Screen Archives

[StillaYankee]

Just an FYI for those considering a purchase from Screen Archives--don't expect quality customer service. I ordered Those Magnificent Men in Their Flying Machines on the 10th, it took until the 12th for them to ship it and it just arrived. 8 days from order to arrival. In 2012. Silly me, for $4.95 for shipping I expected Priority Mail but it was sent via USPS First Class mail-and in just a jiffy bag not a small box. For something that only 3000 are being made, shouldn't it warrant sending in a box? To top it off, I live near Tampa and the PO sent it to Pensacola. Where it sat for almost 2 days while they had it marked as 'missent' -I didn't even know that was a real word. Obviously the lengthy trip through the Post Office menagerie is no fault of Screen Archives but when I email them and get comments like 'be patient' (after 5 days) it doesn't give that warm and fuzzy feeling for future orders. This is the kind of customer service companies were giving in the 1980's that angered millions around the country.