #946
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Quote:
Originally Posted by garyrc View Post
Why in the world would they not receive "more product?"
Was it originally advertised as a "limited edition" or is my memory failing again? Maybe they only intended to press a certain number of copies. It's not listed on BB's website any longer.

It still doesn't justify BB taking orders if they knew the supply would run out.

Doug
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Old 12-16-2011, 01:59 PM   #947
bookcase bookcase is offline
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They canceled my order, so I stopped in at a Best Buy on my way home from work and was able to score a copy for $10.99 + tax.
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Old 12-16-2011, 05:06 PM   #948
bigshot bigshot is offline
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I'm sure at some point in the not distant future Citizen Kane will be sold in a single film package. I called Best Buy and got them to agree to price match the Digibook if it does. They gave me a confirmation number and I'm hanging onto it until the cows come home.

I got them to do this because when I ordered it, it didn't say backordered. It said available immediately. I'm holding them to it.
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Old 12-17-2011, 12:13 AM   #949
garyrc garyrc is offline
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Quote:
Originally Posted by dougotte View Post
Was it originally advertised as a "limited edition" or is my memory failing again? Maybe they only intended to press a certain number of copies. It's not listed on BB's website any longer.

It still doesn't justify BB taking orders if they knew the supply would run out.

Doug
Possibly. I don't remember. It seems to me that making a relatively small number of "limited edition" sets of one of the most renowned films of all time -- especially when they would run out before Christmas -- would be shooting themselves in the foot, but they shoot themselves in the foot in other ways quite regularly.
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Old 12-17-2011, 08:36 PM   #950
octagon octagon is offline
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Quote:
Originally Posted by dougotte View Post
Was it originally advertised as a "limited edition" or is my memory failing again? Maybe they only intended to press a certain number of copies. It's not listed on BB's website any longer.

It still doesn't justify BB taking orders if they knew the supply would run out.

Doug
The book has a 'Best Buy Exclusive' sticker with an asterisk that reads 'Exclusive for a limited time only'.

I don't believe anybody yet knows for certain whether that means the book itself is limited or whether the book will stay in print but will not always be a Best Buy exclusive.
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Old 12-17-2011, 08:39 PM   #951
Donat96 Donat96 is offline
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I just watched this with the commentary by Roger Ebert. Very insightful.
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Old 12-17-2011, 08:54 PM   #952
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Quote:
Originally Posted by dougotte View Post
Was it originally advertised as a "limited edition" or is my memory failing again? Maybe they only intended to press a certain number of copies. It's not listed on BB's website any longer.

It still doesn't justify BB taking orders if they knew the supply would run out.

Doug
How could they know their supply would run out? If they pressed a select number of copies, they would have no idea how many would sell. As far as internet orders, it was probably first ordered, first served.
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Old 12-17-2011, 09:04 PM   #953
SpartanIre SpartanIre is offline
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Just asked my brother to check the Worst Buys in MI for the Digibook of CK. Hope he finds one. Should have thought of that earlier...
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Old 12-17-2011, 11:30 PM   #954
dougotte dougotte is offline
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Quote:
Originally Posted by retablo View Post
How could they know their supply would run out? If they pressed a select number of copies, they would have no idea how many would sell. As far as internet orders, it was probably first ordered, first served.
They would know by their inventory tracking software. When you place an order, they should know if they have any more copies available or not.

Doug
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Old 12-17-2011, 11:32 PM   #955
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Quote:
Originally Posted by bookcase View Post
They canceled my order, so I stopped in at a Best Buy on my way home from work and was able to score a copy for $10.99 + tax.
Congrats! And enjoy.
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Old 12-18-2011, 12:42 AM   #956
#Darren #Darren is offline
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What exactly are the differences between all the different releases?
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Old 12-18-2011, 12:45 AM   #957
Donat96 Donat96 is offline
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Quote:
Originally Posted by Bad Boy Dazza View Post
What exactly are the differences between all the different releases?
The regular UCE is the typical big box of swag. The Amazon exclusive throws in a DVD of The Magnificent Ambersons along with the UCE. The Best Buy digibook is just a digibook with only the BD from the set and the DVD of "The Battle for Citizen Kane." It doesn't have the RKO 281 DVD, which is in the UCE.
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Old 12-18-2011, 12:50 AM   #958
#Darren #Darren is offline
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Thanks for clarifying :-)
Quote:
Originally Posted by Donat96 View Post
The regular UCE is the typical big box of swag. The Amazon exclusive throws in a DVD of The Magnificent Ambersons along with the UCE. The Best Buy digibook is just a digibook with only the BD from the set and the DVD of "The Battle for Citizen Kane." It doesn't have the RKO 281 DVD, which is in the UCE.
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Old 12-18-2011, 12:51 AM   #959
Donat96 Donat96 is offline
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Quote:
Originally Posted by Bad Boy Dazza View Post
Thanks for clarifying :-)
You're welcome.
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Old 12-23-2011, 06:38 PM   #960
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https://forum.blu-ray.com/blu-ray-mo...ed-orders.html
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