Got a surprise call from Sony - they gave me $100 worth of Blu-rays

[Papi4baby]

Originally Posted by ikcizokm

Coulda got a 2-yr old Escalade for half that.

I know what you mean, i bought my expedition the same way

[blu-ray fan002]

Sony is well known for having excellent customer service. They want their customers to be 100% satisfied and they aren't satisfied until the customer is. Sony is the one true business that they will go far and beyond to make sure the customer is happy with excellent products. When it comes to my electronics, I don't trust very many companies out there. Sony is really the only company I trust 100%. To this day, I've never had any Sony product break on me and I have a lot of Sony products.

[BluThoughtz]

Awesome story...Sony does have a SUPERB CS system.

[DetroitSportsFan]

That was a nice gesture.

[tuku]

So now I see why there are many Sony fanboys

Nah to be honest good on em. I wish all companies were the same.

[soniqstylz]

Originally Posted by venom121584

I mean hell they could be like the $hi1 box 360 and charge you for their own three ring of death or scratching of the disc or catching fire, or disc trays not working, untill they have a massive class action lawsuit before they do anything about it. I think sony is trying to improve upon what they have out there so when it does come down cheaper people like us will want to buy it!

Sort of like the laser problems with the PS2?

http://www.gamasutra.com/php-bin/new...php?story=7139

[chrisbraga]

Originally Posted by Kristin Simard

You haven't mentioned what you think about the HES-V1000. I've been eyeing that one, though I can't afford it right now. Is there a link that tells its full capabilities? Which profiles does it support? Does it store the discs horizontally (it looks like it does) ? Does it have any special features that standard players don't have? (Aside from the obvious stated ones.)

Not sure what the profile is, but have zero problems playing any movies, when my bps1 had to be upgraded before a few movies would play last month. discs are stored horizontally which is my only complaint with the unit, it takes time if you want to load a lot of discs at once, but once they are loaded it go outs to the internet and gets cover art work and description of movie and then catalogs them for you. And I do not like size and shape of it all my other equipment is rack mounted.

[Kristin Simard]

Originally Posted by chrisbraga

Not sure what the profile is, but have zero problems playing any movies, when my bps1 had to be upgraded before a few movies would play last month. discs are stored horizontally which is my only complaint with the unit, it takes time if you want to load a lot of discs at once, but once they are loaded it go outs to the internet and gets cover art work and description of movie and then catalogs them for you. And I do not like size and shape of it all my other equipment is rack mounted.

Thanks for the info. That price is high for me, but I do want a changer. I will probably wait to see what their second generation units look like, then make a choice between the two (or more).

[Tizflizz]

Congrats

[venom121584]

Originally Posted by soniqstylz

Sort of like the laser problems with the PS2?

http://www.gamasutra.com/php-bin/new...php?story=7139

yep kinda like that but..... yet the $&it box is still having that problem plus more, and its a next gen system? and that PS2 laser scratch happend how many years ago??? Sony learned from it, did Microsoft? NOPE its too bad I was really looking into getting a 360 untill all the recalls and NO cusotmer service.

[chrisbraga]

Originally Posted by Kristin Simard

Thanks for the info. That price is high for me, but I do want a changer. I will probably wait to see what their second generation units look like, then make a choice between the two (or more).

I think a standalone changer will be coming soon, they stopped making there standard dvd dvp777es in dec, and they are sold out. And this was there only model with a rs-232 port, which does not matter to most people, but any one using any kind of control system like control 4 , escient etc, this is huge. In fact control 4 bought a lot of the last run and will only sell 2 a month to there dealers.

My biggest suprise is that sony has had no price drops on the hes server, since I ordered it in oct.
chris

[sainraja]

Originally Posted by yellowblanket

... well if they are to charge you that much for that player, give you back a 100 bucks in credit isn't much to be honest.

So they shouldn't even bother huh?

I don't get that thinking....they are still a business and for a business to do something like that for a customer is great. I would love to get that offer if I bought something that expensive. It's not like, they charged him that much and didn't give him the product.

[Cobalt]

Originally Posted by yellowblanket

not at all, i was just pointing out the fact that his purchase is well near 4 thousands. If i was to sell a 4 k product to a customer, $100 rebate wouldnt be bother my company bankroll at all.
And HD_DVD player is just a 100-200 buck, the prices of those 2 unit is a huge different.
It's just like me buying a new car, if it is about 25k, i would expect at least 3k rebate. I know GM run this program sometimes.

Yeah, well - what you get and what you expect are two different things. Lately, people are expecting more than they should.

A $100 bux is a $100 bux. If you don't need or want it - give it to someone who does appreciate it.

[nycomet]

Got a surprise call from Sony - they gave me $100 worth of Blu-rays


No one ever calls me.

Must be my lousy Vonage VOIP phone service.

I used to be lonely.


But not anymore since I found Blu-ray.com.


[Peter Griffin heard shouting from other room: "GAY!"]

[Living Near Shamu]

Originally Posted by nycomet

Got a surprise call from Sony - they gave me $100 worth of Blu-rays


No one ever calls me.

Must be my lousy Vonage VOIP phone service.

I used to be lonely.


But not anymore since I found Blu-ray.com.


[Peter Griffin heard shouting from other room: "GAY!"]

LOL you dont' want spammers calling you so be happy

[Whytewash]

an unexpected gesture of $100 in credit for Blu is awesome no matter how you slice it! Thats great! congrats!

[sssick]

That is awesome, I've bought a lot of expensive crap in my life and never recieved any such gesture.

It almost seems that you were the only one to purchase one...lol

[Blu350z]

Same here I love the service Sony does, I had a launch ps2 and not till 4-5 years later it stopped reading the disk and it was fixed for free, then I stood in line for the ps3 for 3 days and I managed to get a bad unit that keeps freezing on me, I called Sony, next day I got the shipping box, shipped it next day and in 2 days I was got my system back. I'm a happy camper with Sony.

[chrisbraga]

got 3 of my movies today, I also preorded hit man.
chris